Intern Customer Experience Training Specialist (12-month contract)
Honeywell
Intern Customer Experience Training Specialist (12-month contract)
Job Description
Intern Customer Experience Training Specialist (12-month Contract)
Overview
Honeywell is a Fortune 100 company that delivers industry-changing technology solutions to our world’s toughest challenges. We are seeking a motivated Intern Customer Experience Training Specialist for a 12-month contract position. This hybrid role, based in our international locations, offers a unique opportunity for a talented individual to contribute to enhancing customer experience through innovative training programs. You will work closely with cross-functional teams to design, develop, and deliver training solutions that empower customers to maximize the value of Honeywell's cutting-edge products and services in aerospace, building technologies, performance materials, and safety solutions. Join us to gain hands-on experience in a dynamic, global environment while supporting our commitment to customer-centric excellence.
Key Responsibilities
- Collaborate with customer experience and product teams to identify training needs and gaps in user adoption of Honeywell technologies.
- Design and develop engaging e-learning modules, interactive simulations, and multimedia training content using tools like Articulate Storyline and Adobe Captivate.
- Conduct needs assessments and deliver virtual or in-person training sessions to customers, ensuring high satisfaction and knowledge retention.
- Analyze training effectiveness through metrics such as completion rates, feedback scores, and post-training performance improvements.
- Update and maintain a centralized training library accessible via Honeywell's learning management system (LMS).
- Support localization efforts to adapt training materials for international audiences across multiple languages and regions.
What Makes This Role Exciting
This internship provides exposure to Honeywell's global operations and customer-facing initiatives, allowing you to build a strong foundation in customer experience management and instructional design. You'll work with industry leaders, leverage state-of-the-art tools, and contribute to real-world impact by helping customers succeed with Honeywell innovations. With hybrid flexibility, professional mentorship, and opportunities for networking across our international teams, this role accelerates your career in a supportive, innovative culture. Gain invaluable experience while enjoying the perks of a Fortune 100 company.
Locations
- 3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, , Bucuresti, B, RO 020339
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Instructional design principles and adult learning theoriesintermediate
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate)intermediate
- Strong content creation and multimedia editing skillsintermediate
- Analytical skills for training metrics and effectiveness evaluationintermediate
- Excellent communication and presentation abilitiesintermediate
- Customer empathy and experience design mindsetintermediate
- Project management and time management in fast-paced settingsintermediate
- Technical aptitude with LMS platforms and collaboration tools (e.g., Teams, SharePoint)intermediate
- Adaptability to hybrid work and international time zonesintermediate
Required Qualifications
- Current enrollment in or recent completion of a Bachelor's degree in Education, Instructional Design, Communications, Business, or a related field (experience)
- Demonstrated interest or coursework in customer experience, training development, or e-learning (experience)
- Proficiency in Microsoft Office Suite and familiarity with learning management systems (LMS) (experience)
- Excellent written and verbal communication skills in English; additional languages are a plus (experience)
- Ability to work independently and collaboratively in a hybrid, international team environment (experience)
- Legal authorization to work in the assigned international location for the duration of the contract (experience)
Preferred Qualifications
- Experience creating training content using tools like Articulate 360, Adobe Captivate, or Camtasia (experience)
- Prior internship or volunteer experience in customer service, training, or education (experience)
- Knowledge of customer experience frameworks (e.g., NPS, CSAT) or Honeywell product domains (experience)
Responsibilities
- Assess customer training needs through surveys, interviews, and data analysis to recommend tailored solutions
- Develop and deploy interactive online training modules, videos, and guides for Honeywell product users
- Facilitate live training webinars and workshops for global customer segments, tracking engagement metrics
- Collaborate with UX designers, product managers, and sales teams to align training with customer journeys
- Measure training ROI using analytics tools and iterate content based on feedback and performance data
- Maintain and update training resources in Honeywell's LMS, ensuring accessibility and compliance
- Support multilingual content adaptation and contribute to knowledge base articles for self-service learning
Benefits
- general: Competitive hourly stipend for interns
- general: Comprehensive health and wellness benefits package
- general: 401(k) or equivalent retirement plan matching
- general: Professional development opportunities and mentorship
- general: Hybrid work flexibility with modern office facilities
- general: Employee assistance programs and work-life balance initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Intern Customer Experience Training Specialist (12-month contract) @ Honeywell.
