Enterprise Account Manager

Location: Mumbai, Maharashtra, India

Department: Your Privacy

About the Role

At HP Inc., the Enterprise Account Manager role in Mumbai, Maharashtra, India, is pivotal in driving customer success through innovative technology solutions. This position owns account planning for large commercial accounts, building enduring relationships while implementing margin recovery strategies. As the primary interface for international accounts, you will achieve quotas, manage pipelines, and leverage HP's world-class portfolio of PCs, printers, servers, and storage to deliver value. Embrace a customer-centric culture where collaboration and innovation propel profitable growth, aligning customer needs with HP's cutting-edge capabilities in a flexible workstyle environment. Key responsibilities include applying advanced consultative-selling techniques to uncover opportunities, coordinating with internal teams to match requirements with optimal supply chains, and developing strategic business plans. You will foster customer loyalty by deeply understanding their unique challenges, managing upsell and cross-sell initiatives, and navigating complex stakeholder landscapes. With a focus on pipeline tools, forecasting, and reporting, you ensure seamless execution while mentoring junior team members, contributing to HP's legacy of technological leadership. HP seeks seasoned professionals with a Graduate Degree in Sales, Marketing, or Business Administration and 10+ years in account management, preferably with HP-like technology products. Join a global innovator operating in 170+ countries, where every voice matters, and diverse perspectives fuel breakthroughs. Thrive in a supportive culture that offers career mobility, professional growth, and tools to reshape the future of work.

Key Responsibilities

• Own and coordinate account plans for large commercial accounts, focusing on value/volume portfolio management
• Apply consultative-selling techniques to identify and advance opportunities for profitable revenue growth
• Engage customers and internal teams to align requirements with HP's capabilities and select optimal supply chains
• Develop future business plans with management and independently execute strategies
• Build and maintain strong customer relationships to ensure high loyalty and deep understanding of business needs
• Manage account planning through reviews, identifying upselling and cross-selling opportunities
• Coordinate account forecasts, planning, reporting, and protect/grow HP's business
• Update and manage opportunities in pipeline tools, implementing best practices
• Achieve quarterly, half-yearly, and annual quotas and margins
• Navigate complex stakeholder landscapes for seamless account strategy execution
• Provide mentorship and guidance to junior account managers

Required Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
• 10+ years of work experience in account management, telesales, or product specialty (computers, printers, servers, storage)
• Proven track record of achieving and managing sales quotas and margins
• Demonstrated competence in consultative selling techniques
• Experience in account planning and pipeline management
• Strong understanding of supply chain alignment with customer requirements
• Ability to navigate complex internal and external stakeholder landscapes
• Experience mentoring junior account managers

Preferred Qualifications

• Experience selling HP technology solutions (PCs, printers, servers, storage)
• Background in B2B sales within the technology or hardware industry
• Knowledge of international account management
• Prior work in high-volume or value-based portfolio management
• Familiarity with HP's innovation-driven product portfolio

Required Skills

• Account Management
• Consultative Selling
• Pipeline Management
• Quota Achievement
• Customer Relationship Building
• Business Development
• B2B Sales
• Upselling and Cross-Selling
• Stakeholder Management
• Supply Chain Knowledge
• Strategic Planning
• Mentoring and Leadership
• HP Product Expertise (PCs, printers, servers, storage)
• Forecasting and Reporting
• Value-Based Selling
• Negotiation
• CRM Tools Proficiency
• Analytical Thinking

Benefits

• Competitive base salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Flexible workstyle (Flex) supporting work-life balance
• Professional development programs and career mobility opportunities
• Global innovation network and collaboration tools
• Employee stock purchase plan
• Generous paid time off and parental leave
• Access to HP's cutting-edge technology and learning resources

HP Inc. is an equal opportunity employer.