Lead field service technician
Honeywell
Lead field service technician
Job Description
Lead Field Service Engineer - Security and Fire
Location: International (Hybrid Workplace)
Overview
Honeywell is a Fortune 100 company and a global leader in innovative solutions for security, fire safety, and building technologies. We are seeking a dynamic Lead Field Service Engineer - Security and Fire to join our world-class team. In this critical leadership role, you will oversee field service operations for advanced security and fire detection systems, ensuring seamless installation, maintenance, and optimization for our international clients. This hybrid position offers the flexibility to balance on-site fieldwork with remote collaboration, supporting projects across multiple regions.
If you have a passion for cutting-edge technology and leading high-performing teams in mission-critical environments, this is your opportunity to make a global impact at Honeywell.
Key Responsibilities
- Lead on-site installation, commissioning, and troubleshooting of Honeywell's security systems (access control, CCTV, intrusion detection) and fire alarm systems for commercial, industrial, and critical infrastructure clients.
- Supervise a team of field service technicians, providing mentorship, training, and performance guidance to ensure compliance with safety standards and service level agreements (SLAs).
- Conduct root cause analysis on system failures, implement preventive maintenance strategies, and deliver detailed technical reports to clients and internal stakeholders.
- Collaborate with sales, engineering, and project management teams to develop customized service plans and upgrade recommendations for legacy and next-gen systems.
- Ensure adherence to international regulations such as NFPA, EN54, UL, and local fire/security codes during all field activities.
- Manage inventory, tools, and spare parts logistics for international deployments, optimizing efficiency and minimizing downtime.
- Drive continuous improvement initiatives, including digital tools like IoT diagnostics and predictive analytics for proactive service delivery.
What Makes This Role Exciting
As a Lead Field Service Engineer, you'll work on high-stakes projects protecting lives and assets worldwide—from airports and data centers to smart buildings. Enjoy leadership autonomy, international travel opportunities, and exposure to Honeywell's innovative portfolio, including AI-enhanced fire detection and integrated security platforms. Join a supportive culture that values innovation, diversity, and professional growth, with hybrid flexibility and comprehensive benefits. Be part of a team that's shaping the future of safety technology.
Honeywell is committed to fostering an inclusive environment. We encourage applications from diverse candidates.
Summary
We zijn op zoek naar nieuwe technische profielen! Heb je interesse om ons team te komen versterken en beschik je over de juiste vaardigheden, dan is dit voor jou hét moment om je kandidaat te stellen! We hebben een vacature voor een Lead Field Service Engineer Security and Fire.
Locations
- Hermes Plaza Hermeslaan, 1H, , Belgium, VB, BE 1831
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in fire alarm panels (e.g., Notifier, Morley), CCTV/IP video surveillance, and access control systemsintermediate
- Proficiency with electrical schematics, PLC programming, and network troubleshooting (TCP/IP, BACnet)intermediate
- Strong leadership and team management skillsintermediate
- Excellent problem-solving and root cause analysis abilitiesintermediate
- Fluent in English; additional languages (Dutch, French, Spanish) preferredintermediate
- Familiarity with IoT, predictive maintenance, and remote diagnostics toolsintermediate
- Customer-facing communication and presentation skillsintermediate
- Proficiency in MS Office, service management software (e.g., Salesforce, ServiceNow)intermediate
- Physical fitness for fieldwork, including lifting and working at heightsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service for security and fire safety systems (experience)
- Proven leadership experience managing field service teams in a multinational environment (experience)
- In-depth knowledge of security systems (CCTV, access control, intrusion detection) and fire alarm technologies (experience)
- Ability to travel internationally (up to 50%) and work in hybrid on-site/remote settings (experience)
- Valid driver's license and willingness to obtain relevant security clearances (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- NICET Level III/IV certification or equivalent in fire alarm systems (experience)
- Experience with Honeywell or competitor systems (e.g., Notifier, Cerberus, Siemens) (experience)
Responsibilities
- Lead the installation, testing, and commissioning of complex security and fire detection systems on client sites
- Diagnose and resolve advanced technical issues using diagnostic tools and system analytics
- Train and mentor junior technicians on best practices, safety protocols, and Honeywell product knowledge
- Prepare and present service reports, including KPIs, downtime metrics, and improvement recommendations
- Coordinate with cross-functional teams to ensure project timelines, budgets, and quality standards are met
- Perform system upgrades and integrations with building management systems (BMS)
- Maintain compliance with all applicable health, safety, and environmental (HSE) regulations
Benefits
- general: Competitive base salary with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work model with international travel support
- general: Paid time off, parental leave, and employee assistance programs
Tags & Categories
Answer 10 quick questions to check your fit for Lead field service technician @ Honeywell.
