About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including beloved names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson RED, Park Plaza, and Country Inn & Suites by Radisson. This extensive network ensures travelers find exceptional accommodations for every occasion, from business trips to family vacations.

At the heart of Choice Hotels' success are its core Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These principles inspire loyalty, drive growth, and embody the true Hospitality Spirit. Employees at managed properties like Radisson Blu and Comfort Inn properties enjoy a dynamic work environment focused on innovation, guest satisfaction, and franchisee success. With the award-winning Choice Privileges loyalty program, the company continues to redefine hospitality excellence.

Role Overview

The Housekeeping Supervisor position at Choice Hotels in Bloomington, Minnesota, is a pivotal leadership role within our managed hotels portfolio, including premium brands like Radisson and Country Inn & Suites by Radisson. In this full-time position, you will oversee the day-to-day operations of housekeeping, public spaces, and laundry areas, ensuring every guest room and common area meets the highest standards of cleanliness and presentation.

As a Housekeeping Supervisor, you will inspect rooms, supervise staff, manage inventories, and contribute to business strategies aligned with Radisson's mission and values. This role demands a proactive leader who can multitask, foster a positive team environment, and deliver the genuine hospitality that defines the Choice Hotels experience. If you thrive in a fast-paced hospitality setting and are passionate about creating spotless spaces that wow guests, this opportunity at our Bloomington property is your next career step.

Key Responsibilities

Housekeeping Supervisors at Choice Hotels play a hands-on role in maintaining operational excellence. Core duties include:

• Inspecting and approving employee work performance to ensure all guest rooms and public areas are spotless and compliant with hotel standards.
• Supervising housekeeping and laundry teams, including scheduling, training on Radisson Operation Standards, and providing ongoing coaching for peak performance.
• Managing guest complaints related to housekeeping, coordinating room availability with front office, and handling lost and found procedures.
• Tracking inventory for linens, cleaning supplies, and guest amenities; overseeing laundry operations and purchasing.
• Participating in deep cleans, preventive maintenance, safety protocols, and COVID measures while running daily reports and shift checklists.

Additional responsibilities encompass key control, maintenance work orders, suspicious activity reporting, and active involvement in departmental meetings to drive service and financial goals.

Qualifications & Requirements

To excel as a Housekeeping Supervisor at Choice Hotels, candidates should possess:

• Proven supervisory experience in housekeeping or a similar hospitality role, ideally with Radisson or Choice Hotels brands like Quality Inn or Comfort Inn.
• Strong leadership skills with the ability to train staff, communicate effectively, and work flexible schedules, including evenings and weekends.
• Familiarity with hotel operations, safety standards, inventory management, and guest service protocols.
• Ability to multitask, inspect rooms meticulously, and implement processes that support employee engagement and 100% guest satisfaction.
• Commitment to Choice Hotels' Cultural Values and a passion for genuine hospitality.

No formal degree is required, but hospitality certifications or equivalent experience are highly valued.

Benefits & Perks

Choice Hotels rewards its team members with a comprehensive benefits package designed to support work-life balance and long-term success:

• Competitive salary estimated at $55,000 - $85,000 annually, based on experience and hospitality sector rates in Minnesota.
• Exclusive hotel employee discounts at Choice properties worldwide, including Comfort Inn, Quality Inn, and Radisson brands – perfect for travel enthusiasts.
• Health, dental, vision insurance, 401(k) with company match, and paid time off.
• Professional development through paid training programs and tuition reimbursement.
• Team perks like employee assistance programs, wellness initiatives, and recognition for outstanding performance.

Career Growth

Choice Hotels is committed to nurturing talent from within. As a Housekeeping Supervisor, you'll gain invaluable leadership experience that paves the way for advancement into roles like Executive Housekeeper, Operations Manager, or General Manager at upscale properties such as Radisson Blu. Our structured training, mentorship programs, and exposure to diverse brands like Park Plaza and Radisson RED provide a clear path for career progression in the dynamic hotel industry.

With a focus on employee engagement and internal promotions, many of our leaders started in supervisory roles, embodying our values of growth and integrity.

Why Join Choice Hotels

Joining Choice Hotels means becoming part of a global hospitality powerhouse that values bold innovation and exceptional service. Work at our Bloomington, Minnesota location, surrounded by vibrant communities and easy access to major attractions. Enjoy the stability of a publicly traded company (NYSE: CHH) while contributing to brands guests love, like Comfort Inn for reliable stays and Radisson for upscale experiences.

Here, you'll collaborate with passionate teams, leverage cutting-edge tools for efficiency, and make a tangible impact on guest loyalty. Choice Hotels offers not just a job, but a career filled with opportunities to travel, learn, and thrive in hospitality.

Role FAQs

What is the work schedule like?

This full-time role requires flexible hours, including days, evenings, weekends, and holidays to align with hotel operations.

Are there opportunities for advancement?

Yes, Choice Hotels prioritizes internal growth, with clear paths to higher management in housekeeping, operations, or across our 22 brands.

What brands will I work with?

Primarily Radisson portfolio at managed hotels, with exposure to Comfort Inn, Quality Inn, and others through company-wide perks.

Do benefits include hotel discounts?

Absolutely – enjoy discounted stays at thousands of Choice Hotels properties worldwide for you and your family.

How does Choice Hotels support safety?

We enforce rigorous safety standards, training, and protocols, including deep cleans and compliance with all regulations.