IT Site Support Specialist - Manufacturing
Honeywell
IT Site Support Specialist - Manufacturing
Job Description
IT Site Support Specialist - Manufacturing
Location: Danville, KY | Workplace: 100% On-site (M-F)
Overview
Join Honeywell's Corporate Information Technology team in a fantastic career opportunity as an IT Site Support Specialist - Manufacturing at our state-of-the-art facility in Danville, KY. Reporting directly to the Sr. IT Supervisor, you will provide critical on-site IT support for manufacturing operations, ensuring seamless technology integration across production environments. This 100% on-site role (Monday-Friday) offers the chance to work hands-on with cutting-edge industrial systems in a Fortune 100 company renowned for innovation in aerospace, building technologies, and performance materials.
Key Responsibilities
- Provide Tier 1-3 technical support for manufacturing floor systems, including PLCs, SCADA, HMIs, and industrial IoT devices, resolving hardware, software, and network issues to minimize downtime.
- Perform routine maintenance, troubleshooting, and upgrades on end-user devices, servers, printers, and manufacturing-specific equipment such as CNC machines and robotic systems.
- Collaborate with production teams to deploy and configure IT solutions tailored to manufacturing workflows, ensuring compliance with safety and regulatory standards.
- Manage IT asset inventory, including tracking hardware lifecycles and coordinating with vendors for repairs and replacements in a high-volume production setting.
- Respond to service desk tickets via Honeywell's IT service management system, prioritizing critical manufacturing incidents and documenting resolutions for knowledge base enhancement.
- Assist in cybersecurity initiatives by monitoring endpoints, applying patches, and educating users on best practices specific to industrial control systems (ICS).
- Support audio-visual setups for training sessions and conduct periodic audits of IT infrastructure to proactively identify and mitigate potential failures.
What Makes This Role Exciting
Be at the heart of Honeywell's manufacturing excellence, where your expertise directly impacts production efficiency and innovation. Enjoy a collaborative environment with opportunities for growth in industrial IT, exposure to advanced technologies like Industry 4.0 and digital twins, and the pride of contributing to products that shape the future. With comprehensive Honeywell benefits and a supportive team, this role offers stability, challenge, and long-term career advancement in a dynamic manufacturing hub.
Summary
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you’ll work out of our Danville, KY location on a 100% Onsite M-F work schedule.
Locations
- 1524 Lebanon Road, , Danville, KY, US 40422
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in Windows 10/11, Microsoft Office 365, and endpoint management toolsintermediate
- Knowledge of networking protocols (TCP/IP, VLANs) and manufacturing network segmentationintermediate
- Experience with PLC troubleshooting (Allen-Bradley, Siemens) and HMI interfacesintermediate
- Strong problem-solving and analytical skills in high-pressure environmentsintermediate
- Customer service orientation with excellent communication for non-technical usersintermediate
- Familiarity with cybersecurity tools and ICS security standards (e.g., NIST 800-82)intermediate
- Basic scripting (PowerShell, Batch) for automation tasksintermediate
- Physical ability to lift equipment up to 50 lbs and work in industrial settingsintermediate
Required Qualifications
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related technical field (experience)
- 3+ years of experience in IT support within a manufacturing or industrial environment (experience)
- Proven hands-on experience troubleshooting manufacturing hardware, including PLCs, sensors, and automation systems (experience)
- Experience with Windows Server, Active Directory, and enterprise ticketing systems (e.g., ServiceNow) (experience)
- CompTIA A+ or equivalent certification (experience)
- Ability to work on-site M-F with occasional overtime during production peaks (experience)
Preferred Qualifications
- Bachelor's degree in Information Technology or Engineering (experience)
- ITIL Foundation or CompTIA Network+ certification (experience)
- Experience with Honeywell-specific systems or MES (Manufacturing Execution Systems) (experience)
Responsibilities
- Diagnose and resolve complex IT issues on manufacturing floor equipment to ensure 24/7 operational continuity
- Install, configure, and maintain desktops, laptops, peripherals, and industrial printers in a fast-paced production environment
- Monitor network performance and connectivity for VoIP phones, wireless access points, and IoT devices supporting assembly lines
- Lead user training sessions on IT best practices and software tools relevant to manufacturing processes
- Document all support activities, create technical guides, and contribute to IT knowledge base for site-specific solutions
- Coordinate with external vendors for advanced repairs and collaborate with engineering teams on system integrations
- Conduct regular security assessments and backups of critical manufacturing data systems
Benefits
- general: Competitive salary and performance-based bonuses
- general: Comprehensive health, dental, and vision insurance with low premiums
- general: 401(k) with generous company match up to 6%
- general: Tuition reimbursement and professional development programs
- general: Paid time off, holidays, and flexible work-life balance initiatives
- general: Employee stock purchase plan and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for IT Site Support Specialist - Manufacturing @ Honeywell.
