Account Manager - Government Business

Location: Mumbai, Maharashtra, India

Department: Your Privacy

About the Role

HP Inc. is seeking a dynamic Account Manager - Government Business in Mumbai, Maharashtra, India, to drive enterprise growth within the public sector. In this pivotal role, you will focus on key government accounts, aligning HP's world-class technology portfolio—including innovative PCs, print solutions, and IT infrastructure—with clients' strategic priorities to fuel long-term revenue expansion and deepen customer loyalty. As a trusted advisor, you will craft and execute comprehensive account plans, leveraging data-driven insights and HP's customer-centric culture to build robust sales pipelines and deliver transformative solutions that empower government digital transformation. Your responsibilities will span understanding complex government challenges, collaborating across HP's global teams in marketing, product management, and technical support, and acting as the customer's advocate to influence product enhancements. Staying ahead of industry trends and the competitive landscape, you will provide expert guidance on HP innovations, mentor junior team members, and ensure unified customer success. This role demands a strategic mindset to develop compelling business cases for HP investments while navigating government procurement processes with finesse. Join HP's legendary culture of collaboration and innovation, where you'll connect with a global network of professionals across 170+ countries. Impact large-scale projects, lead cross-functional teams, and contribute to solutions that reshape how governments work. With 10+ years of experience in account management and a passion for technology-driven results, you'll thrive in this flexible, full-time position, advancing your career in a company that values every voice and fosters inclusive growth.

Key Responsibilities

• Understand government client industry to align HP's innovative technology capabilities with their business and IT priorities
• Build and execute account business plans to grow HP's market share in government accounts through transactional and strategic initiatives
• Act as the voice of the government customer within HP, driving product improvements based on feedback
• Strengthen relationships with government clients as a trusted advisor for business and IT concerns
• Collaborate with HP internal teams including marketing, product management, and technical support for unified customer success
• Develop business cases to justify HP proposals and investments for government projects
• Build and maintain sales pipeline by identifying, nurturing, and closing new HP solution opportunities
• Utilize data analytics to identify trends and opportunities in government customer relationships
• Stay updated on government industry trends, competitive landscape, and HP innovations to provide informed guidance
• Mentor junior account managers, sharing best practices in government sales

Required Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
• 10+ years of work experience in customer relationship management, account management, or related field
• Proven track record in managing enterprise government accounts
• Demonstrated competence in B2B sales within the technology sector
• Experience in government procurement processes and compliance in India
• Strong understanding of IT solutions and hardware technologies
• Experience developing and executing strategic account plans
• Ability to mentor junior team members

Preferred Qualifications

• Experience selling HP technology solutions to government clients
• Knowledge of Salesforce CRM and sales analytics tools
• Certifications in sales management or government contracting
• Background in public sector IT transformation projects
• Familiarity with Indian government tenders and e-procurement systems

Required Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Salesforce
• Sales Management
• Sales Strategy
• Sales Prospecting
• Upselling
• Value Propositions
• Government Procurement Knowledge
• Effective Communication
• Results Orientation
• Customer Centricity
• Digital Fluency
• Learning Agility

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health insurance and wellness programs
• Flexible workstyle with hybrid options
• Professional development and innovation training opportunities
• Global career mobility within HP's 170+ country network
• Employee stock purchase plan and retirement benefits
• Generous paid time off and parental leave
• Access to HP's cutting-edge technology and tools
• Inclusive culture with diversity and belonging initiatives

HP Inc. is an equal opportunity employer.