Sr Field Service Supervisor
Honeywell
Sr Field Service Supervisor
Job Description
Sr Field Service Supervisor
Location: International (Hybrid Workplace)
Job Overview
Honeywell is a Fortune 100 company leading innovation in aerospace, building technologies, performance materials, and safety solutions. We are seeking a dynamic Sr Field Service Supervisor to oversee field service operations across international locations. In this hybrid role, you will manage a team of technicians delivering world-class service for Honeywell's advanced industrial systems, ensuring operational excellence, customer satisfaction, and compliance with global standards. This position offers the opportunity to lead high-impact projects in a fast-paced, technology-driven environment while advancing your career in a globally recognized leader.
Key Responsibilities
- Supervise and mentor a team of 10-20 field service technicians, conducting performance evaluations, training programs, and career development initiatives to optimize team performance.
- Plan and coordinate field service schedules, resource allocation, and deployment for installations, maintenance, and repairs of Honeywell's automation, safety, and control systems.
- Ensure adherence to safety protocols, quality standards (ISO 9001), and regulatory requirements (e.g., OSHA, EU directives) across international operations.
- Troubleshoot complex technical issues remotely and on-site, utilizing diagnostic tools and Honeywell's proprietary software to minimize downtime.
- Build and maintain strong relationships with clients, conducting site visits, root cause analyses, and delivering tailored service reports to drive customer loyalty.
- Manage service contracts, budgets, and inventory for spare parts, optimizing costs while achieving SLAs and KPIs.
- Collaborate with engineering, sales, and product teams to provide field insights that inform product improvements and new service offerings.
What Makes This Role Exciting
Join a role where you shape the future of industrial services at Honeywell. Travel to diverse international sites, lead cutting-edge technologies like IoT-enabled predictive maintenance, and contribute to sustainable solutions impacting millions. Enjoy hybrid flexibility, comprehensive Honeywell benefits, and growth opportunities in a collaborative culture that values innovation and leadership. Be part of a team driving real-world impact while advancing your expertise in a global powerhouse.
Locations
- Domaniewska 39, , Warszawa, MAZOWI, PL 02-672
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in diagnostic tools and software for industrial systems (e.g., PLCs, SCADA)intermediate
- Strong leadership and team management abilitiesintermediate
- Excellent problem-solving and troubleshooting skillsintermediate
- Knowledge of international safety standards (OSHA, IEC, ATEX)intermediate
- Effective communication and customer relationship managementintermediate
- Project management expertise (PMP preferred)intermediate
- Familiarity with CRM and ERP systems (e.g., Salesforce, SAP)intermediate
- Multilingual capabilities (English + one additional language)intermediate
- Analytical skills for data-driven decision makingintermediate
- Adaptability to hybrid work and frequent travelintermediate
Required Qualifications
- Bachelor's degree in Engineering, Electrical Engineering, Mechanical Engineering, or related technical field (experience)
- 7+ years of experience in field service operations, technical support, or industrial maintenance (experience)
- 3+ years in a supervisory or leadership role managing field service teams (experience)
- Proven track record in international operations with knowledge of global safety and regulatory standards (experience)
- Experience servicing industrial automation, HVAC, or safety systems (experience)
- Ability to travel internationally up to 50% and work flexible hours (experience)
Preferred Qualifications
- Master's degree in Engineering or Business Administration (experience)
- Professional certifications such as Certified Maintenance & Reliability Professional (CMRP) or Six Sigma Black Belt (experience)
- Experience with Honeywell products or similar industrial control systems (experience)
Responsibilities
- Lead daily operations of field service teams, assigning tasks and monitoring progress via digital service management tools
- Develop and implement preventive maintenance programs to enhance equipment reliability and reduce unplanned outages
- Conduct root cause failure analysis (RCFA) and implement corrective actions for recurring technical issues
- Prepare detailed service reports, budgets, and forecasts for senior leadership review
- Train technicians on new technologies, safety procedures, and Honeywell best practices
- Negotiate service level agreements (SLAs) with clients and ensure contractual compliance
- Drive continuous improvement initiatives using Lean methodologies to boost efficiency and customer satisfaction
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work arrangements and paid time off
- general: Employee stock purchase plan and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for Sr Field Service Supervisor @ Honeywell.
