Field Service Engr II
Honeywell
Field Service Engr II
Job Description
Field Service Engineer II
Location: Chennai, Tamil Nadu, India | Workplace Type: Hybrid
Overview
Join Honeywell's world-class Industrial Automation team as a Field Service Engineer II. In this pivotal role, you will deliver advanced technical support to customers across India, troubleshooting complex issues in automation systems, ensuring seamless solution implementation, and driving exceptional customer satisfaction. Reporting directly to the Field Service Manager, you will operate from our state-of-the-art facility in Chennai on a hybrid schedule, blending on-site customer visits with collaborative office-based work. At Honeywell, a Fortune 100 leader in innovative technology solutions, you'll contribute to transforming industries through cutting-edge automation, safety, and productivity enhancements.
Key Responsibilities
- Provide expert-level field service support for Honeywell's Industrial Automation products, including PLCs, DCS, SCADA systems, and safety instrumented systems.
- Diagnose and resolve complex technical issues on customer sites, utilizing advanced diagnostic tools and methodologies to minimize downtime.
- Implement customized automation solutions, perform system commissioning, and conduct thorough testing to meet client specifications and performance standards.
- Conduct training sessions for customer personnel on system operation, maintenance, and troubleshooting best practices.
- Collaborate with cross-functional teams, including sales, engineering, and product management, to develop proactive service strategies and resolve escalated issues.
- Maintain detailed service reports, documentation, and compliance records in line with Honeywell's quality and safety standards.
- Drive continuous improvement by identifying opportunities for process optimization and customer feedback integration.
What Makes This Role Exciting
This position offers the thrill of hands-on problem-solving in dynamic industrial environments, from manufacturing plants to oil & gas facilities. You'll work with bleeding-edge technologies, travel across India to deliver impactful solutions, and build lasting customer relationships. At Honeywell, enjoy career growth through mentorship, global exposure, and innovation-driven projects that shape the future of automation. Hybrid flexibility supports work-life balance, while our collaborative culture empowers you to make a real difference in a company committed to sustainability and technological advancement.
Summary
As a Field Service Engineer II here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Field Service Manager and you’ll work out of our Chennai, Tamil Nadu location on a Hybrid work schedule.
Locations
- 5th, 6th & 7th Floors, North Tower KRM Plaza, No.2, Harrington Road, Chetpet,, , Chennai, TN, IN 600031
Salary
1,500,000 - 3,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC/DCS programming (e.g., Experion, DeltaV, 300 Series)intermediate
- Expertise in industrial networking and communication protocolsintermediate
- Strong diagnostic and problem-solving skills for electromechanical systemsintermediate
- Familiarity with instrumentation, sensors, actuators, and control valvesintermediate
- Excellent customer communication and presentation abilitiesintermediate
- Project management skills for service delivery timelinesintermediate
- Proficiency in MS Office, service management software, and diagnostic toolsintermediate
- Knowledge of Indian industrial safety standards and regulationsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or a related technical discipline (experience)
- 5+ years of hands-on experience in field service engineering within industrial automation, process control, or manufacturing industries (experience)
- Proven expertise in troubleshooting PLCs, DCS, SCADA, or HMI systems from vendors like Honeywell, Siemens, or Emerson (experience)
- Strong understanding of industrial protocols such as Modbus, Profibus, Ethernet/IP, and Foundation Fieldbus (experience)
- Ability to travel up to 50% within India for customer site visits (experience)
- Valid driver's license and willingness to work in industrial environments with safety compliance (experience)
Preferred Qualifications
- Master's degree in Engineering or an MBA with a technical focus (experience)
- Honeywell-specific certifications (e.g., Experion PKS, Safety Manager) or equivalent from other automation leaders (experience)
- Experience with IIoT, predictive maintenance, or digital twin technologies (experience)
Responsibilities
- Deliver advanced on-site technical support and troubleshooting for complex industrial automation systems to ensure operational reliability
- Perform system installations, upgrades, and commissioning activities, including configuration, calibration, and integration testing
- Analyze root causes of failures using diagnostic tools and data analytics to implement permanent corrective actions
- Train customer operators and maintenance teams on Honeywell equipment, fostering self-sufficiency and long-term satisfaction
- Prepare comprehensive service reports, spare parts recommendations, and preventive maintenance plans
- Collaborate with internal stakeholders to escalate product issues and contribute to R&D feedback loops
- Ensure adherence to safety protocols, regulatory standards (e.g., IEC 61511, SIL ratings), and Honeywell's quality management system
Benefits
- general: Competitive salary with performance-based incentives
- general: Comprehensive health insurance for employee and family, including medical reimbursement
- general: Provident Fund (PF) matching and gratuity benefits
- general: Professional development programs, including Honeywell University training and certifications
- general: Flexible hybrid work model with work-life balance initiatives
- general: Employee assistance programs, wellness benefits, and global mobility opportunities
Tags & Categories
Field Service Engr II
Honeywell
Field Service Engr II
Job Description
Field Service Engineer II
Location: Chennai, Tamil Nadu, India | Workplace Type: Hybrid
Overview
Join Honeywell's world-class Industrial Automation team as a Field Service Engineer II. In this pivotal role, you will deliver advanced technical support to customers across India, troubleshooting complex issues in automation systems, ensuring seamless solution implementation, and driving exceptional customer satisfaction. Reporting directly to the Field Service Manager, you will operate from our state-of-the-art facility in Chennai on a hybrid schedule, blending on-site customer visits with collaborative office-based work. At Honeywell, a Fortune 100 leader in innovative technology solutions, you'll contribute to transforming industries through cutting-edge automation, safety, and productivity enhancements.