Related Books and Jobs
Intern Customer Experience Training Specialist (12-month contract)
Honeywell
Intern Customer Experience Training Specialist (12-month contract)
Job Description
Intern Customer Experience Training Specialist (12-month Contract)
Overview
Honeywell is a Fortune 100 company that delivers industry-changing technology solutions to our world’s toughest challenges. We are seeking a motivated Intern Customer Experience Training Specialist for a 12-month contract position. This hybrid role, based in our international locations, offers a unique opportunity for a talented individual to contribute to enhancing customer experience through innovative training programs. You will work closely with cross-functional teams to design, develop, and deliver training solutions that empower customers to maximize the value of Honeywell's cutting-edge products and services in aerospace, building technologies, performance materials, and safety solutions. Join us to gain hands-on experience in a dynamic, global environment while supporting our commitment to customer-centric excellence.
Key Responsibilities
- Collaborate with customer experience and product teams to identify training needs and gaps in user adoption of Honeywell technologies.
- Design and develop engaging e-learning modules, interactive simulations, and multimedia training content using tools like Articulate Storyline and Adobe Captivate.
- Conduct needs assessments and deliver virtual or in-person training sessions to customers, ensuring high satisfaction and knowledge retention.
- Analyze training effectiveness through metrics such as completion rates, feedback scores, and post-training performance improvements.
- Update and maintain a centralized training library accessible via Honeywell's learning management system (LMS).
- Support localization efforts to adapt training materials for international audiences across multiple languages and regions.
What Makes This Role Exciting
This internship provides exposure to Honeywell's global operations and customer-facing initiatives, allowing you to build a strong foundation in customer experience management and instructional design. You'll work with industry leaders, leverage state-of-the-art tools, and contribute to real-world impact by helping customers succeed with Honeywell innovations. With hybrid flexibility, professional mentorship, and opportunities for networking across our international teams, this role accelerates your career in a supportive, innovative culture. Gain invaluable experience while enjoying the perks of a Fortune 100 company.
Locations
- 3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, , Bucuresti, B, RO 020339
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Instructional design principles and adult learning theoriesintermediate
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate)intermediate
- Strong content creation and multimedia editing skillsintermediate
- Analytical skills for training metrics and effectiveness evaluationintermediate
- Excellent communication and presentation abilitiesintermediate
- Customer empathy and experience design mindsetintermediate
- Project management and time management in fast-paced settingsintermediate
- Technical aptitude with LMS platforms and collaboration tools (e.g., Teams, SharePoint)intermediate
- Adaptability to hybrid work and international time zonesintermediate
Required Qualifications
- Current enrollment in or recent completion of a Bachelor's degree in Education, Instructional Design, Communications, Business, or a related field (experience)
- Demonstrated interest or coursework in customer experience, training development, or e-learning (experience)
- Proficiency in Microsoft Office Suite and familiarity with learning management systems (LMS) (experience)
- Excellent written and verbal communication skills in English; additional languages are a plus (experience)
- Ability to work independently and collaboratively in a hybrid, international team environment (experience)
- Legal authorization to work in the assigned international location for the duration of the contract (experience)
Preferred Qualifications
- Experience creating training content using tools like Articulate 360, Adobe Captivate, or Camtasia (experience)
- Prior internship or volunteer experience in customer service, training, or education (experience)
- Knowledge of customer experience frameworks (e.g., NPS, CSAT) or Honeywell product domains (experience)
Responsibilities
- Assess customer training needs through surveys, interviews, and data analysis to recommend tailored solutions
- Develop and deploy interactive online training modules, videos, and guides for Honeywell product users
- Facilitate live training webinars and workshops for global customer segments, tracking engagement metrics
- Collaborate with UX designers, product managers, and sales teams to align training with customer journeys
- Measure training ROI using analytics tools and iterate content based on feedback and performance data
- Maintain and update training resources in Honeywell's LMS, ensuring accessibility and compliance
- Support multilingual content adaptation and contribute to knowledge base articles for self-service learning
Benefits
- general: Competitive hourly stipend for interns
- general: Comprehensive health and wellness benefits package
- general: 401(k) or equivalent retirement plan matching
- general: Professional development opportunities and mentorship
- general: Hybrid work flexibility with modern office facilities
- general: Employee assistance programs and work-life balance initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Intern Customer Experience Training Specialist (12-month contract) @ Honeywell.
Related Books and Jobs