About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, with over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including beloved names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson RED, Park Plaza, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upscale properties. The award-winning Choice Privileges loyalty program enhances guest experiences with fast rewards and personalized perks. At Choice Hotels, our cultural values—Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity—drive loyalty, growth, and the true hospitality spirit. Our managed hotels, including premium Radisson properties, embody impeccable service and innovation.

Role Overview

Step into the energetic role of Host at FireLake Grill House & Cocktail Bar, located within a Radisson property in Bloomington, Minnesota. This upscale venue blends a timeless atmosphere with modern flair, featuring regional, local, and sustainable foods grilled over real burning wood via rotisserie and smoker. With a 175-seat restaurant and 125-seat lounge offering local brews, selective wines, and a modern cocktail program, FireLake delivers impeccable hospitality. As Host, you'll be the welcoming face, ensuring seamless guest experiences in a high-volume environment. Earn $18.54 per hour while contributing to the Radisson experience of genuine hospitality and 100% guest satisfaction.

Key Responsibilities

Your role demands visibility, efficiency, and warmth. Greet arriving guests with sincere enthusiasm, manage reservations via phone and in-person, and maintain an accurate waiting list. Seat guests alternately across server sections to balance flow, notifying teams promptly. Circulate through the restaurant to assist servers, address guest needs, and monitor operations. Elicit feedback from departing guests to refine service and boost revenues. Keep the space pristine by cleaning tables, polishing silver, folding linens, sweeping, and vacuuming. Communicate effectively with kitchen and staff for smooth dining flow. Embody 'Yes I Can!' service by resolving issues with empathy, teamwork, and personal accountability.

Qualifications & Requirements

Ideal candidates bring at least one year of restaurant experience, preferably in upscale, high-volume settings. A thorough understanding of safe, perceptive service is essential, alongside excellent customer service and verbal communication skills. Proficiency in Point of Sale systems, basic math, and cash handling is required. Stay highly organized, prioritizing tasks and managing time effectively. Flexibility for weekends, evenings, and holidays is non-negotiable. Physically, expect repetitive hand and arm movements, standing for shifts, and light lifting. Demonstrate Choice Hotels' cultural values to inspire loyalty and exceed expectations.

Benefits & Perks

Choice Hotels rewards your dedication with competitive perks. Enjoy an hourly wage of $18.54, complimentary meals in the associate cafeteria during shifts, and free parking. After 30 days, full-time employees access a comprehensive benefits package: health, dental, vision, short- and long-term disability, auto insurance, employer-paid HSA contributions, and a 401(k) retirement plan. By 90 days, gain paid vacation, sick time, 8 paid holidays, and bereavement leave. At one year, floating holidays add flexibility. Plus, massive employee discounts on thousands of Choice Hotels worldwide, including Comfort Inn, Quality Inn, and Radisson brands—perfect for travel enthusiasts.

Career Growth

Choice Hotels invests in your future. Start as Host and advance through hospitality ranks in our expansive portfolio. Gain hands-on experience in upscale dining at FireLake, building skills transferable to servers, management, or corporate roles. Internal training, mentorship, and performance incentives foster rapid growth. Our 7,400+ hotels offer global opportunities, from midscale Comfort Inn properties to luxury Radisson Blu. Embrace our values to unlock leadership paths, promotions, and long-term success in the thriving hotel industry.

Why Join Choice Hotels

Join a challenger brand driving innovation in hospitality. Work in Bloomington's vibrant scene at FireLake Grill House, part of the prestigious Radisson family. Benefit from stability as a NYSE-listed leader, with diverse brands like Quality Inn for everyday travelers and Radisson for upscale escapes. Enjoy perks like hotel discounts for personal adventures, comprehensive benefits, and a culture prioritizing integrity and curiosity. Contribute to memorable guest experiences while building a rewarding career. Choice Hotels: where hospitality meets opportunity.

Role FAQs

Q: What is the pay rate? A: $18.54 per hour.
Q: Are weekends required? A: Yes, flexible schedule includes weekends, evenings, and holidays.
Q: What benefits start immediately? A: Complimentary meals, free parking, and hotel discounts.
Q: Is restaurant experience mandatory? A: Minimum one year preferred, especially upscale high-volume.
Q: How do employee hotel discounts work? A: Deep discounts across 7,400+ Choice Hotels like Comfort Inn, Quality Inn, and Radisson.
Q: What makes FireLake unique? A: Sustainable wood-grilled cuisine, modern cocktails, and genuine Radisson hospitality in a 300-seat venue.