About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including familiar names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upscale properties, while delivering exceptional value to franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card enhance guest experiences with fast reward nights and personalized perks. At Choice Hotels, cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity drive success, fostering loyalty, growth, and the true hospitality spirit. Managed hotels like Radisson Blu and Country Inn & Suites exemplify premium service standards.

Role Overview

The Housekeeping Supervisor position at Choice Hotels in Bloomington, Minnesota, is pivotal in maintaining impeccable standards across guest rooms, public spaces, and laundry operations at properties like Radisson and Comfort Inn. This full-time role involves inspecting rooms, supervising staff, ensuring timely task completion, and upholding safety protocols. As a leader, you'll foster a positive work environment, handle guest concerns, and align operations with Radisson's mission, vision, and values.

Key duties include multitasking in housekeeping tasks, running reports, managing inventory, and participating in deep cleans or preventive maintenance. This role demands flexibility, strong team collaboration, and a commitment to delivering 100% guest satisfaction through genuine hospitality that exceeds expectations.

Key Responsibilities

Housekeeping Supervisors at Choice Hotels manage day-to-day operations with precision and efficiency. Responsibilities encompass:

• Inspecting and approving employee work performance in guest rooms and public areas.
• Supervising housekeeping, laundry staff, and outsourced laundry relationships.
• Developing schedules, assigning work, and overseeing payroll items.
• Training teams on Radisson operation standards and safety procedures.
• Handling guest complaints, lost and found items, and maintenance work orders.
• Coordinating room availability with front office and tracking inventory for linens and supplies.
• Participating in departmental meetings, shift checklists, and COVID protocols.
• Walking the hotel for inspections, reporting hazards, and ensuring spotless conditions.

Leadership and Training Focus

Leaders provide ongoing coaching, feedback, and employee engagement strategies to achieve performance goals and support career development within Choice Hotels' dynamic hospitality environment.

Qualifications & Requirements

To excel as a Housekeeping Supervisor, candidates should possess:

• Proven supervisory experience in housekeeping or hospitality.
• Familiarity with hotel operations, Radisson standards, and safety compliance.
• Excellent communication and team leadership skills.
• Ability to work flexible schedules, multitask, and handle guest interactions professionally.
• Knowledge of federal, state, and local laws, plus key control procedures.

No formal education is specified, but a passion for hospitality and prior hotel experience is essential. Choice Hotels values candidates who embody our cultural pillars and demonstrate integrity in every task.

Benefits & Perks

Choice Hotels rewards its team with competitive benefits tailored to hospitality professionals:

• Generous hotel employee discounts at Choice brands like Comfort Inn, Quality Inn, and Radisson worldwide.
• Comprehensive health, dental, and vision insurance options.
• Paid time off, 401(k) matching, and employee assistance programs.
• Access to ongoing training and development through Radisson programs.
• Opportunities for flexible scheduling and shift premiums.

These perks create a supportive environment where employees thrive while enjoying travel privileges across our global portfolio.

Career Growth

Choice Hotels invests in talent, offering clear paths from supervisory roles to management positions in housekeeping, operations, or beyond. With a focus on employee engagement, performance feedback, and training, you'll gain skills transferable across our 22 brands. Many supervisors advance to executive housekeeper or hotel management roles, supported by internal promotions and leadership development programs.

Training and Development

Supervisees complete Radisson training requirements, while leaders participate in advanced hospitality certifications, ensuring continuous growth in a fast-paced industry.

Why Join Choice Hotels

Joining Choice Hotels means becoming part of a challenger brand that's redefining hospitality. Work at premier locations like Bloomington's Radisson properties, surrounded by innovation and a commitment to excellence. Enjoy the stability of a publicly traded company (NYSE: CHH) with the excitement of diverse brands like Comfort Inn and Quality Inn. Our emphasis on cultural values inspires loyalty and the hospitality spirit, making every day rewarding. With employee discounts on stays and perks that extend to family, this is more than a job—it's a career in an industry full of opportunities.

Role FAQs

What is the work schedule like?

Flexible schedules are required, including weekends and holidays, to align with hotel operations.

Is prior supervisory experience necessary?

Yes, experience in housekeeping supervision is highly preferred to ensure effective team leadership.

What brands will I work with?

Primarily Radisson managed properties, with exposure to Choice Hotels' portfolio including Comfort Inn and Quality Inn.

Are there opportunities for advancement?

Absolutely—Choice Hotels prioritizes internal growth and provides training for higher roles.

What benefits include hotel discounts?

Employees receive discounted rates at thousands of Choice Hotels worldwide, perfect for personal and family travel.