Enterprise Account Manager

Location: Rhodes, New South Wales, Australia

Department: Your Privacy

About the Role

HP Inc. is seeking a dynamic Enterprise Account Manager to join our team in Rhodes, New South Wales, Australia. In this pivotal role, you will drive revenue growth by creating and executing strategic account plans for key enterprise clients, aligning their objectives with HP's world-class PC, Print, and technology solutions. You will build enduring relationships, anticipate evolving client needs in a rapidly innovating tech landscape, and collaborate with cross-functional teams to deliver seamless, customer-centric value. At HP, our legendary culture fosters innovation and collaboration, empowering you to reshape how enterprises leverage technology for future success. Key to success will be your ability to identify growth opportunities, manage risks, and lead high-stakes contract renewals and negotiations while optimizing margins through strategic partnerships. You will leverage data analytics to provide actionable insights, track performance metrics, and stay ahead of industry trends, ensuring clients maximize the potential of HP's sustainable and cutting-edge portfolio. This role demands a proactive leader who thrives in a flexible workstyle environment, mentoring junior team members and contributing to our inclusive, supportive culture recognized as a Great Place to Work 2024. Join HP Australia, a market leader committed to diversity, wellness, and professional growth through programs like our Market Leading Mentoring initiative and Gold Level Mental Health accreditation. With operations in over 170 countries, HP offers unparalleled opportunities for career mobility and innovation-driven impact. If you have 7-10 years in account management and a passion for technology solutions, apply now to help enterprises thrive with HP's transformative technologies.

Key Responsibilities

• Develop and execute comprehensive strategic account plans aligning client goals with HP's innovative technology offerings
• Build and maintain strong professional relationships with enterprise clients to understand their business challenges
• Utilize margin management techniques and partner collaborations to improve win rates and solution delivery
• Anticipate client needs and facilitate cutting-edge solution development with internal and external stakeholders
• Identify and pursue joint growth opportunities leveraging HP's PC, Print, and technology portfolio
• Proactively manage risks to client relationships and implement mitigation strategies
• Lead contract renewal negotiations, pricing discussions, and secure favorable extensions
• Analyze account performance data, track KPIs, and deliver data-driven insights for client success
• Stay abreast of industry trends, market shifts, and competitive landscape to provide strategic recommendations
• Mentor and guide junior account managers in their professional development at HP

Required Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline
• 7-10 years of work experience in customer relationship management, account management, or related field
• Demonstrated competence in achieving revenue quotas and managing enterprise accounts
• Proven track record in contract negotiations and renewals
• Experience in analyzing account performance data and KPIs
• Strong understanding of margin management and partner engagement techniques
• Ability to anticipate client needs and drive solution development
• Experience mentoring junior account managers

Preferred Qualifications

• Experience in technology sales, particularly PC and Print solutions
• Knowledge of HP's product portfolio and enterprise offerings
• Background in B2B sales within the Australian market
• Familiarity with industry trends in hardware, printing, and digital transformation
• Previous roles as Enterprise Account Manager or Strategic Account Manager

Required Skills

• Account Management
• Strategic Planning
• Relationship Building
• Revenue Quota Achievement
• Contract Negotiation
• Risk Management
• Data Analysis
• KPI Tracking
• Margin Management
• Partner Collaboration
• Solution Selling
• Industry Trend Analysis
• Business Development
• B2B Sales
• Mentoring
• Customer-Centric Problem Solving
• HP Technology Knowledge
• Innovation Advocacy

Benefits

• Australian Market Leader across PC & Print with a wide product portfolio
• Recognised globally as an Employer of Choice and Great Place to Work 2024
• Diverse and inclusive culture with multiple Business Impact Groups
• Gold Level Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program and career development opportunities
• One of the world’s most sustainable companies with comprehensive Wellness Programs
• Flexible work environment (Flex workstyle) and supportive team culture
• Encouragement for Aboriginal and Torres Strait Islander people to join HP

HP Inc. is an equal opportunity employer.