Field Service Engr I
Honeywell
Field Service Engr I
Job Description
Job Overview
As a Field Service Engineer I at Honeywell, you will play a pivotal role in our Industrial Automation division, delivering hands-on technical support to customers across India. Based in Mumbai, Maharashtra, this hybrid role combines on-site customer visits with office-based collaboration, reporting directly to the Field Service Manager. You will troubleshoot complex automation systems, implement tailored solutions, and ensure seamless operations for our clients in manufacturing, energy, and process industries. Join Honeywell, a Fortune 100 leader in innovative technology, and contribute to building a safer, more sustainable world through cutting-edge automation expertise.
Key Responsibilities
- Provide on-site and remote technical support for Honeywell's Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), and SCADA systems.
- Diagnose and resolve field issues related to instrumentation, control valves, and automation hardware/software integration.
- Perform system commissioning, upgrades, and preventive maintenance to optimize customer uptime and performance.
- Collaborate with sales, engineering, and product teams to develop customized service plans and ensure solution implementation.
- Document service activities, generate detailed reports, and train customer personnel on system operations and troubleshooting.
- Drive customer satisfaction by achieving high Net Promoter Scores (NPS) and fostering long-term partnerships.
What Makes This Role Exciting
This position offers dynamic travel opportunities across India, exposure to state-of-the-art industrial automation technologies, and the chance to solve real-world challenges in high-stakes environments. At Honeywell, you'll benefit from world-class training programs, mentorship from industry veterans, and career growth in a global organization committed to innovation. Enjoy a hybrid work model that supports work-life balance while making a tangible impact on customer success and operational efficiency. If you're passionate about automation and thrive in a customer-facing role, this is your opportunity to advance your career with a trusted industry leader.
Summary
As a Field Service Engineer I here at Honeywell, you will provide technical support and expertise in Industrial Automation, troubleshoot issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Field Service Manager and you’ll work out of our Mumbai, Maharashtra location on a [Hybrid, On-site, Remote] work schedule.
Locations
- Times Square, 10 floor, E Wing, Times Square, Andheri Kurla Road, Gamdevi, Marol, Andheri East, , Mumbai, MH, IN 400059
Salary
1,500,000 - 3,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC programming (e.g., Honeywell C300, Allen-Bradley, Siemens)intermediate
- Knowledge of DCS platforms like Honeywell Experion or TDC 3000intermediate
- Expertise in instrumentation calibration, HART/FF protocols, and control valve tuningintermediate
- Familiarity with SCADA, HMI development, and industrial networking (Ethernet/IP, Profibus)intermediate
- Strong problem-solving and analytical skills for complex field diagnosticsintermediate
- Excellent customer service and interpersonal communication abilitiesintermediate
- Proficiency in MS Office, service management tools, and diagnostic softwareintermediate
- Understanding of safety standards (ISA, IEC, ATEX) and lockout/tagout proceduresintermediate
- Ability to read P&IDs, electrical schematics, and loop diagramsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Instrumentation Engineering, or Mechatronics from a recognized university (experience)
- 2-4 years of hands-on experience in field service or maintenance of industrial automation systems (experience)
- Proficiency in troubleshooting PLCs, DCS, and SCADA systems (e.g., Honeywell Experion, TDC 3000) (experience)
- Willingness to travel up to 50% within India for on-site customer support (experience)
- Valid driver's license and ability to work in industrial environments with safety compliance (experience)
- Strong English communication skills, both verbal and written (experience)
Preferred Qualifications
- Master's degree in Automation or Control Systems Engineering (experience)
- Honeywell or equivalent certifications (e.g., Experion PKS, Safety Manager) (experience)
- Experience with Industry 4.0 technologies like IIoT, predictive analytics, or cybersecurity in automation (experience)
Responsibilities
- Conduct site visits to install, configure, and commission industrial automation control systems for customer facilities
- Diagnose and rectify faults in control loops, sensors, actuators, and network communications using diagnostic tools
- Execute software upgrades, patch deployments, and system optimizations to enhance reliability and efficiency
- Perform root cause analysis on system failures and implement corrective actions to prevent recurrence
- Train end-users and maintenance teams on Honeywell product operations, safety protocols, and basic troubleshooting
- Prepare comprehensive service reports, including billable hours, parts usage, and recommendations for spares
- Collaborate with cross-functional teams to support new project rollouts and ongoing service contracts
Benefits
- general: Competitive salary with performance-based incentives
- general: Comprehensive health insurance for employee and family, including medical reimbursement
- general: Provident Fund (PF) matching and gratuity as per Indian regulations
- general: Paid time off, flexible hybrid work, and employee assistance programs
- general: Professional development through Honeywell University training and certifications
- general: Employee stock purchase plan and global career mobility opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Field Service Engr I @ Honeywell.
