Inside Sales Manager

Location: Mississauga, Ontario, Canada

Department: Your Privacy

About the Role

At HP Inc., the Inside Sales Manager in Mississauga, Ontario, Canada, leads a dynamic team of Inside Sales Representatives (ISRs) and Technical Consultants, driving revenue growth through innovative sales strategies and HP’s cutting-edge technology portfolio. This role partners closely with Account Executives (AEs) to optimize sales effectiveness, leveraging remote sales capabilities, AI-driven insights, and tools like RAD/whitespace analysis to identify opportunities in Print, Personal Systems, and Solutions. As a key leader in our customer-centric culture, you will define engagement models, build robust pipelines, and foster seamless collaboration across POD teams, channel partners, and support functions to exceed transactional targets and deliver exceptional customer experiences. Key to success is your ability to coach and develop high-performing teams, recruiting top talent, sponsoring skill-building in emerging technologies, and ensuring compliance with ethical standards. You will generate insightful reports for senior leadership, harnessing CRM systems and HP’s innovative sales technologies to streamline operations and personalize customer interactions. Embracing HP’s commitment to innovation, you will champion AI and digital solutions to enhance productivity, adapt to market dynamics, and drive smarter decisions in a fast-evolving tech landscape. Join HP Inc., the world’s largest technology company, where you’ll create meaningful impact for over 1 billion customers across 170+ countries. Our legendary culture of collaboration, diversity, and innovation empowers you to advance your career while reshaping how businesses leverage technology. If you have 10+ years in sales or 8-10 years in management, a passion for technology, and a track record of leading teams to excellence, apply now to be part of our mission to invent solutions that drive business value and improve lives.

Key Responsibilities

• Lead the Inside Sales Representative (ISR) team to drive revenue growth, optimize sales effectiveness, and strengthen customer relationships in alignment with Account Executive (AE) teams
• Partner with AE Sales Managers to define sales strategies, utilizing tools like RAD/whitespace analysis to assess customer opportunities
• Define ISR engagement models with POD account teams to grow Print, Personal Systems, and Solutions in transactional spaces, supporting AE business plans (SAR)
• Build, monitor, and orchestrate sales pipelines to meet transactional goals, proactively driving prospecting and lead generation while tracking KPIs
• Foster team collaboration by supporting AEs in expertise areas, coordinating with customer support and channel partners for seamless experiences
• Recruit, onboard, train, and coach ISRs, motivating teams and sponsoring skill-building to boost productivity and performance
• Generate sales reports, presentations, and analytics for senior leadership using CRM systems and sales technologies
• Ensure team compliance with legal, ethical standards in pricing, contracts, and customer interactions
• Leverage HP’s remote sales capabilities and AI-driven insights to enhance productivity and customer engagement
• Champion HP’s customer-centric culture by promoting innovation in sales approaches and technology adoption

Required Qualifications

• 10+ years of job-related experience in sales or 8-10 years of management experience in sales
• Bachelor’s degree in Business, Marketing, or a related field
• Proven track record in sales management, preferably in inside sales or telesales environments
• Experience leading and developing high-performing sales teams
• Familiarity with sales planning, pipeline management, and CRM systems
• Demonstrated ability to drive revenue growth and exceed sales targets
• Experience in technology sales, ideally with hardware, print, or solutions portfolios

Preferred Qualifications

• Experience in HP or similar technology company's sales operations
• Background in managing remote or inside sales teams leveraging digital tools
• Knowledge of AI and emerging technologies for sales enhancement
• Prior success in channel partner collaboration and account planning
• Master’s degree or advanced certification in sales management

Required Skills

• Sales planning and strategy development
• Analytical and critical thinking for market trends
• Pipeline management and KPI tracking
• Leadership in complex, remote sales environments
• CRM proficiency (e.g., Salesforce or similar)
• Problem-solving for market complexities
• Organization and time management
• Collaboration and cross-functional communication
• Channel partner influence and engagement
• New technology and AI adoption for sales productivity
• Customer-centric relationship building
• Data-driven forecasting and resource allocation
• Team coaching and talent development
• Reporting and presentation skills for stakeholders
• Compliance and ethical sales practices

Benefits

• Competitive on-target earnings (OTE) of $145,000 to $197,850 CAD annually (60%/40% salary/incentive mix)
• Comprehensive group benefits including medical, dental, life insurance, and disability coverage
• 15 paid vacation days per year, prorated based on start date
• Opportunities for career mobility in a global company operating in over 170 countries
• Access to innovative tools, AI technologies, and professional development programs
• Inclusive culture fostering collaboration, diversity, and employee well-being
• Flex workstyle supporting work-life balance
• Employee referral programs and performance-based incentives

HP Inc. is an equal opportunity employer.