Employee Listening Program Manager

Location: Spring, Texas, United States of America

Department: Your Privacy

About the Role

At HP Inc., the Employee Listening Program Manager plays a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that drive high-performing organizational improvement and innovation. Partnering with the Senior Director of People Insights, Director of Employee Listening, and cross-functional teams, this role oversees high-visibility global listening programs—including annual and pulse surveys and qualitative research—while serving as a subject matter expert in survey science, research design, advanced analytics, and listening technology. In HP’s dynamic, technology-driven environment, you will shape employee listening strategies that align with our customer-centric culture, enabling data-informed decisions that empower teams to create groundbreaking tools and solutions reshaping how the world works. Key responsibilities include developing an agile employee listening strategy, managing enterprise-wide surveys, architecting frameworks with Talent, Technology, and Legal/Privacy stakeholders, and staying ahead of industry trends to evolve HP’s programs. You will design and analyze surveys using platforms like Glint and Qualtrics, scale qualitative research such as focus groups and interviews, and translate complex feedback into dashboards, reports, and recommendations that influence business leaders. By building a world-class listening team and integrating insights across the People Organization, you will foster collaboration and innovation, ensuring every voice at HP contributes to our global success. HP’s legendary culture values diverse perspectives, professional growth, and a seat at the table for all. With operations in over 170 countries, this role offers opportunities to advance your career while handling confidential data with sound judgment and deep privacy expertise. If you thrive in ambiguity, possess strong technical skills in psychometrics, analytics tools like PowerBI and Python, and a passion for user-centric insights, join HP to drive meaningful change in a company where innovation and employee feedback fuel future technologies.

Key Responsibilities

• Develop and execute a scalable, agile employee listening strategy aligned with HP’s talent and business objectives, fostering innovation and a customer-centric culture
• Manage enterprise-wide listening programs, including census, pulse, and lifecycle surveys for HP’s global workforce
• Architect frameworks for employee listening in partnership with Talent, Technology, Legal/Privacy, and other stakeholders at HP Inc.
• Stay current with industry trends, consortia, vendor offerings, and best practices to evolve HP’s listening strategy
• Design, implement, and analyze surveys and other feedback mechanisms using platforms like Glint and Qualtrics
• Scale qualitative research approaches such as focus groups and interviews, partnering on sentiment projects
• Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for HP stakeholders
• Translate insights into actionable recommendations, partnering with business leaders to drive organizational change and measure impact
• Coordinate with People Organization and cross-functional teams to define sentiment objectives and synthesize holistic insights
• Support advanced analytics projects leveraging tools like PowerBI, Databricks, and Python
• Build a world-class employee listening team to support HP’s commitment to innovation and employee voice

Required Qualifications

• 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening-related project management
• Proven track record in designing, implementing, and managing large-scale employee listening programs in complex, matrixed organizations
• Master’s degree in Industrial/Organizational Psychology or a related field
• Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation
• Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (PowerBI, Databricks, Python)
• Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization
• Exceptional communication skills across technical and non-technical teams and all levels of seniority

Preferred Qualifications

• PhD in Industrial/Organizational Psychology or related field
• Experience using Natural Language Processing for qualitative survey analysis
• Demonstrated success in stakeholder management, executive influence, and partnership
• Experience designing culturally sensitive listening strategies for global, diverse populations
• Experience with SPSS, R, or similar statistical tools

Required Skills

• Survey science and research design
• Psychometrics and construct/content validation
• Glint and Qualtrics proficiency
• PowerBI and Databricks
• Python for analytics
• Qualitative research methodologies
• Natural Language Processing (preferred)
• Stakeholder management and executive influence
• Business acumen and consulting skills
• Exceptional communication across teams
• Project management in matrixed environments
• Data privacy and confidentiality handling
• Cultural sensitivity for global strategies
• Adaptability in ambiguous settings
• Advanced analytics (SPSS, R)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, and additional flexible paid vacation and sick leave

HP Inc. is an equal opportunity employer.