Inside Public Sector Manager for ISR and IAE

Location: Mississauga, Ontario, Canada

Department: Your Privacy

About the Role

HP Inc., the world’s leading technology company, is seeking an Inside Public Sector Manager for ISR and IAE to lead our high-performing inside sales teams in Mississauga, Ontario. In this pivotal role, you will drive revenue growth in the public sector by guiding Inside Sales Representatives (ISR) and Inside Account Executives (IAE), optimizing sales effectiveness, and forging strong customer relationships in close partnership with Account Executive (AE) teams. Leveraging HP’s innovative remote sales capabilities, you will champion a customer-centric approach, utilizing AI-driven insights and cutting-edge tools to identify opportunities, build robust pipelines, and exceed transactional business targets in Print, Personal Systems, and Solutions. Key to success will be your ability to collaborate with AE Sales Managers on strategic planning, including RAD/whitespace analysis and SAR business plans, while recruiting, coaching, and developing talent to free AE capacity for high-value activities. You will orchestrate seamless coordination with customer support and channel partners, ensuring compliance and ethical standards in all interactions. At HP, innovation thrives through our legendary culture of collaboration, where every voice matters, and you’ll harness emerging technologies like AI to personalize customer engagements and drive smarter decisions. Join HP Inc., ranked on the Fortune 500, to create meaningful impact for governments and society across 170+ countries. With a flexible workstyle, competitive OTE of $145,000-$197,850 (60/40 salary/incentive), comprehensive benefits, and endless opportunities for career growth, this role offers a platform to lead in a dynamic, inclusive environment that values diversity, technology adoption, and bold problem-solving. If you’re passionate about technology that reshapes the future, apply to shape public sector success at HP.

Key Responsibilities

• Lead ISR and IAE teams to drive revenue growth, optimize sales effectiveness, and strengthen public sector customer relationships in alignment with AE teams
• Partner with AE Sales Managers to define sales strategies, utilizing RAD/whitespace analysis to assess opportunities
• Define ISR engagement models and support AE in developing business plans (SAR) to grow Print, PS, and Solutions in transactional spaces
• Build, monitor, and orchestrate sales pipelines to meet and exceed transactional business goals
• Proactively drive account prospecting, lead generation, and track KPIs for team success
• Recruit, onboard, train, and coach ISRs to foster talent development and increase productivity
• Collaborate with AE teams, customer support, and channel partners for seamless customer experiences
• Generate sales reports, presentations, and leverage CRM systems for enhanced productivity
• Ensure team adherence to legal, ethical standards, pricing, contracts, and customer interactions
• Champion adoption of AI and emerging technologies to boost sales performance and customer engagement

Required Qualifications

• 10+ years of job-related experience in sales or 8-10 years of management experience in sales
• Proven track record in sales management, preferably in inside sales or telesales environments
• Experience leading and developing high-performing sales teams
• Familiarity with sales planning, pipeline management, and CRM systems
• Bachelor’s degree in Business, Marketing, or a related field
• Demonstrated success in driving revenue growth in public sector sales
• Experience in public sector account management and compliance

Preferred Qualifications

• Experience in technology sales, particularly printing, personal systems, or solutions
• Prior leadership in remote or inside sales teams at a Fortune 500 company
• Knowledge of Canadian public sector regulations and procurement processes
• Track record of exceeding sales targets in transactional business
• Certification in sales management or CRM tools

Required Skills

• Sales planning and strategy development
• Analytical and critical thinking for market trends
• Pipeline management and KPI tracking
• Leadership in complex, remote sales environments
• CRM proficiency (e.g., Salesforce) and sales technology tools
• Team coaching, motivation, and performance evaluation
• Collaboration and communication with cross-functional teams
• Problem-solving in public sector sales complexities
• Organization and time management for prioritization
• Influence with channel partners and stakeholders
• Adoption of AI and new technologies for sales enhancement
• Customer-centric relationship building
• Compliance knowledge in pricing, contracts, and ethics
• Data-driven forecasting and whitespace analysis
• Public sector sales expertise

Benefits

• Competitive on-target earnings (OTE) of $145,000 to $197,850 annually with 60%/40% salary/incentive mix
• Comprehensive group benefits including medical, dental, life insurance, and disability coverage
• 15 paid vacation days per year, prorated based on start date
• Opportunity to join a Fortune 500 company fostering innovation and career mobility
• Access to HP's global network for professional development and collaboration
• Inclusive culture with equal opportunity employment and accommodations for special needs
• Participation in cutting-edge technology projects impacting governments and society
• Employee referral programs and tools for career advancement across 170+ countries

HP Inc. is an equal opportunity employer.