Contract Manager, Upmarket, Québécois French

Location: Remote - Quebec, Canada

Department: Account Management

About the Role

HubSpot, the leading CRM platform powering inbound marketing, sales, and customer service, is seeking a Contract Manager, Upmarket, Québécois French to join our Account Management team. In this critical contract role, you will support our upmarket enterprise customers by managing complex agreements that fuel HubSpot's flywheel of customer growth. You'll partner closely with Account Managers to negotiate contracts in Québécois French, ensuring seamless onboarding to our world-class CRM and inbound marketing tools while mitigating risks and driving revenue expansion. This position is ideal for a detail-oriented professional passionate about SaaS and HubSpot's mission to help businesses grow better. As Contract Manager, you will dive into high-stakes enterprise deals, reviewing terms for HubSpot's Marketing Hub, Sales Hub, Service Hub, and Operations Hub solutions. Your expertise in Quebec legal nuances and bilingual negotiation skills will accelerate deal cycles, enabling our Account Management team to deliver exceptional value to French-speaking upmarket clients. You'll leverage HubSpot CRM to track contract performance, collaborate on renewals, and contribute to process improvements that embody our HEART values of Humble, Empathetic, Adaptable, Remarkable, and Transparent. Joining HubSpot means thriving in a dynamic, growth-oriented culture where innovation meets impact. You'll work remotely with flexible hours, supported by top-tier benefits and endless opportunities for professional development through HubSpot Academy. If you're ready to play a pivotal role in powering the world's revenue teams with cutting-edge CRM technology, apply today and help us transform how businesses connect with their customers.

Key Responsibilities

• Review, negotiate, and draft complex contracts for upmarket enterprise clients, ensuring alignment with HubSpot's CRM and inbound marketing solutions
• Manage the end-to-end contract lifecycle for Québécois French-speaking accounts, from initial review to execution and renewals
• Collaborate with Account Management, Sales, Legal, and Finance teams to mitigate risks and accelerate deal closures
• Ensure compliance with Quebec legal standards, GDPR, and HubSpot's global policies in all agreements
• Identify opportunities to standardize contract language for inbound marketing and CRM service offerings
• Support revenue growth by enabling faster contract approvals in HubSpot's high-velocity sales environment
• Conduct risk assessments on upmarket deals, flagging potential issues in pricing, SLAs, and data security
• Maintain accurate records in HubSpot CRM and CLM systems for contract performance tracking
• Provide training and guidance to Account Managers on contract best practices in Québécois French
• Drive continuous improvement in contract processes to support HubSpot's customer growth flywheel
• Monitor contract renewals and expansions for upmarket accounts to maximize customer lifetime value

Required Qualifications

• 5+ years of experience in contract management, procurement, or legal operations within a SaaS or technology environment
• Fluency in Québécois French and English, with proven ability to negotiate contracts in both languages
• Strong understanding of contract law, risk management, and compliance in upmarket enterprise deals
• Experience managing high-volume, complex contracts for enterprise clients in CRM or inbound marketing sectors
• Bachelor's degree in Law, Business Administration, or a related field
• Proficiency in contract lifecycle management (CLM) tools and CRM systems like HubSpot
• Demonstrated ability to collaborate with sales, legal, and finance teams on multi-million dollar deals
• Knowledge of Quebec-specific legal requirements and international contract standards

Preferred Qualifications

• Experience in the SaaS or CRM industry, particularly with inbound marketing solutions
• Certification in contract management (e.g., IACCM or NCMA)
• Prior work with upmarket enterprise accounts exceeding $1M ARR
• Familiarity with HubSpot's growth culture and flywheel methodology
• Advanced skills in AI-driven contract review tools
• Bilingual legal background with focus on tech contracts in Canada

Required Skills

• Expertise in contract negotiation and redlining
• Fluency in Québécois French (written and spoken)
• Proficiency in English legal and business terminology
• HubSpot CRM navigation and reporting
• Contract lifecycle management software (e.g., Ironclad, DocuSign CLM)
• Risk assessment and mitigation
• Cross-functional collaboration
• Attention to detail and accuracy
• Time management in fast-paced environments
• Understanding of SaaS pricing models and SLAs
• Inbound marketing and CRM knowledge
• Analytical problem-solving
• Communication and stakeholder influence
• Adaptability to HubSpot's growth culture
• Data privacy regulations (GDPR, CCPA)
• Microsoft Office Suite and Google Workspace

Benefits

• Competitive hourly rate with potential for long-term contract extension
• Flexible remote work options supporting HubSpot's distributed growth culture
• Comprehensive health, dental, and vision insurance coverage
• 401(k) matching and employee stock purchase program
• Unlimited PTO and paid family leave
• Professional development stipend for courses and certifications
• HubSpot Academy access for inbound marketing and CRM training
• Wellness programs including mental health support and gym reimbursements
• Inclusive culture with employee resource groups and growth-focused events

HubSpot is an equal opportunity employer.