Sales Technical Support Specialist (M/F/D) – Smart Energy and Water-Honeywell Industrial Automation
Honeywell
Sales Technical Support Specialist (M/F/D) – Smart Energy and Water-Honeywell Industrial Automation
Job Description
Overview
Honeywell Industrial Automation is seeking a dynamic Sales Technical Support Specialist (M/F/D) – Smart Energy and Water to join our innovative team. In this hybrid role based internationally, you will bridge the gap between cutting-edge technology and customer success, providing expert technical support to our sales teams and clients in the smart energy and water sectors. As a Fortune 100 company, Honeywell leads the way in transforming industries with sustainable automation solutions that optimize energy distribution, water management, and grid reliability. You'll contribute to groundbreaking projects that drive decarbonization and digital transformation for utilities worldwide.
Key Responsibilities
- Provide pre- and post-sales technical consultations to sales teams, demonstrating Honeywell's smart metering, SCADA systems, and IoT-enabled water management solutions.
- Conduct product demonstrations, configure proof-of-concept setups, and deliver customized technical proposals tailored to customer needs in energy and water utilities.
- Troubleshoot complex technical issues, analyze system performance data, and recommend optimizations using Honeywell's Forge platform and analytics tools.
- Collaborate with cross-functional teams including R&D, product management, and field services to ensure seamless solution deployment and customer satisfaction.
- Develop training materials and conduct workshops for sales staff and end-users on smart energy and water technologies.
- Monitor market trends in renewables, smart grids, and water infrastructure to identify new opportunities and support competitive positioning.
What Makes This Role Exciting
Join a role at the forefront of the energy transition! You'll work with state-of-the-art technologies like AI-driven predictive analytics, edge computing, and secure IoT platforms that empower utilities to achieve net-zero goals. Enjoy hybrid flexibility across international locations, collaborate with global experts, and impact real-world sustainability. At Honeywell, you'll grow through mentorship, innovation challenges, and exposure to Fortune 100 projects, all while enjoying a culture that values diversity, inclusion, and work-life balance. Be part of shaping the future of smart energy and water management.
Locations
- Masti Loidi 13, , Errenteria, 20, ES 20100
- Madrid, Madrid, ES
- Floors G, 1-3, LA CALLE MARÍA DE PORTUGAL, , Madrid, 28, ES 28050
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Deep knowledge of smart metering, distribution automation, and water SCADA systemsintermediate
- Proficiency in IoT protocols (MQTT, OPC UA) and cloud platforms (AWS IoT, Honeywell Forge)intermediate
- Strong analytical skills for data-driven troubleshooting and performance optimizationintermediate
- Excellent communication and presentation skills for C-level stakeholders and technical teamsintermediate
- Experience with CRM tools (Salesforce) and technical drawing software (AutoCAD, EPLAN)intermediate
- Project management abilities using Agile/Scrum methodologiesintermediate
- Understanding of cybersecurity standards (IEC 62443, NIST) for industrial OT environmentsintermediate
- Customer-oriented mindset with ability to translate complex tech into business valueintermediate
- Proficiency in Python or similar for scripting automation tasksintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Computer Science, Automation, or a related technical field (experience)
- 5+ years of experience in technical sales support, pre-sales engineering, or field application engineering within energy, utilities, or industrial automation (experience)
- Proven track record supporting sales in smart energy, smart grid, or water management solutions (experience)
- Hands-on experience with SCADA systems, PLC programming, or IoT platforms (experience)
- Willingness to travel internationally up to 30% and work in a hybrid model (experience)
- Fluency in English; additional languages (German, French, Spanish) preferred (experience)
Preferred Qualifications
- Master's degree in Engineering or Business Administration (experience)
- Certifications such as Certified SCADA Security Architect (CSSA), Cisco IoT, or Honeywell-specific training (experience)
- Experience with AMI (Advanced Metering Infrastructure) or water distribution SCADA systems (experience)
Responsibilities
- Deliver technical expertise during sales cycles, including solution architecture design and ROI calculations for smart energy and water projects
- Perform system integrations and validations using Honeywell's Experion PKS or connected plant solutions
- Analyze customer data to recommend tailored automation strategies for grid stability and water leak detection
- Support sales win strategies by creating compelling technical documentation, whitepapers, and case studies
- Resolve escalated technical support tickets from clients, ensuring 99% uptime for deployed solutions
- Partner with sales to qualify leads and develop competitive bids against rivals like Siemens or Schneider Electric
- Contribute to product feedback loops by gathering field insights to influence R&D roadmaps
Benefits
- general: Competitive base salary with performance-based bonuses and commissions
- general: Comprehensive health, dental, and vision insurance with global coverage
- general: 401(k) retirement plan with generous company matching
- general: Professional development programs, including tuition reimbursement and leadership training
- general: Flexible hybrid work model with 4 weeks annual leave and wellness allowances
- general: Employee stock purchase plan and relocation assistance for international roles
Tags & Categories
Sales Technical Support Specialist (M/F/D) – Smart Energy and Water-Honeywell Industrial Automation
Honeywell
Sales Technical Support Specialist (M/F/D) – Smart Energy and Water-Honeywell Industrial Automation
Job Description
Overview
Honeywell Industrial Automation is seeking a dynamic Sales Technical Support Specialist (M/F/D) – Smart Energy and Water to join our innovative team. In this hybrid role based internationally, you will bridge the gap between cutting-edge technology and customer success, providing expert technical support to our sales teams and clients in the smart energy and water sectors. As a Fortune 100 company, Honeywell leads the way in transforming industries with sustainable automation solutions that optimize energy distribution, water management, and grid reliability. You'll contribute to groundbreaking projects that drive decarbonization and digital transformation for utilities worldwide.