Related Books and Jobs
Field Service Engr I
Honeywell
Field Service Engr I
Job Description
Job Overview
As a Field Service Engineer I at Honeywell, you will play a pivotal role in our Industrial Automation division, delivering hands-on technical support to customers across India. Based in Mumbai, Maharashtra, this hybrid role combines on-site customer visits with office-based collaboration, reporting directly to the Field Service Manager. You will troubleshoot complex automation systems, implement tailored solutions, and ensure seamless operations for our clients in manufacturing, energy, and process industries. Join Honeywell, a Fortune 100 leader in innovative technology, and contribute to building a safer, more sustainable world through cutting-edge automation expertise.
Key Responsibilities
- Provide on-site and remote technical support for Honeywell's Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), and SCADA systems.
- Diagnose and resolve field issues related to instrumentation, control valves, and automation hardware/software integration.
- Perform system commissioning, upgrades, and preventive maintenance to optimize customer uptime and performance.
- Collaborate with sales, engineering, and product teams to develop customized service plans and ensure solution implementation.
- Document service activities, generate detailed reports, and train customer personnel on system operations and troubleshooting.
- Drive customer satisfaction by achieving high Net Promoter Scores (NPS) and fostering long-term partnerships.
What Makes This Role Exciting
This position offers dynamic travel opportunities across India, exposure to state-of-the-art industrial automation technologies, and the chance to solve real-world challenges in high-stakes environments. At Honeywell, you'll benefit from world-class training programs, mentorship from industry veterans, and career growth in a global organization committed to innovation. Enjoy a hybrid work model that supports work-life balance while making a tangible impact on customer success and operational efficiency. If you're passionate about automation and thrive in a customer-facing role, this is your opportunity to advance your career with a trusted industry leader.
Summary
As a Field Service Engineer I here at Honeywell, you will provide technical support and expertise in Industrial Automation, troubleshoot issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Field Service Manager and you’ll work out of our Mumbai, Maharashtra location on a [Hybrid, On-site, Remote] work schedule.
Locations
- Times Square, 10 floor, E Wing, Times Square, Andheri Kurla Road, Gamdevi, Marol, Andheri East, , Mumbai, MH, IN 400059
Salary
1,500,000 - 3,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC programming (e.g., Honeywell C300, Allen-Bradley, Siemens)intermediate
- Knowledge of DCS platforms like Honeywell Experion or TDC 3000intermediate
- Expertise in instrumentation calibration, HART/FF protocols, and control valve tuningintermediate
- Familiarity with SCADA, HMI development, and industrial networking (Ethernet/IP, Profibus)intermediate
- Strong problem-solving and analytical skills for complex field diagnosticsintermediate
- Excellent customer service and interpersonal communication abilitiesintermediate
- Proficiency in MS Office, service management tools, and diagnostic softwareintermediate
- Understanding of safety standards (ISA, IEC, ATEX) and lockout/tagout proceduresintermediate
- Ability to read P&IDs, electrical schematics, and loop diagramsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Instrumentation Engineering, or Mechatronics from a recognized university (experience)
- 2-4 years of hands-on experience in field service or maintenance of industrial automation systems (experience)
- Proficiency in troubleshooting PLCs, DCS, and SCADA systems (e.g., Honeywell Experion, TDC 3000) (experience)
- Willingness to travel up to 50% within India for on-site customer support (experience)
- Valid driver's license and ability to work in industrial environments with safety compliance (experience)
- Strong English communication skills, both verbal and written (experience)
Preferred Qualifications
- Master's degree in Automation or Control Systems Engineering (experience)
- Honeywell or equivalent certifications (e.g., Experion PKS, Safety Manager) (experience)
- Experience with Industry 4.0 technologies like IIoT, predictive analytics, or cybersecurity in automation (experience)
Responsibilities
- Conduct site visits to install, configure, and commission industrial automation control systems for customer facilities
- Diagnose and rectify faults in control loops, sensors, actuators, and network communications using diagnostic tools
- Execute software upgrades, patch deployments, and system optimizations to enhance reliability and efficiency
- Perform root cause analysis on system failures and implement corrective actions to prevent recurrence
- Train end-users and maintenance teams on Honeywell product operations, safety protocols, and basic troubleshooting
- Prepare comprehensive service reports, including billable hours, parts usage, and recommendations for spares
- Collaborate with cross-functional teams to support new project rollouts and ongoing service contracts
Benefits
- general: Competitive salary with performance-based incentives
- general: Comprehensive health insurance for employee and family, including medical reimbursement
- general: Provident Fund (PF) matching and gratuity as per Indian regulations
- general: Paid time off, flexible hybrid work, and employee assistance programs
- general: Professional development through Honeywell University training and certifications
- general: Employee stock purchase plan and global career mobility opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Field Service Engr I @ Honeywell.
Related Books and Jobs