Associate Solutions Architect LATAM

Location: Remote - Colombia

Department: Services

About the Role

At HubSpot, we're transforming the way businesses grow with our powerful all-in-one CRM platform, fueling inbound marketing, sales, and customer service. We're seeking an Associate Solutions Architect LATAM to join our Services team, where you'll play a pivotal role in helping LATAM customers unlock the full potential of HubSpot. In this customer-facing role, you'll partner with sales and success teams to architect tailored solutions that drive revenue growth, blending technical expertise with our signature HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent). This position is ideal for a rising star passionate about SaaS, CRM, and empowering businesses in the LATAM region to scale through inbound methodologies. Your day-to-day will involve leading technical discovery sessions, crafting proof-of-concepts with HubSpot APIs, and delivering hands-on workshops that showcase how our Marketing Hub, Sales Hub, and Operations Hub integrate seamlessly. You'll troubleshoot complex implementations, optimize customer workflows for maximum ROI, and collaborate across global teams to ensure flawless onboarding. With up to 25% travel across LATAM, you'll build lasting relationships while embodying HubSpot's growth culture—experimenting boldly, learning continuously, and celebrating wins together. We're looking for someone who thrives in a high-energy environment, with strong technical chops in CRM and martech, fluency in Spanish and English, and a genuine excitement for helping customers achieve remarkable results. Join our diverse, inclusive team and contribute to HubSpot's mission of helping millions of people love their work. If you're ready to architect the future of growth in LATAM, apply today and let's build something incredible.

Key Responsibilities

• Collaborate with sales teams to design and architect HubSpot solutions tailored to LATAM customer needs
• Conduct technical discovery sessions and demos showcasing CRM, inbound marketing, and revenue operations capabilities
• Provide post-sales technical guidance to ensure successful onboarding and adoption of HubSpot platform
• Develop proof-of-concept integrations and custom solutions using HubSpot APIs and developer tools
• Support customers in optimizing their inbound marketing strategies and CRM workflows
• Act as a technical advisor for complex implementations involving Sales Hub, Marketing Hub, and Service Hub
• Gather customer feedback to inform product enhancements and contribute to HubSpot's growth culture
• Mentor junior team members and participate in knowledge-sharing within the Services organization
• Travel to customer sites in LATAM to deliver workshops and solution architecture sessions
• Stay current with HubSpot product updates and industry trends in CRM and martech

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field
• 2+ years of experience in customer-facing technical roles, such as solutions engineering, consulting, or pre-sales support
• Fluency in Spanish and English; Portuguese is a strong plus for LATAM markets
• Demonstrated experience with CRM platforms, marketing automation tools, or SaaS solutions
• Proven ability to collaborate with cross-functional teams in a fast-paced environment
• Willingness to travel up to 25% within LATAM region
• Strong problem-solving skills with a customer-centric mindset

Preferred Qualifications

• HubSpot certification (e.g., Solutions Architect or Sales Software Certified)
• Experience working with LATAM customers and understanding regional market dynamics
• Technical background in API integrations, web development, or data analytics
• Familiarity with inbound marketing methodologies and growth strategies
• Previous experience in a startup or high-growth SaaS environment

Required Skills

• HubSpot platform proficiency (CRM, Marketing Hub, Sales Hub)
• API integration and webhook development
• JavaScript, HTML/CSS for front-end customizations
• SQL and data querying for analytics
• Customer success and relationship management
• Technical presentation and demo skills
• Problem-solving and troubleshooting
• Cross-functional collaboration
• Inbound marketing strategy knowledge
• Spanish and English communication (written and verbal)
• Project management and scoping
• Agile methodologies in SaaS environments
• LATAM market cultural awareness
• Growth hacking and experimentation mindset
• Documentation and knowledge transfer

Benefits

• Comprehensive health, dental, and vision insurance
• Unlimited PTO and flexible work-from-home policy
• HubSpot stock options and employee stock purchase plan
• Professional development stipend for certifications and conferences
• Mental health support through partnerships like Modern Health
• Generous parental leave and family planning benefits
• HubSpot swag, culture events, and HEART values recognition programs
• 401(k) matching and financial wellness resources

HubSpot is an equal opportunity employer.