Product Manager

Location: Remote - USA

Department: Product

About the Role

At HubSpot, we're on a mission to help millions of companies grow better by transforming how they attract, engage, and delight customers through our powerful CRM platform and inbound marketing tools. As a Product Manager in our Product team, you'll play a pivotal role in shaping the future of our industry-leading solutions. You'll lead the strategy, development, and launch of features that empower businesses worldwide to achieve remarkable growth, all while embodying our HEART culture of being Humble, Empathetic, Adaptable, Remarkable, and Transparent. In this role, you'll dive deep into customer needs within the CRM and inbound marketing space, crafting product roadmaps that balance innovation with business impact. You'll partner with world-class engineers, designers, and go-to-market teams to build intuitive, scalable features that drive adoption and revenue. Leveraging data analytics and user insights, you'll iterate rapidly in an agile environment, ensuring every decision aligns with HubSpot's growth ethos and delivers outsized value to our 200,000+ customers. We're looking for a passionate PM who thrives in a collaborative, high-energy setting and has a proven track record of shipping products that customers love. If you have hands-on experience in SaaS product management, a deep affinity for inbound principles, and the drive to help businesses grow better, join us at HubSpot to make a meaningful impact on the future of marketing, sales, and service.

Key Responsibilities

• Define and execute the product vision and roadmap for a key area within HubSpot's CRM and inbound marketing portfolio
• Conduct market research, customer interviews, and competitive analysis to identify opportunities for innovation
• Collaborate with engineering, design, and go-to-market teams to deliver high-impact features on time
• Prioritize product backlog using data-driven insights, customer feedback, and business goals
• Measure product success through KPIs like adoption, retention, revenue impact, and customer satisfaction
• Champion HubSpot's growth culture by fostering experimentation, iteration, and customer-centric decision making
• Work closely with sales and customer success teams to ensure product-market fit and enablement
• Stay ahead of industry trends in CRM, inbound marketing, and AI-driven personalization
• Mentor junior product managers and contribute to HubSpot's HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent)
• Drive cross-functional alignment on product strategy to support HubSpot's mission of helping millions grow better

Required Qualifications

• Bachelor's degree in Computer Science, Business, Marketing, or a related field
• 5+ years of experience as a Product Manager in a SaaS or technology company
• Proven track record of launching and scaling products that drive customer growth and retention
• Deep understanding of CRM systems, inbound marketing principles, and customer lifecycle management
• Experience working in an agile environment with cross-functional teams including engineering, design, and sales
• Strong analytical skills with proficiency in data analysis tools and metrics-driven decision making
• Excellent communication and stakeholder management skills
• Passion for HubSpot's inbound methodology and growth-oriented culture

Preferred Qualifications

• MBA or advanced degree in a relevant field
• Experience managing products in the CRM or marketing automation space
• Familiarity with HubSpot's product suite and ecosystem
• Previous experience in a high-growth startup or scale-up environment
• Technical background with knowledge of APIs, web technologies, and cloud services

Required Skills

• Product roadmap planning and prioritization
• Customer discovery and user research
• Agile methodologies (Scrum, Kanban)
• Data analysis and A/B testing
• CRM and marketing automation expertise
• Inbound marketing strategies
• Cross-functional collaboration
• Stakeholder communication
• SQL and analytics tools (e.g., Amplitude, Mixpanel)
• Jira, Confluence, or similar PM tools
• Strategic thinking and problem-solving
• Growth hacking mindset
• Empathy and customer obsession
• Adaptability in fast-paced environments
• Technical acumen (APIs, integrations)
• Public speaking and presentation skills

Benefits

• Competitive salary and equity in a publicly-traded company
• Comprehensive health, dental, and vision insurance with 100% premium coverage for employees
• Unlimited PTO and flexible work-from-anywhere policy
• 401(k) matching up to 5% of salary
• Professional development stipend and access to HubSpot Academy
• Parental leave with full pay for 16 weeks
• Wellness programs including gym memberships and mental health support
• HubSpot swag, culture events, and volunteer time off
• Employee stock purchase plan and financial planning resources

HubSpot is an equal opportunity employer.