Engineering Manager, Flywheel Sales Agents

Location: Remote - Ireland

Department: Engineering

About the Role

At HubSpot, we're transforming the way businesses grow with our customer platform fueling the Flywheel – not the funnel. As Engineering Manager, Flywheel Sales Agents, you'll lead a talented team pioneering AI-powered sales agents that supercharge our CRM, helping inbound marketers and sales teams attract visitors, engage leads, and delight customers at scale. This role sits at the heart of HubSpot's engineering organization, where you'll blend technical leadership with our signature culture of humility, empathy, adaptability, remarkable results, and transparency (HEART). If you thrive in a fast-paced environment building tools that drive real revenue growth, this is your chance to make a massive impact. You'll own the end-to-end development of intelligent sales agents that automate workflows, provide real-time insights, and integrate seamlessly with HubSpot's inbound marketing ecosystem. Expect to collaborate closely with product, design, and go-to-market teams to ship features that embody our Flywheel philosophy: creating momentum through exceptional customer experiences. From architecting scalable microservices on AWS to mentoring engineers on AI best practices, you'll foster innovation while ensuring rock-solid reliability for millions of users worldwide. HubSpot is a place where growth-minded engineers flourish. We offer unlimited PTO, remote-first flexibility, and a culture that celebrates learning through HubSpot Academy and global events. Join us to lead the future of sales technology, empower customers to grow better, and advance your career in one of the most admired SaaS companies. Let's build the Flywheel together.

Key Responsibilities

• Lead a team of engineers building Flywheel Sales Agents, HubSpot's AI-powered sales automation tools integrated with our CRM
• Drive the technical vision and roadmap for sales agent features that accelerate customer growth using inbound methodologies
• Mentor and grow a high-performing engineering team, fostering HubSpot's HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent)
• Collaborate with product managers, designers, and sales teams to deliver scalable, customer-centric solutions
• Ensure high-quality code through code reviews, testing, and adherence to best practices in a microservices environment
• Optimize system performance and reliability for real-time sales interactions and data syncing with HubSpot CRM
• Champion innovation in AI-driven sales workflows, leveraging HubSpot's Flywheel to help customers attract, engage, and delight
• Hire top talent and build a diverse, inclusive team aligned with HubSpot's culture of transparency and rapid iteration
• Monitor key metrics like system uptime, feature adoption, and team velocity to drive continuous improvement
• Partner with cross-functional stakeholders to align engineering efforts with HubSpot's growth goals

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 5+ years of software engineering experience with a proven track record of building scalable systems
• 3+ years of experience managing engineering teams, including hiring, mentoring, and performance management
• Deep experience with CRM systems, APIs, and integrations, particularly in sales automation and AI-driven workflows
• Strong understanding of cloud infrastructure (AWS/GCP) and microservices architecture
• Demonstrated ability to lead teams in a fast-paced, growth-oriented environment like HubSpot's inbound culture
• Experience with Agile methodologies and delivering products using CI/CD pipelines

Preferred Qualifications

• Experience working at a high-growth SaaS company similar to HubSpot
• Familiarity with HubSpot's CRM platform, Flywheel methodology, or inbound marketing principles
• Background in AI/ML applications for sales agents or conversational AI
• Previous leadership in sales technology or revenue operations tools
• Master's degree in Computer Science or related field

Required Skills

• Java, Python, or Go for backend development
• Experience with React, Node.js, or similar for full-stack capabilities
• Proficiency in AWS, Kubernetes, or Docker for cloud-native applications
• Strong knowledge of RESTful APIs, GraphQL, and real-time data streaming (e.g., Kafka)
• AI/ML frameworks like TensorFlow or Hugging Face for sales agent features
• CRM integration expertise, especially HubSpot API or similar (Salesforce)
• Agile/Scrum leadership and JIRA/Confluence proficiency
• Data-driven decision making with tools like Tableau or Looker
• Excellent communication and stakeholder management
• Empathy and adaptability in a collaborative, growth culture
• Problem-solving in high-scale, mission-critical systems
• Code review and mentoring best practices
• Performance optimization and monitoring (Prometheus, Datadog)

Benefits

• Competitive salary and equity in a publicly-traded company with unlimited PTO
• Comprehensive health, dental, and vision insurance with 100% premium coverage for employees
• 401(k) matching up to 5% and employee stock purchase plan
• Fully remote-friendly with annual stipend for home office setup
• Professional development budget including conferences, courses, and certifications
• HubSpot Academy access for ongoing learning in inbound marketing and sales
• Generous parental leave (16 weeks fully paid) and family-forming benefits
• Quarterly wellness stipend and mental health support through partnerships
• Company-wide events, volunteer days, and a vibrant culture of growth and fun

HubSpot is an equal opportunity employer.