Key Responsibilities
- Provide pre- and post-sales technical consultations to sales teams, demonstrating Honeywell's smart metering, SCADA systems, and IoT-enabled water management solutions.
- Conduct product demonstrations, configure proof-of-concept setups, and deliver customized technical proposals tailored to customer needs in energy and water utilities.
- Troubleshoot complex technical issues, analyze system performance data, and recommend optimizations using Honeywell's Forge platform and analytics tools.
- Collaborate with cross-functional teams including R&D, product management, and field services to ensure seamless solution deployment and customer satisfaction.
- Develop training materials and conduct workshops for sales staff and end-users on smart energy and water technologies.
- Monitor market trends in renewables, smart grids, and water infrastructure to identify new opportunities and support competitive positioning.
What Makes This Role Exciting
Join a role at the forefront of the energy transition! You'll work with state-of-the-art technologies like AI-driven predictive analytics, edge computing, and secure IoT platforms that empower utilities to achieve net-zero goals. Enjoy hybrid flexibility across international locations, collaborate with global experts, and impact real-world sustainability. At Honeywell, you'll grow through mentorship, innovation challenges, and exposure to Fortune 100 projects, all while enjoying a culture that values diversity, inclusion, and work-life balance. Be part of shaping the future of smart energy and water management.
Locations
- Masti Loidi 13, , Errenteria, 20, ES 20100
- Madrid, Madrid, ES
- Floors G, 1-3, LA CALLE MARÍA DE PORTUGAL, , Madrid, 28, ES 28050
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Deep knowledge of smart metering, distribution automation, and water SCADA systemsintermediate
- Proficiency in IoT protocols (MQTT, OPC UA) and cloud platforms (AWS IoT, Honeywell Forge)intermediate
- Strong analytical skills for data-driven troubleshooting and performance optimizationintermediate
- Excellent communication and presentation skills for C-level stakeholders and technical teamsintermediate
- Experience with CRM tools (Salesforce) and technical drawing software (AutoCAD, EPLAN)intermediate
- Project management abilities using Agile/Scrum methodologiesintermediate
- Understanding of cybersecurity standards (IEC 62443, NIST) for industrial OT environmentsintermediate
- Customer-oriented mindset with ability to translate complex tech into business valueintermediate
- Proficiency in Python or similar for scripting automation tasksintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Computer Science, Automation, or a related technical field (experience)
- 5+ years of experience in technical sales support, pre-sales engineering, or field application engineering within energy, utilities, or industrial automation (experience)
- Proven track record supporting sales in smart energy, smart grid, or water management solutions (experience)
- Hands-on experience with SCADA systems, PLC programming, or IoT platforms (experience)
- Willingness to travel internationally up to 30% and work in a hybrid model (experience)
- Fluency in English; additional languages (German, French, Spanish) preferred (experience)
Preferred Qualifications
- Master's degree in Engineering or Business Administration (experience)
- Certifications such as Certified SCADA Security Architect (CSSA), Cisco IoT, or Honeywell-specific training (experience)
- Experience with AMI (Advanced Metering Infrastructure) or water distribution SCADA systems (experience)
Responsibilities
- Deliver technical expertise during sales cycles, including solution architecture design and ROI calculations for smart energy and water projects
- Perform system integrations and validations using Honeywell's Experion PKS or connected plant solutions
- Analyze customer data to recommend tailored automation strategies for grid stability and water leak detection
- Support sales win strategies by creating compelling technical documentation, whitepapers, and case studies
- Resolve escalated technical support tickets from clients, ensuring 99% uptime for deployed solutions
- Partner with sales to qualify leads and develop competitive bids against rivals like Siemens or Schneider Electric
- Contribute to product feedback loops by gathering field insights to influence R&D roadmaps
Benefits
- general: Competitive base salary with performance-based bonuses and commissions
- general: Comprehensive health, dental, and vision insurance with global coverage
- general: 401(k) retirement plan with generous company matching
- general: Professional development programs, including tuition reimbursement and leadership training
- general: Flexible hybrid work model with 4 weeks annual leave and wellness allowances
- general: Employee stock purchase plan and relocation assistance for international roles
Tags & Categories