Associate Solutions Engineer

Location: Tokyo, Japan

Department: Sales

About the Role

HubSpot, the world's leading CRM platform powering inbound marketing, sales, and customer service, is seeking an Associate Solutions Engineer to join our dynamic Sales team. In this role, you'll be the technical bridge between our sales organization and customers, helping them discover how HubSpot's all-in-one platform can transform their growth strategies. You'll collaborate with Account Executives to deliver compelling technical demonstrations, build custom integrations, and architect solutions that align with prospects' unique business challenges. Our growth culture thrives on innovation, transparency, and customer obsession, where HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent) values guide everything we do. As an Associate Solutions Engineer, you'll dive deep into customer needs during discovery sessions, showcasing HubSpot's powerful features like lead scoring, email automation, and analytics reporting. You'll create proof-of-concepts using HubSpot's APIs and no-code tools, ensuring prospects see immediate value. This position offers hands-on experience in a high-impact pre-sales environment, with opportunities to influence product roadmaps and grow into a full Solutions Engineer role. We're looking for technically curious individuals passionate about SaaS and inbound methodology who excel at translating complex technical concepts into business outcomes. Joining HubSpot means becoming part of a world-class team in a vibrant, inclusive culture that celebrates wins big and small. With unlimited PTO, competitive compensation, and endless learning opportunities through HubSpot Academy, you'll have the tools to accelerate your career while helping customers achieve remarkable growth. If you're ready to contribute to a company redefining CRM and marketing in the digital age, apply today and let's build the future together.

Key Responsibilities

• Partner with Account Executives to support pre-sales activities, including product demonstrations and proof-of-concept builds
• Conduct technical discovery calls with prospects to uncover technical requirements and pain points
• Build and customize HubSpot CRM configurations, workflows, and integrations to showcase value
• Deliver live demos of HubSpot's inbound marketing, sales, and service hubs tailored to customer use cases
• Respond to RFPs and RFIs by providing technical documentation and architecture diagrams
• Support customer onboarding by assisting with initial setup and best practices for HubSpot implementation
• Collaborate with product and engineering teams to relay customer feedback and feature requests
• Stay current on HubSpot product updates, competitive landscape, and inbound methodology trends
• Mentor junior team members and contribute to internal knowledge sharing sessions
• Attend industry events and customer meetings to represent HubSpot's technical expertise
• Analyze prospect data to recommend personalized HubSpot solutions driving revenue growth

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field
• 1-2 years of experience in a customer-facing technical role, such as sales engineering, solutions consulting, or technical support
• Demonstrated understanding of web technologies, including HTML, CSS, JavaScript, and APIs
• Familiarity with CRM systems, marketing automation tools, or SaaS platforms
• Strong analytical skills with the ability to troubleshoot technical issues
• Excellent verbal and written communication skills
• Ability to collaborate cross-functionally in a fast-paced environment
• Willingness to travel up to 20% for customer meetings and events

Preferred Qualifications

• Experience with HubSpot CRM, inbound marketing, or sales tools
• Hands-on experience with RESTful APIs, webhooks, or integrations
• Prior internship or role in SaaS sales, pre-sales engineering, or developer evangelism
• Knowledge of SQL, Python, or other scripting languages
• Certification in HubSpot Academy or similar inbound marketing credentials
• Experience in a growth-stage startup or high-growth tech environment

Required Skills

• Proficiency in HubSpot CRM platform and inbound marketing principles
• Strong knowledge of web development (HTML, CSS, JavaScript)
• Experience with APIs, integrations, and Zapier-like tools
• Understanding of CRM data models and marketing automation workflows
• Analytical problem-solving and technical troubleshooting
• Exceptional presentation and demo skills
• Customer empathy and consultative selling approach
• Cross-functional collaboration and teamwork
• Adaptability in a high-growth, fast-paced environment
• Written and verbal communication excellence
• Time management and prioritization under pressure
• Familiarity with SQL for data querying
• Basic knowledge of cloud services (AWS, Google Cloud)
• Growth mindset and passion for SaaS technologies
• Technical documentation and diagramming skills

Benefits

• Competitive base salary plus uncapped commission and bonuses
• Comprehensive health, dental, and vision insurance with 100% premium coverage for employees
• 401(k) matching program and employee stock purchase plan
• Unlimited PTO and flexible work-from-home policy
• HubSpot Academy certification stipends and ongoing learning budget
• Quarterly stipends for home office setup and wellness
• All-hands company retreats, volunteer days, and team offsites
• Fully stocked kitchens, catered lunches, and gym memberships
• Parental leave and family-forming benefits

HubSpot is an equal opportunity employer.