Related Books and Jobs
Lead field service technician
Honeywell
Lead field service technician
Job Description
Lead Field Service Engineer - Security and Fire
Location: International (Hybrid Workplace)
Overview
Honeywell is a Fortune 100 company and a global leader in innovative solutions for security, fire safety, and building technologies. We are seeking a dynamic Lead Field Service Engineer - Security and Fire to join our world-class team. In this critical leadership role, you will oversee field service operations for advanced security and fire detection systems, ensuring seamless installation, maintenance, and optimization for our international clients. This hybrid position offers the flexibility to balance on-site fieldwork with remote collaboration, supporting projects across multiple regions.
If you have a passion for cutting-edge technology and leading high-performing teams in mission-critical environments, this is your opportunity to make a global impact at Honeywell.
Key Responsibilities
- Lead on-site installation, commissioning, and troubleshooting of Honeywell's security systems (access control, CCTV, intrusion detection) and fire alarm systems for commercial, industrial, and critical infrastructure clients.
- Supervise a team of field service technicians, providing mentorship, training, and performance guidance to ensure compliance with safety standards and service level agreements (SLAs).
- Conduct root cause analysis on system failures, implement preventive maintenance strategies, and deliver detailed technical reports to clients and internal stakeholders.
- Collaborate with sales, engineering, and project management teams to develop customized service plans and upgrade recommendations for legacy and next-gen systems.
- Ensure adherence to international regulations such as NFPA, EN54, UL, and local fire/security codes during all field activities.
- Manage inventory, tools, and spare parts logistics for international deployments, optimizing efficiency and minimizing downtime.
- Drive continuous improvement initiatives, including digital tools like IoT diagnostics and predictive analytics for proactive service delivery.
What Makes This Role Exciting
As a Lead Field Service Engineer, you'll work on high-stakes projects protecting lives and assets worldwide—from airports and data centers to smart buildings. Enjoy leadership autonomy, international travel opportunities, and exposure to Honeywell's innovative portfolio, including AI-enhanced fire detection and integrated security platforms. Join a supportive culture that values innovation, diversity, and professional growth, with hybrid flexibility and comprehensive benefits. Be part of a team that's shaping the future of safety technology.
Honeywell is committed to fostering an inclusive environment. We encourage applications from diverse candidates.
Summary
We zijn op zoek naar nieuwe technische profielen! Heb je interesse om ons team te komen versterken en beschik je over de juiste vaardigheden, dan is dit voor jou hét moment om je kandidaat te stellen! We hebben een vacature voor een Lead Field Service Engineer Security and Fire.
Locations
- Hermes Plaza Hermeslaan, 1H, , Belgium, VB, BE 1831
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Expertise in fire alarm panels (e.g., Notifier, Morley), CCTV/IP video surveillance, and access control systemsintermediate
- Proficiency with electrical schematics, PLC programming, and network troubleshooting (TCP/IP, BACnet)intermediate
- Strong leadership and team management skillsintermediate
- Excellent problem-solving and root cause analysis abilitiesintermediate
- Fluent in English; additional languages (Dutch, French, Spanish) preferredintermediate
- Familiarity with IoT, predictive maintenance, and remote diagnostics toolsintermediate
- Customer-facing communication and presentation skillsintermediate
- Proficiency in MS Office, service management software (e.g., Salesforce, ServiceNow)intermediate
- Physical fitness for fieldwork, including lifting and working at heightsintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service for security and fire safety systems (experience)
- Proven leadership experience managing field service teams in a multinational environment (experience)
- In-depth knowledge of security systems (CCTV, access control, intrusion detection) and fire alarm technologies (experience)
- Ability to travel internationally (up to 50%) and work in hybrid on-site/remote settings (experience)
- Valid driver's license and willingness to obtain relevant security clearances (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- NICET Level III/IV certification or equivalent in fire alarm systems (experience)
- Experience with Honeywell or competitor systems (e.g., Notifier, Cerberus, Siemens) (experience)
Responsibilities
- Lead the installation, testing, and commissioning of complex security and fire detection systems on client sites
- Diagnose and resolve advanced technical issues using diagnostic tools and system analytics
- Train and mentor junior technicians on best practices, safety protocols, and Honeywell product knowledge
- Prepare and present service reports, including KPIs, downtime metrics, and improvement recommendations
- Coordinate with cross-functional teams to ensure project timelines, budgets, and quality standards are met
- Perform system upgrades and integrations with building management systems (BMS)
- Maintain compliance with all applicable health, safety, and environmental (HSE) regulations
Benefits
- general: Competitive base salary with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work model with international travel support
- general: Paid time off, parental leave, and employee assistance programs
Tags & Categories
Answer 10 quick questions to check your fit for Lead field service technician @ Honeywell.
Related Books and Jobs