Business Systems Analyst - Finance (AR Automation)

Location: Remote - USA

Department: Engineering

About the Role

At HubSpot, we're building the platform for inbound growth that helps companies attract visitors, convert leads, and close customers in a customer-centric way. As a Business Systems Analyst - Finance (AR Automation) in our Engineering team, you'll play a pivotal role in scaling our finance operations to support hyper-growth. You'll focus on automating accounts receivable processes, ensuring seamless integration with HubSpot's CRM to drive revenue recognition and cash flow efficiency. In our vibrant, HEART-powered culture (Humble, Empathetic, Adaptable, Remarkable, Transparent), you'll collaborate with Finance, Revenue Ops, and Engineering to deliver solutions that embody inbound principles—customer-focused, data-driven, and scalable. Your core mission will be to dissect complex AR workflows, from invoicing triggered by HubSpot deals to automated collections via tools like Bill.com and Stripe. You'll gather requirements from stakeholders, design integrations that sync CRM data with finance systems, and build reporting dashboards to monitor key metrics like DSO and payment trends. By leveraging HubSpot's inbound marketing ecosystem, you'll ensure AR processes align with lead-to-cash journeys, minimizing friction and accelerating growth for our 150,000+ customers worldwide. We're seeking a proactive analyst who thrives in a fast-paced SaaS environment, with a passion for automation and continuous improvement. You'll contribute to HubSpot's culture of transparency and adaptability, participating in agile sprints, sharing insights in all-hands meetings, and innovating to keep us ahead in the competitive CRM landscape. Join us to make an impact on how the world grows better businesses—one automated AR process at a time.

Key Responsibilities

• Analyze and optimize AR processes to automate invoicing, payments, and collections using tools like Bill.com and HubSpot
• Collaborate with Finance, Engineering, and Revenue Operations teams to design scalable finance system integrations
• Map business requirements for AR automation and translate them into technical specifications
• Develop and maintain integrations between HubSpot CRM, finance systems, and third-party AR tools
• Create dashboards and reports in HubSpot to track AR metrics, DSO, and cash flow performance
• Identify bottlenecks in current AR workflows and propose inbound marketing-aligned solutions
• Conduct user acceptance testing (UAT) and support deployment of AR automation enhancements
• Monitor system performance post-implementation and recommend continuous improvements
• Partner with inbound marketing teams to ensure seamless data flow from leads to invoicing
• Document processes, configurations, and troubleshooting guides for AR systems
• Stay ahead of SaaS industry trends in finance automation to drive HubSpot's growth culture

Required Qualifications

• Bachelor's degree in Finance, Business, Information Systems, or a related field
• 3+ years of experience as a Business Systems Analyst or similar role in finance systems, with focus on AR processes
• Proven experience with AR automation tools such as Bill.com, Stripe, or Zuora
• Strong understanding of financial processes including accounts receivable, invoicing, and collections
• Experience integrating finance systems with CRM platforms like HubSpot or Salesforce
• Proficiency in SQL for data analysis and reporting
• Demonstrated ability to collaborate with cross-functional teams in a fast-paced environment
• Excellent problem-solving skills with a data-driven approach

Preferred Qualifications

• HubSpot certification or hands-on experience using HubSpot CRM for revenue operations
• Experience with ERP systems like NetSuite or SAP
• Knowledge of inbound marketing workflows and their impact on revenue recognition
• Familiarity with automation platforms like Zapier or Workato
• Previous exposure to SaaS financial metrics and scaling AR processes
• Agile methodology experience in growth-oriented tech companies

Required Skills

• AR automation expertise (Bill.com, Stripe, Zuora)
• HubSpot CRM proficiency
• SQL and data querying
• ERP/Finance system integration (NetSuite, QuickBooks)
• Business process mapping and requirements gathering
• Agile project methodologies
• Cross-functional collaboration
• Problem-solving and analytical thinking
• Technical documentation
• API integration and webhooks
• Dashboard creation (HubSpot, Tableau)
• Inbound marketing workflow knowledge
• SaaS revenue operations
• Stakeholder communication
• Attention to detail
• Adaptability in growth environments

Benefits

• Unlimited PTO and flexible work from home policy
• Comprehensive health, dental, and vision insurance
• 401(k) matching and employee stock purchase plan
• HubSpot Academy learning stipend for professional growth
• Generous parental leave and family planning benefits
• Home office setup allowance and wellness reimbursement
• Quarterly stipends for culture events and team offsites
• Volunteer time off and charitable donation matching
• Ongoing access to HubSpot's HEART values-driven growth culture

HubSpot is an equal opportunity employer.