Operations & Quality Intern

Location: Sant Cugat del Valles, Barcelona, Spain

Department: Your Privacy

About the Role

Join HP Inc.'s innovative EMEA Service Supply Chain team as an Operations & Quality Intern in Sant Cugat del Vallès, Barcelona, Spain. Dive into hands-on projects that enhance repair and refurbishment processes for HP's world-class printing products across Europe, Middle East, and Africa. As part of a global technology leader, you'll collaborate with international partners in Poland and Czech Republic, driving operational excellence through data-driven insights and continuous improvement. This internship offers a unique chance to contribute to HP's customer-centric culture, where innovation meets real-world impact in supply chain management. In this role, you'll assist in defining KPIs, conducting quality audits, supporting business reviews, and participating in cost-saving initiatives that boost efficiency and customer satisfaction. Working in a fast-paced, hybrid environment, you'll perform analyses, document processes, and ensure partner capabilities align with HP's high standards. Gain exposure to cutting-edge technology and supply chain operations while honing skills in problem-solving, analytics, and teamwork—essential for a career in tech innovation. HP Inc. fosters a collaborative, inclusive culture that values every voice, operating in over 170 countries to create tools that reshape the world. As an intern, enjoy paid flexibility, mentorship, on-site perks like sports facilities and free printing workshops, and networking in a diverse global team. If you're a proactive engineering student passionate about operations and quality in a technology-driven company, apply to make a real difference at HP.

Key Responsibilities

• Contribute to continuous improvement of repair processes to sustain operational performance and cost efficiency for HP printing products
• Assist in defining and implementing KPIs to monitor and control partner performance in Poland and Czech Republic
• Collaborate across teams to ensure end-to-end operational excellence, improving customer satisfaction while reducing cost and waste
• Support investigations and quality assessments related to issues and escalations
• Perform quantitative and qualitative analyses to support transformation projects
• Work across teams and organizations to ensure alignment and consistency
• Assist in business reviews with repair partners (weekly, monthly, quarterly, yearly)
• Help ensure partners have the right capacity and technical capabilities
• Support qualification and auditing of repair processes
• Participate in cost-saving initiatives from ideation to deployment
• Document processes and maintain accurate records

Required Qualifications

• Currently enrolled in a Bachelor’s degree in Engineering (Industrial, Electrical, Mechanical, or Data) or equivalent at a university in Spain, remaining enrolled until end of internship
• Available to start internship in February 2026 and continue until June–July 2026
• Fluent in English
• Strong analytical and organizational skills in a complex environment
• Knowledge of business process management
• Excellent communication, teamwork, and problem-solving abilities
• Self-motivated, proactive, and able to work in a fast-paced, customer-oriented environment with minimal supervision

Preferred Qualifications

• International experience
• Experience in supply chain or operations
• Familiarity with quality management systems
• Basic knowledge of data analysis tools
• Prior exposure to manufacturing or refurbishment processes

Required Skills

• Analytical thinking
• Process improvement
• KPI development and monitoring
• Data analysis (quantitative and qualitative)
• Problem-solving
• Business process management
• Quality assessment and auditing
• Cross-functional collaboration
• Communication (written and verbal)
• Teamwork in diverse environments
• Organizational skills
• Proactivity and self-motivation
• Customer orientation
• Project support and documentation
• Cost optimization
• Technical aptitude for repair processes

Benefits

• Paid internship with flexible part-time (4h/day) or full-time (8h/day) schedule for 6-12 months
• Hybrid work style options based in Sant Cugat del Vallès
• Lunch in the cafeteria
• Access to on-site sports center with gym, squash, tennis, basketball, and 25+ coordinated activities like HIIT, yoga
• NextGen employee network with regular fun events
• Free printing happy hour and hands-on workshops with latest HP technology
• Mentorship from experienced professionals in a global tech leader
• Exposure to international community with growth opportunities and professional development resources

HP Inc. is an equal opportunity employer.