Engineering Manager, Flywheel Sales Agents

Location: London, United Kingdom

Department: Engineering

About the Role

At HubSpot, we're transforming how businesses grow with our all-in-one CRM platform powered by inbound methodology and the flywheel model. As Engineering Manager, Flywheel Sales Agents, you'll lead a pivotal team crafting AI-driven sales agents that automate and personalize inbound sales experiences for our 200,000+ customers. This role sits at the intersection of cutting-edge AI, CRM innovation, and HubSpot's customer-obsessed growth culture, where you'll empower sales teams to close deals faster by leveraging rich inbound data and predictive insights. You'll report into the Sales Engineering org and collaborate closely with product, sales, and marketing leaders to ship features that delight users and drive platform adoption. From architecting scalable agent architectures to mentoring engineers on best practices, you'll foster a high-velocity team that embodies our HEART values—Humility, Empathy, Adaptability, Remarkable, and Transparency. In this hands-on leadership role, expect to balance strategic planning with tactical execution in a remote-first environment that celebrates bold ideas and rapid learning. HubSpot is a place where engineers thrive through ownership, innovation, and impact. Join us to build the future of sales automation, contribute to our flywheel-powered ecosystem, and grow your career alongside some of the brightest minds in SaaS. If you're passionate about AI, CRM, and creating tools that help businesses grow better, this is your chance to make a remarkable difference.

Key Responsibilities

• Lead a team of engineers building Flywheel Sales Agents, HubSpot's AI-powered tools that supercharge inbound sales within our CRM platform
• Recruit, hire, onboard, and mentor top-tier engineering talent to scale the team in line with HubSpot's growth culture
• Collaborate with product managers, sales leaders, and designers to define and deliver features that accelerate customer flywheels
• Drive technical strategy for sales agent integrations with HubSpot's inbound marketing ecosystem
• Foster a high-performance, HEART-powered culture emphasizing humility, empathy, adaptability, remarkable results, and transparency
• Ensure code quality, scalability, and reliability for mission-critical CRM sales tools used by thousands of customers
• Implement agile processes, CI/CD pipelines, and engineering best practices to enable rapid iteration
• Champion innovation in AI/ML for sales automation, leveraging HubSpot's data-rich environment
• Monitor team health, provide career growth opportunities, and conduct performance reviews
• Partner with other engineering managers to align on platform-wide initiatives and shared services
• Contribute hands-on to critical code paths and technical design when needed

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 5+ years of software engineering experience with a proven track record of delivering high-impact products
• 3+ years of experience managing engineering teams, including hiring, mentoring, and performance management
• Deep experience with CRM systems, AI/ML integrations, or sales automation technologies
• Strong understanding of scalable distributed systems and modern web development practices
• Demonstrated ability to lead cross-functional teams in a fast-paced, growth-oriented environment
• Experience with agile methodologies and driving engineering best practices
• Excellent communication skills with the ability to collaborate with sales, product, and design teams

Preferred Qualifications

• Experience working at a high-growth SaaS company like HubSpot
• Familiarity with HubSpot's CRM, inbound marketing tools, or flywheel methodology
• Background in building AI-powered sales agents or conversational AI systems
• Previous leadership in remote or distributed engineering teams
• Contributions to open-source projects or technical publications
• MBA or advanced degree in a relevant field

Required Skills

• Leadership and team management
• Software architecture design
• Python or JavaScript/TypeScript proficiency
• AI/ML frameworks (e.g., LangChain, OpenAI APIs)
• CRM integrations and APIs (HubSpot, Salesforce)
• Distributed systems and microservices
• Cloud platforms (AWS, GCP)
• Agile/Scrum methodologies
• Code review and mentoring
• Stakeholder communication
• Problem-solving in ambiguous environments
• Data-driven decision making
• Inbound marketing and sales flywheel knowledge
• Performance optimization
• CI/CD and DevOps practices
• Empathy and emotional intelligence

Benefits

• Unlimited PTO and flexible work-from-anywhere policy to support work-life harmony
• Comprehensive health, dental, and vision insurance with generous family coverage
• 401(k) matching and employee stock purchase plan for long-term financial growth
• HubSpot Academy certification stipends and ongoing learning budget
• Quarterly stipends for home office setup and wellness activities
• Parental leave, fertility benefits, and family-forming support
• Company-wide HEARTdays for volunteerism and community impact
• Annual global offsites and team-building events in our vibrant culture
• Transparent all-hands updates and stock grants tied to company success

HubSpot is an equal opportunity employer.