Zscaler Engineer (SME)

Location: Spring, Texas, United States of America

Department: Your Privacy

About the Role

At HP Inc., where innovation drives our customer-centric culture, we are seeking a Zscaler Engineer (SME) to join our Cybersecurity Data Loss Prevention team in Spring, Texas. As the world becomes more connected, HP leads the charge in digital transformation, delivering cutting-edge technology solutions that empower customers worldwide. In this critical role, you will develop and support our Zscaler environment, ensuring robust data loss prevention (DLP) controls that safeguard HP's enterprise and protect our innovative products from cyber threats. With a flex workstyle offering remote flexibility, you'll collaborate across teams to monitor controls, optimize policies, and drive automation, all while contributing to HP's mission of secure, seamless technology experiences. Your expertise will shine in performing maintenance on Zscaler tools, building integrations with platforms like ServiceNow and BigID, and continuously improving DLP strategies through requirement gathering, solution design, and implementation. You'll monitor alerts for effectiveness, investigate misconfigurations to reduce false positives, and create documentation and training materials to empower your peers. By preparing insightful reports on risks and threats—keeping abreast of industry trends, regulations, and geopolitical shifts—you'll advise on data governance enhancements, fostering a proactive security posture that aligns with HP's innovative spirit and customer-focused ethos. Thriving at HP means embracing our legendary culture of collaboration, agility, and results. With 8-10 years of Zscaler DLP experience, strong analytical skills, and a passion for cybersecurity, you'll connect the dots to deliver measurable outcomes in a dynamic environment. Join HP's global network of professionals, where your voice matters, innovation propels careers, and you'll help reshape how the world works securely. Base pay ranges from $83,000 to $127,800 annually, plus bonus/equity opportunities, comprehensive benefits, and endless growth potential in over 170 countries.

Key Responsibilities

• Perform maintenance and support for existing Zscaler tools and develop integrations to enhance workflows and automation with other HP technologies
• Contribute to the continuous improvement of HP’s Data Loss Prevention tools and methods by gathering requirements, proposing solutions, and implementing changes
• Monitor policies and alerts for effectiveness, investigate potential misconfigurations, and minimize false positives
• Create and maintain comprehensive documentation for processes, assist in preparing training materials, deliver training, and mentor team members
• Collaborate with other teams to ensure smooth hand-offs and foster strong partnerships across HP
• Prepare and present reports, identifying and communicating key insights and potential risks to stakeholders
• Monitor industry cybersecurity threats, best practices, regulatory changes, corporate updates, and geopolitical developments impacting HP security
• Advise on improvements to data handling procedures and implement strong governance practices
• Support HP's digital transformation by innovating secure solutions that protect customer data and enable technology advancements
• Drive customer-centric security outcomes by aligning Zscaler implementations with HP's innovative product ecosystem

Required Qualifications

• 8–10 years of experience in configuring, administering, troubleshooting, and using Zscaler technologies for data loss prevention
• Proven success in implementing automated processes and building integrations with Zscaler and other common technologies, such as ServiceNow and BigID
• Strong background in cybersecurity with understanding of secure network operations
• Results-driven with strong analytical skills and the ability to connect insights for better decision-making
• Fluent in English with strong oral and written communication skills
• Effective team player capable of collaborating across various organizational levels and diverse stakeholders
• Strong organizational, time management, and responsiveness skills

Preferred Qualifications

• Relevant Zscaler certifications
• Technical security/networking certifications (e.g., CISSP, CCNA Security)
• Experience in cloud security and incident response
• Proven track record in data governance and process automation
• Background in monitoring industry cybersecurity threats and regulatory changes

Required Skills

• Zscaler Administration
• Data Governance
• Data Loss Prevention (DLP)
• Data Analysis & Risk Identification
• Process Automation
• Issue Tracking & Troubleshooting
• Cloud Security
• Network Security
• Incident Response
• Effective Communication
• Results-Oriented
• Learning Agility
• Digital Fluency
• Analytical Thinking
• Collaboration
• Problem-Solving
• Documentation
• Integration Development

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and 15 days paid time off

HP Inc. is an equal opportunity employer.