E-commerce Leader

Location: Barueri, São Paulo, Brazil

Department: Your Privacy

About the Role

HP Inc. is seeking a dynamic E-commerce Leader to join our team in Barueri, São Paulo, Brazil. In this pivotal role, you will drive e-commerce growth by fostering strategic partnerships with key commercial clients, acting as the primary point of contact to build trust and deliver exceptional value through HP's innovative technology solutions. You will coordinate account plans emphasizing product sales in computers, printers, servers, and storage, while analyzing performance metrics to propel business expansion in a customer-centric environment. As part of HP's legendary culture, you will collaborate across global teams to innovate and reshape how businesses engage with technology via e-commerce channels. Key responsibilities include achieving sales quotas, nurturing relationships with IT specialist buyers, and supporting negotiations for solution sales. You will provide critical customer feedback to enhance HP's offerings, organize workshops and webinars to showcase our cutting-edge products, and refine strategies based on win/loss insights. Working in a flexible 'Flex' workstyle, you will partner with internal departments and external allies to ensure seamless e-commerce experiences, leveraging tools like Salesforce to monitor trends and drive upselling opportunities. The ideal candidate brings 2-4 years of experience in account management or telesales within technology sectors, a degree in Sales, Marketing, or Business Administration, and a passion for HP's mission of innovation. With preferred certifications like CTSP, you will impact your immediate team by providing data-driven analysis in a routine yet high-growth setting. Join HP, a leader operating in over 170 countries, where every voice matters, collaboration fuels success, and your career can span limitless possibilities in technology and e-commerce leadership.

Key Responsibilities

• Foster strategic partnerships with key commercial clients in e-commerce, serving as the primary point of contact to build lasting trust
• Coordinate account plans focused on product sales, customer satisfaction, and e-commerce growth
• Build professional relationships with IT specialist buyers and e-commerce decision-makers
• Achieve and manage sales quotas aligned with regional e-commerce guidelines
• Participate in client meetings, support contract negotiations, and collaborate on solution sales
• Provide customer feedback to internal teams for enhancing HP products and e-commerce services
• Analyze win/loss rates, account performance metrics, and refine e-commerce sales strategies
• Collaborate with internal departments and external partners to ensure seamless customer experiences
• Assist in organizing client workshops, training sessions, or webinars on HP's innovative technology offerings
• Monitor e-commerce trends and drive business development through upselling and prospecting

Required Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
• Typically 2-4 years of work experience in account management, telesales, or product specialty (computers, printers, servers, storage)
• Demonstrated competence in sales processes and customer relationship management
• Experience in B2B sales environments, preferably in technology or IT sectors
• Ability to analyze sales performance metrics and win/loss rates
• Proficiency in Salesforce or similar CRM tools
• Strong understanding of e-commerce strategies and digital sales channels

Preferred Qualifications

• Certified Technology Sales Professional (CTSP)
• Advanced degree with relevant sales experience
• Experience in HP product lines such as computers, printers, or servers
• Proven track record in achieving sales quotas in competitive markets
• Fluency in Portuguese and English for Brazil-based operations

Required Skills

• Business Development
• Business To Business (B2B)
• Customer Relationship Management (CRM)
• Salesforce proficiency
• E-commerce sales strategies
• Product Knowledge (computers, printers, servers, storage)
• Sales Prospecting and Cold Calling
• Upselling and Selling Techniques
• Sales Territory Management
• Inside and Outside Sales
• Effective Communication
• Results Orientation
• Customer Centricity
• Digital Fluency
• Learning Agility
• Conflict Resolution
• Sales Process and Management
• Marketing and Merchandising

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Flexible workstyle with hybrid options in Barueri, São Paulo
• Professional development programs and innovation training
• Global career mobility across HP's 170+ countries
• Employee stock purchase plan and financial wellness benefits
• Generous paid time off and parental leave
• Access to HP's collaborative culture and technology resources

HP Inc. is an equal opportunity employer.