Related Books and Jobs
Sr Field Service Supervisor
Honeywell
Sr Field Service Supervisor
Job Description
Sr Field Service Supervisor
Location: International (Hybrid Workplace)
Job Overview
Honeywell is a Fortune 100 company leading innovation in aerospace, building technologies, performance materials, and safety solutions. We are seeking a dynamic Sr Field Service Supervisor to oversee field service operations across international locations. In this hybrid role, you will manage a team of technicians delivering world-class service for Honeywell's advanced industrial systems, ensuring operational excellence, customer satisfaction, and compliance with global standards. This position offers the opportunity to lead high-impact projects in a fast-paced, technology-driven environment while advancing your career in a globally recognized leader.
Key Responsibilities
- Supervise and mentor a team of 10-20 field service technicians, conducting performance evaluations, training programs, and career development initiatives to optimize team performance.
- Plan and coordinate field service schedules, resource allocation, and deployment for installations, maintenance, and repairs of Honeywell's automation, safety, and control systems.
- Ensure adherence to safety protocols, quality standards (ISO 9001), and regulatory requirements (e.g., OSHA, EU directives) across international operations.
- Troubleshoot complex technical issues remotely and on-site, utilizing diagnostic tools and Honeywell's proprietary software to minimize downtime.
- Build and maintain strong relationships with clients, conducting site visits, root cause analyses, and delivering tailored service reports to drive customer loyalty.
- Manage service contracts, budgets, and inventory for spare parts, optimizing costs while achieving SLAs and KPIs.
- Collaborate with engineering, sales, and product teams to provide field insights that inform product improvements and new service offerings.
What Makes This Role Exciting
Join a role where you shape the future of industrial services at Honeywell. Travel to diverse international sites, lead cutting-edge technologies like IoT-enabled predictive maintenance, and contribute to sustainable solutions impacting millions. Enjoy hybrid flexibility, comprehensive Honeywell benefits, and growth opportunities in a collaborative culture that values innovation and leadership. Be part of a team driving real-world impact while advancing your expertise in a global powerhouse.
Locations
- Domaniewska 39, , Warszawa, MAZOWI, PL 02-672
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in diagnostic tools and software for industrial systems (e.g., PLCs, SCADA)intermediate
- Strong leadership and team management abilitiesintermediate
- Excellent problem-solving and troubleshooting skillsintermediate
- Knowledge of international safety standards (OSHA, IEC, ATEX)intermediate
- Effective communication and customer relationship managementintermediate
- Project management expertise (PMP preferred)intermediate
- Familiarity with CRM and ERP systems (e.g., Salesforce, SAP)intermediate
- Multilingual capabilities (English + one additional language)intermediate
- Analytical skills for data-driven decision makingintermediate
- Adaptability to hybrid work and frequent travelintermediate
Required Qualifications
- Bachelor's degree in Engineering, Electrical Engineering, Mechanical Engineering, or related technical field (experience)
- 7+ years of experience in field service operations, technical support, or industrial maintenance (experience)
- 3+ years in a supervisory or leadership role managing field service teams (experience)
- Proven track record in international operations with knowledge of global safety and regulatory standards (experience)
- Experience servicing industrial automation, HVAC, or safety systems (experience)
- Ability to travel internationally up to 50% and work flexible hours (experience)
Preferred Qualifications
- Master's degree in Engineering or Business Administration (experience)
- Professional certifications such as Certified Maintenance & Reliability Professional (CMRP) or Six Sigma Black Belt (experience)
- Experience with Honeywell products or similar industrial control systems (experience)
Responsibilities
- Lead daily operations of field service teams, assigning tasks and monitoring progress via digital service management tools
- Develop and implement preventive maintenance programs to enhance equipment reliability and reduce unplanned outages
- Conduct root cause failure analysis (RCFA) and implement corrective actions for recurring technical issues
- Prepare detailed service reports, budgets, and forecasts for senior leadership review
- Train technicians on new technologies, safety procedures, and Honeywell best practices
- Negotiate service level agreements (SLAs) with clients and ensure contractual compliance
- Drive continuous improvement initiatives using Lean methodologies to boost efficiency and customer satisfaction
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) with generous company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work arrangements and paid time off
- general: Employee stock purchase plan and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for Sr Field Service Supervisor @ Honeywell.
Related Books and Jobs