Senior Contract Manager, Upmarket - Nordilux

Location: Dublin, Ireland

Department: Account Management

About the Role

HubSpot, the world's leading CRM platform powering inbound marketing, sales, and customer service, is seeking a Senior Contract Manager, Upmarket - Nordilux to join our dynamic Account Management team. In this pivotal role, you'll manage complex contracts for our enterprise customers in the Nordics and Luxembourg, ensuring seamless alignment with HubSpot's growth culture and customer-first ethos. You'll partner closely with sales, customer success, and legal teams to negotiate high-value agreements that accelerate revenue while mitigating risks, all while leveraging HubSpot's inbound methodology to drive customer delight and expansion. As a key player in our upmarket segment, you'll handle the end-to-end contract lifecycle—from initial drafting and redlining MSAs and SOWs to renewals and amendments—tailored to regional nuances like GDPR compliance. Your expertise will support deal velocity in a high-growth environment, where transparency, innovation, and collaboration are at the heart of everything we do. You'll use HubSpot CRM to track contract performance, identify upsell opportunities, and contribute to process improvements that scale our operations across Europe. If you thrive in a culture that celebrates HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent), this is your chance to make a meaningful impact at HubSpot. Join us in empowering businesses to grow better through inbound innovation, and advance your career in a company consistently ranked as a top workplace.

Key Responsibilities

• Manage the full contract lifecycle for upmarket accounts in Nordilux, including drafting, negotiation, and execution of MSAs, SOWs, and renewals
• Collaborate with Account Executives and Customer Success teams to align contract terms with inbound marketing and CRM strategies
• Mitigate risks in commercial agreements while supporting HubSpot's growth objectives
• Ensure compliance with local regulations in Nordic countries and Luxembourg
• Drive contract efficiency through process improvements and automation using HubSpot tools
• Partner with legal, finance, and sales teams to resolve escalations and disputes
• Analyze contract performance metrics to inform upmarket expansion strategies
• Foster long-term customer relationships through proactive contract management
• Support deal velocity by providing timely legal guidance on complex upmarket deals
• Contribute to HubSpot's culture of transparency and innovation in account management

Required Qualifications

• Bachelor's degree in Business, Law, Finance, or a related field
• 5+ years of experience in contract management, legal operations, or account management within SaaS or technology companies
• Proven track record managing complex contracts in upmarket segments, particularly in the Nordics and Luxembourg regions
• Strong understanding of CRM systems and inbound marketing principles
• Experience negotiating commercial agreements, MSAs, and renewals with enterprise clients
• Fluency in English and at least one Nordic language (Swedish, Danish, Norwegian, or Finnish)
• Ability to thrive in a fast-paced, growth-oriented culture

Preferred Qualifications

• J.D. or equivalent legal qualification
• Prior experience at a high-growth SaaS company like HubSpot
• Familiarity with GDPR and EU data protection regulations
• Experience with HubSpot CRM or similar inbound marketing platforms
• MBA or advanced degree in business administration

Required Skills

• Expertise in contract negotiation and redlining
• Proficiency with CRM platforms like HubSpot
• Strong knowledge of inbound marketing methodologies
• Excellent verbal and written communication
• Analytical mindset for risk assessment
• Cross-functional collaboration skills
• Fluency in English and Nordic languages
• GDPR and EU contract compliance
• Process optimization and automation
• Customer-centric relationship building
• Adaptability in a fast-paced growth environment
• Attention to detail and organizational skills
• Strategic thinking for upmarket deals
• Influence without authority
• Data-driven decision making
• Problem-solving under pressure

Benefits

• Competitive salary and equity in a high-growth public company
• Comprehensive health, dental, and vision insurance
• Unlimited PTO and flexible remote work options
• Professional development stipend and access to HubSpot Academy
• Parental leave and family-friendly policies
• Wellness programs including gym memberships and mental health support
• Employee stock purchase plan and 401(k) matching
• Quarterly stipends for home office setup and learning
• Vibrant culture with global team events and volunteer opportunities

HubSpot is an equal opportunity employer.