About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including familiar names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upscale properties, while delivering exceptional value to franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card enhance guest experiences with fast rewards and personalized perks. At Choice Hotels, our managed hotels emphasize premium hospitality, embodying cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity. These principles drive loyalty, growth, and the true hospitality spirit, making Choice Hotels a powerhouse in the industry.

Role Overview

The Housekeeping Supervisor position at our Radisson property in Bloomington, Minnesota, is pivotal in maintaining impeccable standards across guest rooms, public spaces, and laundry operations. In this full-time role, you will lead a dedicated team to ensure every space is spotless, safe, and ready for guests. This leadership position involves inspecting work, training staff, managing schedules, and aligning operations with Radisson's high standards. If you thrive in a dynamic hospitality environment, excel at multitasking, and are passionate about creating memorable guest experiences, this role offers a rewarding path within Choice Hotels.

Day-to-Day Impact

As Housekeeping Supervisor, you'll oversee shift operations, coordinate with front office teams, and implement strategies that support service excellence and financial goals. Your efforts directly contribute to 100% guest satisfaction, embodying genuine hospitality that exceeds expectations.

Key Responsibilities

Housekeeping Supervisors at Choice Hotels manage comprehensive duties to uphold operational excellence:

• Inspect and approve employee work performance in guest rooms, public areas, and laundry to meet hotel procedures and checklists.
• Supervise all housekeeping and laundry staff, including scheduling, payroll, training on Radisson standards, and performance feedback.
• Handle guest complaints related to housekeeping, ensuring swift resolutions and follow-up.
• Manage inventory, purchasing, and distribution of linens, cleaning supplies, and guest amenities.
• Coordinate room status reports, maintenance work orders, lost and found procedures, and compliance with safety protocols, including deep cleans and preventive maintenance.
• Participate in departmental meetings, run housekeeping reports, and walk the property for ongoing inspections.
• Develop employee engagement strategies, provide coaching, and ensure adherence to federal, state, and local laws.

Qualifications & Requirements

To succeed as Housekeeping Supervisor, candidates should possess:

• Proven supervisory experience in housekeeping, laundry, or hospitality operations.
• Strong leadership skills with the ability to train, motivate, and develop teams.
• Knowledge of hotel safety standards, Radisson training requirements, and operational procedures.
• Excellent communication and multitasking abilities, with flexibility for varying shifts.
• Familiarity with inventory management, key control, and guest service protocols.
• Commitment to Choice Hotels' cultural values and a passion for premium hospitality.

Preferred Skills

Prior experience in upscale brands like Radisson, along with proficiency in housekeeping software and reports, is highly valued.

Benefits & Perks

Choice Hotels rewards its team members with competitive compensation and comprehensive benefits:

• Estimated salary range of $55,000 - $85,000 annually, based on experience and market rates.
• Exclusive employee discounts at Choice Hotels brands, including Comfort Inn, Quality Inn, and Radisson properties worldwide.
• Health, dental, vision insurance, and 401(k) with company match.
• Paid vacation, sick leave, and holidays to support work-life balance.
• Access to ongoing training, leadership development, and career advancement opportunities.

Career Growth

At Choice Hotels, your professional journey doesn't end here. Housekeeping Supervisors gain hands-on leadership experience that paves the way for roles like Housekeeping Manager, Operations Manager, or General Manager. Our commitment to internal promotions and tailored training programs ensures you can grow within our global portfolio. Many leaders started in supervisory roles and advanced through dedication to our hospitality spirit.

Why Join Choice Hotels

Choosing Choice Hotels means joining a innovative leader in hospitality with unmatched scale and diversity. Work at prestigious Radisson properties while enjoying the stability of a publicly traded company. Our focus on employee engagement, cultural values, and guest satisfaction creates a supportive environment where bold ideas thrive. Plus, with hotel employee discounts across brands like Comfort Inn and Quality Inn, you'll experience the perks firsthand. Be part of a team inspiring loyalty and growth in Bloomington, Minnesota.

Role FAQs

What is the work schedule like?

This role requires a flexible schedule, including weekends, holidays, and varying shifts to cover hotel operations.

Is prior Radisson experience required?

While preferred, we value transferable hospitality skills and provide comprehensive onboarding.

What benefits include hotel discounts?

Employees receive deep discounts on stays at Choice Hotels brands, including Comfort Inn, Quality Inn, and Radisson.

How does Choice Hotels support career development?

Through Radisson training, leadership programs, and internal mobility across our 7,400+ hotels.

Is this a full-time position?

Yes, full-time with opportunities for overtime and performance bonuses.