HR Global Services Advisor

Location: Makati City, National Capital Region (Manila), Philippines

Department: Your Privacy

About the Role

At HP Inc., the HR Global Services Advisor plays a pivotal role in delivering innovative, technology-driven HR solutions that empower our employees to innovate and excel in a customer-centric world. Based in Makati City, National Capital Region (Manila), Philippines, this position supports seamless HR operations across the employee lifecycle, from onboarding to offboarding, while leveraging cutting-edge HR platforms to enhance the employee experience. You will process critical HR transactions, maintain accurate employee records, ensure compliance with global and local standards, and collaborate on process improvements that drive efficiency and innovation within HP's dynamic technology ecosystem. Key to success in this role is your ability to act as an HR consultant, providing expert guidance to departments, delivering training on best practices, and educating stakeholders on self-service tools. You will respond promptly to employee inquiries with Philippines-specific knowledge, update our knowledge database, and represent HR Global Services in projects like acquisitions. By upholding HP's internal control standards and supporting audits, you contribute to a trusted foundation that allows our teams to focus on groundbreaking technologies and customer solutions. Joining HP means thriving in a legendary culture of collaboration, innovation, and inclusion, where every voice matters. With operations in over 170 countries, you'll have opportunities for global impact, professional growth, and career mobility. If you are passionate about HR excellence in a tech-forward environment, bring your 2-4 years of experience and expertise to HP, where we reshape the future together. #LI-POST

Key Responsibilities

• Provides support and processes HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding, data changes, disability claims, leave of absence, compensation, benefits, and termination
• Initiates, reviews, and approves daily HR system transactions ensuring compliance with HP policies and procedures
• Oversees employee records, ensures accuracy and up-to-date information, and supports audits, government surveys, and reporting
• Serves as a consultant to departments outside shared services to streamline HR processes, improve procedures, and provide training on best practices
• Maintains HP’s internal HR control standards, including timely implementation of internal audit points and external regulator issues
• Collaborates with shared services managers to improve processes and systems for a positive employee lifecycle experience
• Educates HR generalists, people managers, and employees on practices and tools to enable self-service via HR systems and platforms
• Provides orientation to new hires and delivers training for new processes, programs, and platform rollouts
• Ensures exceptional service by promptly responding to employee questions via HR platform with country-specific knowledge and updates knowledge database
• Supports HR projects including acquisition deals, representing HR Global Services as needed

Required Qualifications

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline
• Typically 2-4 years of work experience in customer service, HR shared services, or a related field
• Demonstrated competence in HR processes including onboarding, data management, and compliance
• Experience with HR systems and transaction processing
• Ability to manage employee records and support audits/reporting
• Strong understanding of HR policies, procedures, and control standards
• Proficiency in delivering HR training and orientation
• Experience supporting HR projects and process improvements

Preferred Qualifications

• Society for Human Resource Management-Certified Professional (SHRM-CP)
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SHPR)
• Advanced degree in HR or related field with relevant experience
• Experience in a global technology company environment
• Knowledge of Philippines-specific HR regulations and compliance
• Prior work in HR shared services or global HR operations

Required Skills

• HR process management and transaction processing
• Employee data accuracy and record management
• Compliance with HR policies and regulatory standards
• HR systems proficiency (e.g., Workday or similar)
• Process improvement and consulting skills
• Training delivery and orientation facilitation
• Customer service and employee experience focus
• Knowledge database management and content updates
• Project support in acquisitions and rollouts
• Analytical skills for audits and reporting
• Collaboration and stakeholder management
• Communication (written and verbal)
• Problem-solving and issue resolution
• Time management in fast-paced environment
• Cultural sensitivity for global operations
• Technology adoption and digital tool savvy
• Innovation mindset for HR service enhancements

Benefits

• Competitive base salary and performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with company matching contributions
• Flexible work arrangements including hybrid Flex workstyle
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Generous paid time off, parental leave, and wellness programs
• Access to HP innovation labs, technology perks, and global career mobility
• Inclusive culture with diversity, equity, and inclusion initiatives

HP Inc. is an equal opportunity employer.