Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS
Honeywell
Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS
Job Description
Lead Field Service Technician, Access Control, CCTV and Security Systems
Location: Metropolis, IL (United States) | Workplace: On-site | $10K Sign-On Bonus
Overview
Join Honeywell's Building Technologies division as a Lead Field Service Technician, where you'll spearhead our Field Service team specializing in access control, CCTV, and integrated security systems. Reporting directly to the Sr. Field Service Manager, you'll optimize operations from our Metropolis-area location, driving customer satisfaction, operational efficiency, and business growth through strategic leadership and cross-functional collaboration. With a $10K sign-on bonus, this role offers the chance to make a tangible impact in a Fortune 100 company renowned for innovation in smart buildings and security solutions.
Key Responsibilities
- Lead a team of field technicians in the installation, troubleshooting, maintenance, and repair of access control systems (e.g., card readers, biometrics), CCTV surveillance, and integrated security platforms.
- Conduct advanced diagnostics on complex security systems using tools like multimeters, oscilloscopes, and proprietary Honeywell software to ensure 99%+ uptime for clients.
- Develop and implement preventive maintenance schedules, optimizing service routes and resource allocation to reduce downtime and costs by 20% or more.
- Train and mentor junior technicians on industry best practices, safety protocols, and Honeywell product lines, fostering a high-performance team culture.
- Collaborate with sales, engineering, and customer success teams to deliver customized security solutions, upsell services, and resolve escalated issues promptly.
- Prepare detailed service reports, compliance documentation (e.g., UL, NICET standards), and performance metrics using CRM tools like Salesforce.
- Ensure adherence to OSHA safety regulations and Honeywell's quality standards during all on-site activities.
What Makes This Role Exciting
Be at the forefront of cutting-edge security technology, protecting critical infrastructure for Fortune 500 clients. Enjoy leadership autonomy, extensive training on Honeywell's WIN-PAK and Pro-Watch systems, and opportunities for career advancement in a collaborative environment. With a $10K sign-on bonus and comprehensive benefits, this role combines technical expertise with strategic impact, offering work-life balance through predictable on-site scheduling in the Metropolis area. Drive innovation, customer loyalty, and your professional growth at Honeywell.
Summary
As a Lead Field Service Technician here at Honeywell, you will lead our Field Service team, optimize operations, and drive customer satisfaction and business growth through strategic initiatives and cross-functional collaboration. You will report directly to our Sr. Field Service Manager and you’ll work out of Metropolis area location on a Onsite work schedule.
Locations
- 2768 US Highway 45 North, , Metropolis, IL, US 62960
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in access control systems (e.g., Honeywell WIN-PAK, HID, Paxton)intermediate
- Proficiency with CCTV/IP video systems (e.g., Milestone, Genetec, Axis cameras)intermediate
- Strong knowledge of networking (TCP/IP, PoE, VLANs) and cybersecurity basicsintermediate
- Electrical troubleshooting with tools like Fluke meters and OTDRintermediate
- Leadership and team management skillsintermediate
- Excellent customer service and communication abilitiesintermediate
- Familiarity with service management software (e.g., ServiceMax, Salesforce)intermediate
- Problem-solving in high-pressure, on-site scenariosintermediate
- OSHA safety training and lockout/tagout proceduresintermediate
- Technical documentation and report writingintermediate
Required Qualifications
- Associate's or Bachelor's degree in Electronics, Electrical Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service for access control, CCTV, and security systems (experience)
- Proven leadership experience managing field service teams of 5+ technicians (experience)
- Valid driver's license and ability to travel within the Metropolis region (experience)
- Experience with low-voltage systems, networking, and IP-based security solutions (experience)
- Ability to lift 50+ lbs and work in various environments (rooftops, confined spaces) (experience)
Preferred Qualifications
- NICET Level III or IV certification in Fire Alarm Systems or Security (experience)
- Honeywell or Lenel OnGuard certification (experience)
- 7+ years in commercial security systems with enterprise clients (experience)
Responsibilities
- Lead installation, configuration, and commissioning of access control, CCTV, and intrusion detection systems for commercial and industrial sites
- Perform root-cause analysis and repairs on malfunctioning security hardware and software, minimizing client disruptions
- Optimize field operations by scheduling service calls, managing inventory of parts (e.g., cameras, controllers), and using telematics for efficiency
- Mentor and develop team members through hands-on training and performance reviews to achieve departmental KPIs
- Interface with customers to assess needs, demonstrate system capabilities, and secure repeat business or expansions
- Maintain compliance with local codes, NFPA 72, and Honeywell service protocols through audits and documentation
- Identify upsell opportunities for advanced analytics, AI-driven surveillance, or integrated building management systems
Benefits
- general: Competitive base salary plus $10K sign-on bonus
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company match and employee stock purchase plan
- general: Professional development tuition reimbursement and certifications
- general: Paid time off, holidays, and flexible work-life balance initiatives
- general: Company vehicle, tools, and full uniform provided
Tags & Categories
Answer 10 quick questions to check your fit for Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS @ Honeywell.