Key Responsibilities
- Provide expert-level field service support for Honeywell's Industrial Automation products, including PLCs, DCS, SCADA systems, and safety instrumented systems.
- Diagnose and resolve complex technical issues on customer sites, utilizing advanced diagnostic tools and methodologies to minimize downtime.
- Implement customized automation solutions, perform system commissioning, and conduct thorough testing to meet client specifications and performance standards.
- Conduct training sessions for customer personnel on system operation, maintenance, and troubleshooting best practices.
- Collaborate with cross-functional teams, including sales, engineering, and product management, to develop proactive service strategies and resolve escalated issues.
- Maintain detailed service reports, documentation, and compliance records in line with Honeywell's quality and safety standards.
- Drive continuous improvement by identifying opportunities for process optimization and customer feedback integration.
What Makes This Role Exciting
This position offers the thrill of hands-on problem-solving in dynamic industrial environments, from manufacturing plants to oil & gas facilities. You'll work with bleeding-edge technologies, travel across India to deliver impactful solutions, and build lasting customer relationships. At Honeywell, enjoy career growth through mentorship, global exposure, and innovation-driven projects that shape the future of automation. Hybrid flexibility supports work-life balance, while our collaborative culture empowers you to make a real difference in a company committed to sustainability and technological advancement.
Summary
As a Field Service Engineer II here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Field Service Manager and you’ll work out of our Chennai, Tamil Nadu location on a Hybrid work schedule.
Locations
- 5th, 6th & 7th Floors, North Tower KRM Plaza, No.2, Harrington Road, Chetpet,, , Chennai, TN, IN 600031
Salary
1,500,000 - 3,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC/DCS programming (e.g., Experion, DeltaV, 300 Series)intermediate
- Expertise in industrial networking and communication protocolsintermediate
- Strong diagnostic and problem-solving skills for electromechanical systemsintermediate
- Familiarity with instrumentation, sensors, actuators, and control valvesintermediate
- Excellent customer communication and presentation abilitiesintermediate
- Project management skills for service delivery timelinesintermediate
- Proficiency in MS Office, service management software, and diagnostic toolsintermediate
- Knowledge of Indian industrial safety standards and regulationsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or a related technical discipline (experience)
- 5+ years of hands-on experience in field service engineering within industrial automation, process control, or manufacturing industries (experience)
- Proven expertise in troubleshooting PLCs, DCS, SCADA, or HMI systems from vendors like Honeywell, Siemens, or Emerson (experience)
- Strong understanding of industrial protocols such as Modbus, Profibus, Ethernet/IP, and Foundation Fieldbus (experience)
- Ability to travel up to 50% within India for customer site visits (experience)
- Valid driver's license and willingness to work in industrial environments with safety compliance (experience)
Preferred Qualifications
- Master's degree in Engineering or an MBA with a technical focus (experience)
- Honeywell-specific certifications (e.g., Experion PKS, Safety Manager) or equivalent from other automation leaders (experience)
- Experience with IIoT, predictive maintenance, or digital twin technologies (experience)
Responsibilities
- Deliver advanced on-site technical support and troubleshooting for complex industrial automation systems to ensure operational reliability
- Perform system installations, upgrades, and commissioning activities, including configuration, calibration, and integration testing
- Analyze root causes of failures using diagnostic tools and data analytics to implement permanent corrective actions
- Train customer operators and maintenance teams on Honeywell equipment, fostering self-sufficiency and long-term satisfaction
- Prepare comprehensive service reports, spare parts recommendations, and preventive maintenance plans
- Collaborate with internal stakeholders to escalate product issues and contribute to R&D feedback loops
- Ensure adherence to safety protocols, regulatory standards (e.g., IEC 61511, SIL ratings), and Honeywell's quality management system
Benefits
- general: Competitive salary with performance-based incentives
- general: Comprehensive health insurance for employee and family, including medical reimbursement
- general: Provident Fund (PF) matching and gratuity benefits
- general: Professional development programs, including Honeywell University training and certifications
- general: Flexible hybrid work model with work-life balance initiatives
- general: Employee assistance programs, wellness benefits, and global mobility opportunities
Tags & Categories