Lead Advanced Fire Field Service Technician
Honeywell
Lead Advanced Fire Field Service Technician
Job Description
Lead Advanced Fire Field Service Technician
Location: United States | Workplace: On-site
Overview
Honeywell is a Fortune 100 company that delivers industry-leading solutions in fire and life safety systems, protecting people and property worldwide. We are seeking a Lead Advanced Fire Field Service Technician to oversee a team of technicians, ensuring the optimal performance of advanced fire detection, suppression, and life safety systems. In this critical leadership role, you will provide expert technical guidance, drive code-compliant installations and maintenance, and champion customer satisfaction. Reporting to the Regional Service Manager, you will lead field operations, mentor junior staff, and collaborate with project teams to uphold NFPA standards and regulatory compliance while fostering continuous improvement in service delivery.
Key Responsibilities
- Lead a team of 4-8 field technicians in the installation, commissioning, troubleshooting, and preventive maintenance of complex fire alarm, suppression, and detection systems.
- Conduct advanced diagnostics on system malfunctions, utilizing test equipment and software tools to resolve issues efficiently and minimize downtime.
- Ensure all work complies with NFPA 72, UL, FM, and local fire codes, performing inspections and documentation to maintain certifications.
- Mentor and train technicians on best practices, safety protocols, and emerging technologies in fire safety systems.
- Coordinate with customers, general contractors, and internal project teams to schedule services, manage expectations, and deliver high-quality outcomes.
- Drive continuous improvement initiatives, analyzing service metrics to optimize processes and reduce response times.
- Prepare detailed service reports, maintain accurate records in Honeywell's service management system, and support warranty claims.
What Makes This Role Exciting
Join a dynamic team at the forefront of fire safety innovation, where your leadership directly impacts life-saving technologies. Enjoy travel opportunities across the US, hands-on technical challenges with cutting-edge systems like NOTIFIER and ESSER, and the chance to grow within Honeywell's global network. With a focus on safety, innovation, and customer excellence, this role offers professional fulfillment, career advancement, and the pride of protecting communities every day.
Summary
This Lead Field Service Fire Technician role oversees a team of technicians, providing technical guidance, ensuring code-compliant fire and life safety system performance, and maintaining high customer satisfaction. The position leads installations, troubleshooting, mentoring, and coordination with customers and project teams while supporting continuous improvement and adhering to NFPA and regulatory standards.
Locations
- 6025 S Quebec St, Suite 120, , Denver, CO, US 80111
- Colorado Springs, CO, US
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in fire alarm panels (e.g., NOTIFIER, EST, Silent Knight)intermediate
- Proficiency in fire suppression systems (clean agent, water mist, foam)intermediate
- Strong electrical and low-voltage wiring knowledgeintermediate
- Experience with programming and configuring fire control panelsintermediate
- Leadership and team management abilitiesintermediate
- Excellent customer communication and problem-solving skillsintermediate
- Familiarity with service management software (e.g., ServiceMax, Salesforce)intermediate
- Knowledge of OSHA safety standards and PPE usageintermediate
- Analytical skills for root cause analysisintermediate
- Ability to read blueprints and schematicsintermediate
Required Qualifications
- Associate's or Bachelor's degree in Fire Protection Engineering, Electronics, or a related technical field (experience)
- 7+ years of hands-on experience in fire alarm, suppression, and life safety system installation, service, and troubleshooting (experience)
- 5+ years of leadership experience supervising field service teams (experience)
- NICET Level III or IV certification in Fire Alarm Systems or equivalent (experience)
- In-depth knowledge of NFPA 72, NFPA 20, and local fire codes (experience)
- Valid driver's license and ability to travel up to 50% within the US (experience)
Preferred Qualifications
- Bachelor's degree in Fire Protection or Electrical Engineering (experience)
- Manufacturer certifications (e.g., Honeywell NOTIFIER, Siemens Cerberus, or SimplexGrinnell) (experience)
- Experience with Building Management Systems (BMS) integration and low-voltage fire systems (experience)
Responsibilities
- Oversee daily operations of field service team, assigning tasks and ensuring timely completion of service calls and projects
- Perform advanced troubleshooting and repair of fire detection, alarm, and suppression systems using diagnostic tools and oscilloscopes
- Lead system inspections, testing, and certifications to verify compliance with NFPA standards and customer specifications
- Mentor technicians through on-the-job training, performance reviews, and skill development programs
- Collaborate with sales, engineering, and project management teams to scope services and resolve complex customer issues
- Maintain service vehicles, tools, and inventory while adhering to Honeywell safety and quality protocols
- Generate detailed reports on service activities, downtime analysis, and recommendations for system upgrades
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company match and immediate vesting
- general: Professional development programs and tuition reimbursement
- general: Paid time off, holidays, and flexible work options
- general: Employee stock purchase plan and wellness programs
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Answer 10 quick questions to check your fit for Lead Advanced Fire Field Service Technician @ Honeywell.