Related Books and Jobs
Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS
Honeywell
Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS
Job Description
Lead Field Service Technician, Access Control, CCTV and Security Systems
Location: Metropolis, IL (United States) | Workplace: On-site | $10K Sign-On Bonus
Overview
Join Honeywell's Building Technologies division as a Lead Field Service Technician, where you'll spearhead our Field Service team specializing in access control, CCTV, and integrated security systems. Reporting directly to the Sr. Field Service Manager, you'll optimize operations from our Metropolis-area location, driving customer satisfaction, operational efficiency, and business growth through strategic leadership and cross-functional collaboration. With a $10K sign-on bonus, this role offers the chance to make a tangible impact in a Fortune 100 company renowned for innovation in smart buildings and security solutions.
Key Responsibilities
- Lead a team of field technicians in the installation, troubleshooting, maintenance, and repair of access control systems (e.g., card readers, biometrics), CCTV surveillance, and integrated security platforms.
- Conduct advanced diagnostics on complex security systems using tools like multimeters, oscilloscopes, and proprietary Honeywell software to ensure 99%+ uptime for clients.
- Develop and implement preventive maintenance schedules, optimizing service routes and resource allocation to reduce downtime and costs by 20% or more.
- Train and mentor junior technicians on industry best practices, safety protocols, and Honeywell product lines, fostering a high-performance team culture.
- Collaborate with sales, engineering, and customer success teams to deliver customized security solutions, upsell services, and resolve escalated issues promptly.
- Prepare detailed service reports, compliance documentation (e.g., UL, NICET standards), and performance metrics using CRM tools like Salesforce.
- Ensure adherence to OSHA safety regulations and Honeywell's quality standards during all on-site activities.
What Makes This Role Exciting
Be at the forefront of cutting-edge security technology, protecting critical infrastructure for Fortune 500 clients. Enjoy leadership autonomy, extensive training on Honeywell's WIN-PAK and Pro-Watch systems, and opportunities for career advancement in a collaborative environment. With a $10K sign-on bonus and comprehensive benefits, this role combines technical expertise with strategic impact, offering work-life balance through predictable on-site scheduling in the Metropolis area. Drive innovation, customer loyalty, and your professional growth at Honeywell.
Summary
As a Lead Field Service Technician here at Honeywell, you will lead our Field Service team, optimize operations, and drive customer satisfaction and business growth through strategic initiatives and cross-functional collaboration. You will report directly to our Sr. Field Service Manager and you’ll work out of Metropolis area location on a Onsite work schedule.
Locations
- 2768 US Highway 45 North, , Metropolis, IL, US 62960
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in access control systems (e.g., Honeywell WIN-PAK, HID, Paxton)intermediate
- Proficiency with CCTV/IP video systems (e.g., Milestone, Genetec, Axis cameras)intermediate
- Strong knowledge of networking (TCP/IP, PoE, VLANs) and cybersecurity basicsintermediate
- Electrical troubleshooting with tools like Fluke meters and OTDRintermediate
- Leadership and team management skillsintermediate
- Excellent customer service and communication abilitiesintermediate
- Familiarity with service management software (e.g., ServiceMax, Salesforce)intermediate
- Problem-solving in high-pressure, on-site scenariosintermediate
- OSHA safety training and lockout/tagout proceduresintermediate
- Technical documentation and report writingintermediate
Required Qualifications
- Associate's or Bachelor's degree in Electronics, Electrical Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service for access control, CCTV, and security systems (experience)
- Proven leadership experience managing field service teams of 5+ technicians (experience)
- Valid driver's license and ability to travel within the Metropolis region (experience)
- Experience with low-voltage systems, networking, and IP-based security solutions (experience)
- Ability to lift 50+ lbs and work in various environments (rooftops, confined spaces) (experience)
Preferred Qualifications
- NICET Level III or IV certification in Fire Alarm Systems or Security (experience)
- Honeywell or Lenel OnGuard certification (experience)
- 7+ years in commercial security systems with enterprise clients (experience)
Responsibilities
- Lead installation, configuration, and commissioning of access control, CCTV, and intrusion detection systems for commercial and industrial sites
- Perform root-cause analysis and repairs on malfunctioning security hardware and software, minimizing client disruptions
- Optimize field operations by scheduling service calls, managing inventory of parts (e.g., cameras, controllers), and using telematics for efficiency
- Mentor and develop team members through hands-on training and performance reviews to achieve departmental KPIs
- Interface with customers to assess needs, demonstrate system capabilities, and secure repeat business or expansions
- Maintain compliance with local codes, NFPA 72, and Honeywell service protocols through audits and documentation
- Identify upsell opportunities for advanced analytics, AI-driven surveillance, or integrated building management systems
Benefits
- general: Competitive base salary plus $10K sign-on bonus
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company match and employee stock purchase plan
- general: Professional development tuition reimbursement and certifications
- general: Paid time off, holidays, and flexible work-life balance initiatives
- general: Company vehicle, tools, and full uniform provided
Tags & Categories
Answer 10 quick questions to check your fit for Lead Field Service Technician, Access Control, CCTV and Security Systems, $10K SIGN ON BONUS @ Honeywell.
Related Books and Jobs