Applied Programming Specialist

Location: Sofia, Sofia, Bulgaria

Department: Your Privacy

About the Role

HP Inc.'s MPS Solution Center, part of the Global Services and Solutions organization, is seeking an Applied Programming Specialist to lead pre-sales support for Managed Print Services (MPS) opportunities with global scope. In this customer-centric role based in Sofia, Bulgaria, you will drive complex print services deals by assembling cross-functional teams, interfacing with Sales, Pursuit, Delivery, and other functions, and ensuring seamless bid execution and compliance. Harnessing HP's innovative technology portfolio, you will assess customer printing environments, articulate compelling value propositions, and identify upsell opportunities to expand service scope and foster long-term loyalty. As a trusted advisor, you will architect competitive end-to-end solutions tailored to evolving business and technical requirements, integrating HP components with third-party offerings while validating delivery needs and negotiating offers. Your responsibilities include comprehensive documentation of deals, costing, pricing, risk plans, proposals, presentations, and contracts, all while coordinating internal HP functions to meet aggressive turnaround times and win rates. Acting as a bridge between customer executives and HP teams, you will employ consultative selling techniques to advance opportunities and secure deal closures, contributing to HP's legacy of innovation in reshaping how the world prints and manages documents. This role demands achieving team Total Contract Value and margin targets, delivering exceptional customer satisfaction, and meeting personal goals within HP's collaborative culture. With a flexible workstyle, you will thrive in a diverse, inclusive environment where every voice matters, supported by HP's global network of professionals. Join HP Inc. to innovate in print services technology, build lasting customer relationships, and advance your career in a company operating across 170 countries, where technology drives progress and customer success is paramount.

Key Responsibilities

• Support large and complex Managed Print Services (MPS) opportunities with cross-market and worldwide scope as part of the MPS Solution Center
• Assemble and utilize deal team resources, interfacing between Sales, Pursuit, Delivery, and Functions
• Create awareness of MPS offerings and assess customer business and technical needs related to printing environments
• Articulate value propositions, identify upsell opportunities, and expand service scope
• Develop and architect end-to-end services and solutions using HP portfolio and third-party components
• Document deal assumptions, costing, pricing, risk plans, proposals, customer presentations, and contractual documents
• Coordinate cross-HP functions to ensure execution within targeted accounts and meet sales turnaround times
• Advance opportunities using consultative selling techniques, build customer loyalty, and drive deal closing with executive management
• Achieve team Total Contract Value and margin targets, ensure customer satisfaction, and meet personal goals
• Maintain compliant documentation and work according to organizational standards

Required Qualifications

• High-school education or equivalent
• Experience in service sales for business environments
• Fluent in English (spoken and written)
• Fluent in at least one of: French, Arabic, Russian, Ukrainian, Serbian, Portuguese, Hindi, or Chinese
• Demonstrated ability to support complex sales opportunities with cross-functional teams
• Understanding of Managed Print Services (MPS) or printing environments
• Proficiency in documenting deals, proposals, and contractual documents

Preferred Qualifications

• Experience working in other HP group companies
• Background in pre-sales support for global services
• Knowledge of HP portfolio components and third-party integrations
• Proven track record in consultative selling techniques
• Familiarity with bid execution processes and compliance standards

Required Skills

• Consultative selling and customer relationship management
• Solution architecture for end-to-end print services
• Cross-functional coordination and team leadership
• Bid management and proposal development
• Risk assessment and mitigation planning
• Pricing and costing analysis for competitive offers
• Technical knowledge of Managed Print Services (MPS)
• HP product portfolio familiarity
• Third-party vendor integration
• Executive communication and presentation skills
• Multilingual proficiency (English plus additional languages)
• Project management and process compliance
• Analytical thinking for business needs assessment
• Adaptability to evolving customer requirements
• Customer-centric problem-solving
• Documentation and contractual expertise

Benefits

• Competitive salary and performance-based incentives aligned with HP's innovation-driven culture
• Comprehensive health, dental, and vision insurance with global coverage options
• Flexible workstyle (Flex) supporting work-life balance in a hybrid environment
• Professional development programs fostering career mobility across HP's 170+ countries
• Retirement savings plans with company matching contributions
• Employee stock purchase plan and financial wellness resources
• Generous paid time off, parental leave, and family support benefits
• Access to HP University for cutting-edge technology training and certifications
• Inclusive culture with employee resource groups promoting diversity and belonging

HP Inc. is an equal opportunity employer.