Related Books and Jobs
Lead Advanced Fire Field Service Technician
Honeywell
Lead Advanced Fire Field Service Technician
Job Description
Lead Advanced Fire Field Service Technician
Location: United States | Workplace: On-site
Overview
Honeywell is a Fortune 100 company that delivers industry-leading solutions in fire and life safety systems, protecting people and property worldwide. We are seeking a Lead Advanced Fire Field Service Technician to oversee a team of technicians, ensuring the optimal performance of advanced fire detection, suppression, and life safety systems. In this critical leadership role, you will provide expert technical guidance, drive code-compliant installations and maintenance, and champion customer satisfaction. Reporting to the Regional Service Manager, you will lead field operations, mentor junior staff, and collaborate with project teams to uphold NFPA standards and regulatory compliance while fostering continuous improvement in service delivery.
Key Responsibilities
- Lead a team of 4-8 field technicians in the installation, commissioning, troubleshooting, and preventive maintenance of complex fire alarm, suppression, and detection systems.
- Conduct advanced diagnostics on system malfunctions, utilizing test equipment and software tools to resolve issues efficiently and minimize downtime.
- Ensure all work complies with NFPA 72, UL, FM, and local fire codes, performing inspections and documentation to maintain certifications.
- Mentor and train technicians on best practices, safety protocols, and emerging technologies in fire safety systems.
- Coordinate with customers, general contractors, and internal project teams to schedule services, manage expectations, and deliver high-quality outcomes.
- Drive continuous improvement initiatives, analyzing service metrics to optimize processes and reduce response times.
- Prepare detailed service reports, maintain accurate records in Honeywell's service management system, and support warranty claims.
What Makes This Role Exciting
Join a dynamic team at the forefront of fire safety innovation, where your leadership directly impacts life-saving technologies. Enjoy travel opportunities across the US, hands-on technical challenges with cutting-edge systems like NOTIFIER and ESSER, and the chance to grow within Honeywell's global network. With a focus on safety, innovation, and customer excellence, this role offers professional fulfillment, career advancement, and the pride of protecting communities every day.
Summary
This Lead Field Service Fire Technician role oversees a team of technicians, providing technical guidance, ensuring code-compliant fire and life safety system performance, and maintaining high customer satisfaction. The position leads installations, troubleshooting, mentoring, and coordination with customers and project teams while supporting continuous improvement and adhering to NFPA and regulatory standards.
Locations
- 6025 S Quebec St, Suite 120, , Denver, CO, US 80111
- Colorado Springs, CO, US
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in fire alarm panels (e.g., NOTIFIER, EST, Silent Knight)intermediate
- Proficiency in fire suppression systems (clean agent, water mist, foam)intermediate
- Strong electrical and low-voltage wiring knowledgeintermediate
- Experience with programming and configuring fire control panelsintermediate
- Leadership and team management abilitiesintermediate
- Excellent customer communication and problem-solving skillsintermediate
- Familiarity with service management software (e.g., ServiceMax, Salesforce)intermediate
- Knowledge of OSHA safety standards and PPE usageintermediate
- Analytical skills for root cause analysisintermediate
- Ability to read blueprints and schematicsintermediate
Required Qualifications
- Associate's or Bachelor's degree in Fire Protection Engineering, Electronics, or a related technical field (experience)
- 7+ years of hands-on experience in fire alarm, suppression, and life safety system installation, service, and troubleshooting (experience)
- 5+ years of leadership experience supervising field service teams (experience)
- NICET Level III or IV certification in Fire Alarm Systems or equivalent (experience)
- In-depth knowledge of NFPA 72, NFPA 20, and local fire codes (experience)
- Valid driver's license and ability to travel up to 50% within the US (experience)
Preferred Qualifications
- Bachelor's degree in Fire Protection or Electrical Engineering (experience)
- Manufacturer certifications (e.g., Honeywell NOTIFIER, Siemens Cerberus, or SimplexGrinnell) (experience)
- Experience with Building Management Systems (BMS) integration and low-voltage fire systems (experience)
Responsibilities
- Oversee daily operations of field service team, assigning tasks and ensuring timely completion of service calls and projects
- Perform advanced troubleshooting and repair of fire detection, alarm, and suppression systems using diagnostic tools and oscilloscopes
- Lead system inspections, testing, and certifications to verify compliance with NFPA standards and customer specifications
- Mentor technicians through on-the-job training, performance reviews, and skill development programs
- Collaborate with sales, engineering, and project management teams to scope services and resolve complex customer issues
- Maintain service vehicles, tools, and inventory while adhering to Honeywell safety and quality protocols
- Generate detailed reports on service activities, downtime analysis, and recommendations for system upgrades
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company match and immediate vesting
- general: Professional development programs and tuition reimbursement
- general: Paid time off, holidays, and flexible work options
- general: Employee stock purchase plan and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for Lead Advanced Fire Field Service Technician @ Honeywell.
Related Books and Jobs