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IT Site Support Specialist - Manufacturing
Honeywell
IT Site Support Specialist - Manufacturing
Job Description
IT Site Support Specialist - Manufacturing
Location: Danville, KY | Workplace: 100% On-site (M-F)
Overview
Join Honeywell's Corporate Information Technology team in a fantastic career opportunity as an IT Site Support Specialist - Manufacturing at our state-of-the-art facility in Danville, KY. Reporting directly to the Sr. IT Supervisor, you will provide critical on-site IT support for manufacturing operations, ensuring seamless technology integration across production environments. This 100% on-site role (Monday-Friday) offers the chance to work hands-on with cutting-edge industrial systems in a Fortune 100 company renowned for innovation in aerospace, building technologies, and performance materials.
Key Responsibilities
- Provide Tier 1-3 technical support for manufacturing floor systems, including PLCs, SCADA, HMIs, and industrial IoT devices, resolving hardware, software, and network issues to minimize downtime.
- Perform routine maintenance, troubleshooting, and upgrades on end-user devices, servers, printers, and manufacturing-specific equipment such as CNC machines and robotic systems.
- Collaborate with production teams to deploy and configure IT solutions tailored to manufacturing workflows, ensuring compliance with safety and regulatory standards.
- Manage IT asset inventory, including tracking hardware lifecycles and coordinating with vendors for repairs and replacements in a high-volume production setting.
- Respond to service desk tickets via Honeywell's IT service management system, prioritizing critical manufacturing incidents and documenting resolutions for knowledge base enhancement.
- Assist in cybersecurity initiatives by monitoring endpoints, applying patches, and educating users on best practices specific to industrial control systems (ICS).
- Support audio-visual setups for training sessions and conduct periodic audits of IT infrastructure to proactively identify and mitigate potential failures.
What Makes This Role Exciting
Be at the heart of Honeywell's manufacturing excellence, where your expertise directly impacts production efficiency and innovation. Enjoy a collaborative environment with opportunities for growth in industrial IT, exposure to advanced technologies like Industry 4.0 and digital twins, and the pride of contributing to products that shape the future. With comprehensive Honeywell benefits and a supportive team, this role offers stability, challenge, and long-term career advancement in a dynamic manufacturing hub.
Summary
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you’ll work out of our Danville, KY location on a 100% Onsite M-F work schedule.
Locations
- 1524 Lebanon Road, , Danville, KY, US 40422
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in Windows 10/11, Microsoft Office 365, and endpoint management toolsintermediate
- Knowledge of networking protocols (TCP/IP, VLANs) and manufacturing network segmentationintermediate
- Experience with PLC troubleshooting (Allen-Bradley, Siemens) and HMI interfacesintermediate
- Strong problem-solving and analytical skills in high-pressure environmentsintermediate
- Customer service orientation with excellent communication for non-technical usersintermediate
- Familiarity with cybersecurity tools and ICS security standards (e.g., NIST 800-82)intermediate
- Basic scripting (PowerShell, Batch) for automation tasksintermediate
- Physical ability to lift equipment up to 50 lbs and work in industrial settingsintermediate
Required Qualifications
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related technical field (experience)
- 3+ years of experience in IT support within a manufacturing or industrial environment (experience)
- Proven hands-on experience troubleshooting manufacturing hardware, including PLCs, sensors, and automation systems (experience)
- Experience with Windows Server, Active Directory, and enterprise ticketing systems (e.g., ServiceNow) (experience)
- CompTIA A+ or equivalent certification (experience)
- Ability to work on-site M-F with occasional overtime during production peaks (experience)
Preferred Qualifications
- Bachelor's degree in Information Technology or Engineering (experience)
- ITIL Foundation or CompTIA Network+ certification (experience)
- Experience with Honeywell-specific systems or MES (Manufacturing Execution Systems) (experience)
Responsibilities
- Diagnose and resolve complex IT issues on manufacturing floor equipment to ensure 24/7 operational continuity
- Install, configure, and maintain desktops, laptops, peripherals, and industrial printers in a fast-paced production environment
- Monitor network performance and connectivity for VoIP phones, wireless access points, and IoT devices supporting assembly lines
- Lead user training sessions on IT best practices and software tools relevant to manufacturing processes
- Document all support activities, create technical guides, and contribute to IT knowledge base for site-specific solutions
- Coordinate with external vendors for advanced repairs and collaborate with engineering teams on system integrations
- Conduct regular security assessments and backups of critical manufacturing data systems
Benefits
- general: Competitive salary and performance-based bonuses
- general: Comprehensive health, dental, and vision insurance with low premiums
- general: 401(k) with generous company match up to 6%
- general: Tuition reimbursement and professional development programs
- general: Paid time off, holidays, and flexible work-life balance initiatives
- general: Employee stock purchase plan and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for IT Site Support Specialist - Manufacturing @ Honeywell.
Related Books and Jobs