About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including iconic names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson RED, Park Plaza, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upscale experiences, while delivering exceptional value to franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-branded credit card options enhance guest experiences with fast rewards and personalized perks. At Choice Hotels, our managed properties emphasize genuine hospitality, embodying cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity. These principles drive loyalty, growth, and the hospitality spirit across our global operations. For those passionate about hospitality careers, Choice Hotels provides a dynamic environment in vibrant locations like Salt Lake City, Utah.

Role Overview

The Housekeeping Supervisor position at Choice Hotels in Salt Lake City, Utah, is pivotal in maintaining impeccable standards at our Radisson and other branded properties. This full-time role involves inspecting and assisting with cleaning of all guest rooms, ensuring timely work completion, and fostering a positive team environment. Supervisors oversee operational and safety procedures, approve employee performance, handle guest complaints, and provide leadership training for housekeeping and laundry staff.

Key to success is demonstrating Choice Hotels' cultural values while aligning with Radisson's operational standards. The role demands flexibility, multitasking, and a commitment to 100% guest satisfaction through spotless rooms, well-stocked public areas, and proactive issue resolution. Whether managing schedules, inventory, or deep cleaning protocols, the Housekeeping Supervisor plays a crucial part in delivering the premium Radisson experience.

Key Responsibilities

Housekeeping Supervisors at Choice Hotels shoulder a range of critical duties to uphold excellence:

• Inspect guest rooms, public spaces, and laundry areas for cleanliness and compliance with hotel standards, including Room Attendant checklists and COVID protocols.
• Supervise daily operations, including staffing levels, work assignments, payroll, and employee training on Radisson standards.
• Manage guest requests, complaints, lost and found items, maintenance work orders, and key control procedures.
• Coordinate room status reports with front office, participate in deep cleans, preventive maintenance, and safety inspections.
• Track inventory for linens, cleaning supplies, and amenities; oversee laundry operations and purchasing.
• Run housekeeping reports, conduct walkthroughs, report hazards or suspicious activity, and ensure team adherence to federal, state, and local laws.

Leadership and Team Development

Beyond operations, supervisors develop business strategies aligned with Radisson's mission, provide ongoing coaching, performance feedback, and foster employee engagement to achieve service and financial goals.

Qualifications & Requirements

To excel as a Housekeeping Supervisor at Choice Hotels, candidates should possess:

• Proven supervisory experience in housekeeping, laundry, or hospitality environments.
• Strong knowledge of cleaning protocols, safety standards, and Radisson operational procedures.
• Excellent leadership, communication, and multitasking skills with the ability to work flexible schedules.
• Experience in inventory management, staff training, and guest service resolution.
• Familiarity with hotel systems for reporting, scheduling, and maintenance coordination.

A passion for hospitality, attention to detail, and alignment with Choice Hotels' cultural values are essential. Physical ability to inspect rooms, lift supplies, and walk properties extensively is required.

Benefits & Perks

Choice Hotels rewards its team with comprehensive benefits tailored to hospitality professionals:

• Competitive salary estimated at $55,000 - $85,000 annually, based on experience and market rates in Salt Lake City.
• Generous employee discounts at Choice brands including Comfort Inn, Quality Inn, Radisson, and more worldwide.
• Health, dental, vision insurance, 401(k) with company match, and paid time off.
• Training programs, tuition reimbursement, and wellness initiatives.
• Exclusive perks like Choice Privileges rewards and travel opportunities.

Career Growth

Choice Hotels invests in your future with robust career development. Housekeeping Supervisors gain leadership experience that paves the way for roles in operations management, hotel general management, or corporate positions. Our global portfolio offers relocation opportunities, and internal training ensures continuous skill enhancement. Many leaders started in housekeeping, advancing through mentorship and performance-driven promotions.

Why Join Choice Hotels

Joining Choice Hotels means thriving in a challenger brand that's redefining hospitality. In Salt Lake City, contribute to properties serving business travelers, tourists exploring Utah's mountains, and events at nearby venues. Enjoy a supportive culture emphasizing integrity, curiosity, and bold innovation. With brands like Comfort Inn for reliable stays, Quality Inn for value, and Radisson for upscale service, you'll deliver memorable experiences while building a rewarding career.

Role FAQs

What is the work schedule for Housekeeping Supervisor?

Flexible shifts including evenings, weekends, and holidays to cover hotel operations.

Are there opportunities for advancement?

Yes, with structured training and paths to higher management roles across Choice Hotels brands.

What employee discounts are available?

Deep discounts on stays at Comfort Inn, Quality Inn, Radisson, and 22+ brands globally.

Is prior Radisson experience required?

Preferred but not mandatory; training provided on all standards.

How does Choice Hotels support safety?

Rigorous protocols, ongoing training, and compliance monitoring ensure a safe environment.