Enterprise Account Manager

Location: Perth, Western Australia, Australia

Department: Your Privacy

About the Role

HP Inc. is seeking a dynamic Enterprise Account Manager to join our team in Perth, Western Australia, Australia, in a teleworker capacity. This pivotal role drives revenue growth by creating and executing strategic account plans for key enterprise clients, aligning their objectives with HP's world-class PC, Print, and innovative technology solutions. You will build enduring relationships, anticipate evolving client needs in the fast-paced tech landscape, and collaborate with internal teams and partners to deliver seamless, value-driven outcomes that position HP as the trusted partner in digital transformation. Key to success in this role is your ability to identify growth opportunities within HP's expansive portfolio, lead high-stakes contract renewals and negotiations, and mitigate risks proactively. Leveraging data analytics, you will track performance metrics and provide actionable insights that foster continuous improvement and mutual success. Staying ahead of industry trends and competitive dynamics, you will offer strategic recommendations that empower clients to innovate and thrive in a technology-driven world. At HP Australia, we champion a customer-centric culture fueled by innovation and collaboration. With 7-10 years of experience in account management, a relevant degree, and a passion for technology sales, you will mentor junior team members while enjoying our flexible work environment, wellness programs, and recognition as a Great Place to Work 2024. Join HP to reshape the future of enterprise technology and advance your career in a global leader committed to sustainability, diversity, and professional growth.

Key Responsibilities

• Develop and execute comprehensive strategic account plans aligning client goals with HP's innovative technology offerings
• Build and maintain strong professional relationships with enterprise clients to understand their business challenges
• Utilize margin management techniques and partner collaborations to improve win rates and solution delivery
• Anticipate client needs and facilitate cutting-edge solution development with internal and external stakeholders
• Identify and pursue joint growth opportunities leveraging HP's PC, Print, and technology portfolio
• Proactively address risks to client relationships and implement mitigation strategies
• Lead contract renewal negotiations, pricing discussions, and secure favorable extensions
• Analyze account performance data, track KPIs, and deliver data-driven insights for client success
• Stay abreast of industry trends, market shifts, and competitive landscape to provide strategic recommendations
• Mentor and guide junior account managers in their professional development

Required Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
• 7-10 years of work experience in customer relationship management, account management, or related field
• Demonstrated competence in strategic account planning and execution
• Proven track record of achieving revenue quotas in enterprise sales
• Experience in contract negotiations, renewals, and pricing discussions
• Strong analytical skills for performance data analysis and KPI tracking
• Ability to anticipate client needs and mitigate risks
• Experience mentoring junior account managers

Preferred Qualifications

• Experience in technology or hardware sales, particularly PC and Print solutions
• Knowledge of HP's product portfolio and enterprise offerings
• Background in B2B sales within the Australian market
• Familiarity with margin management and partner ecosystems
• Understanding of industry trends in IT hardware and printing solutions

Required Skills

• Strategic account planning
• Relationship building
• Revenue quota achievement
• Contract negotiation
• Risk management
• Data analysis and KPI tracking
• Industry trend awareness
• Mentoring and leadership
• Margin management
• Partner collaboration
• Solution selling
• B2B enterprise sales
• Customer-centric problem solving
• HP technology portfolio knowledge
• Business development
• Cross-functional collaboration
• Innovation advocacy
• Market analysis

Benefits

• Australian Market Leader across PC & Print with a wide product portfolio
• Recognised globally as an Employer of Choice and Great Place to Work 2024
• Diverse and inclusive culture with multiple Business Impact Groups
• Gold Level Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program and Wellness Programs
• Flexible teleworker environment with supportive team culture
• One of the world’s most sustainable companies
• Encouragement for Aboriginal and Torres Strait Islander career development

HP Inc. is an equal opportunity employer.