Senior Designer, Design Systems — Accessibility & Internationalization

Location: Remote - USA

Department: User Experience

About the Role

At HubSpot, we believe in powering growth for millions of customers through our industry-leading CRM, inbound marketing, and sales platforms. As a Senior Designer, Design Systems — Accessibility & Internationalization, you'll play a pivotal role in making our products inclusive and globally accessible. Reporting to the Design Systems lead in the User Experience team, you'll champion WCAG compliance and i18n excellence, ensuring every HubSpot user—from solopreneurs to enterprise teams—can thrive regardless of ability or location. This is an opportunity to shape the design language that fuels our flywheel and supports hyper-growth at a company obsessed with customer success. Your core focus will be evolving our design system to handle the complexities of internationalization, including RTL support, dynamic content scaling, and cultural nuances, while embedding accessibility from the ground up. You'll audit existing CRM and marketing tools, collaborate with engineering to implement fixes, and create reusable components that scale across our ecosystem. Drawing on HubSpot's growth culture, you'll mentor teammates, advocate for inclusive design in roadmaps, and measure impact through metrics that tie directly to user adoption and retention. We're looking for a designer who thrives in ambiguity, loves data-driven iteration, and embodies our HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent). With your expertise, you'll help HubSpot remain the most accessible and user-friendly platform in inbound marketing. Join us in Cambridge, MA (or remote in eligible locations) and be part of a team that's redefining how businesses grow.

Key Responsibilities

• Lead the evolution of HubSpot's design system with a focus on accessibility standards (WCAG) and internationalization best practices
• Conduct accessibility audits across HubSpot's CRM, inbound marketing, and sales tools, prioritizing high-impact fixes
• Design and document scalable components that support multi-language, multi-region deployments
• Collaborate with engineering, product, and content teams to ensure design system adoption in growth-focused features
• Create guidelines, tokens, and tooling for RTL support, dynamic typography, and locale-aware layouts
• Mentor junior designers on a11y and i18n principles within HubSpot's HEART culture
• Prototype and test design system updates using real user data from HubSpot's global customer base
• Advocate for inclusive design in sprint planning and roadmap prioritization
• Measure and report on accessibility compliance and i18n readiness metrics
• Integrate design system improvements with HubSpot's flywheel methodology for customer growth

Required Qualifications

• 7+ years of experience in design systems, with a strong focus on accessibility (WCAG 2.1 AA/AAA) and internationalization (i18n)
• Proven track record of building and maintaining scalable design systems for enterprise SaaS products
• Deep expertise in designing for global audiences, including RTL languages, locale-specific typography, and cultural adaptations
• Bachelor's degree in Design, HCI, Computer Science, or a related field
• Experience auditing and remediating accessibility issues in large-scale web applications
• Strong portfolio showcasing design systems work that supports CRM and inbound marketing tools
• Familiarity with HubSpot's inbound methodology and growth-driven product ecosystems

Preferred Qualifications

• Experience working at a high-growth SaaS company like HubSpot
• Contributions to open-source design systems or accessibility tools
• Knowledge of HubSpot's CRM platform and its integration with marketing automation
• Advanced proficiency in Figma plugins for accessibility and i18n workflows
• Previous role involving cross-functional collaboration with engineering and product teams in agile environments

Required Skills

• Expertise in Figma, Sketch, or Adobe XD for design systems
• Proficiency in WCAG 2.1/2.2, ARIA, and screen reader testing (VoiceOver, NVDA, JAWS)
• Advanced knowledge of CSS, HTML semantics, and design tokens
• Experience with i18n frameworks like React Intl or FormatJS
• Strong understanding of RTL languages (Arabic, Hebrew) and complex text layouts
• Figma component libraries and variant management
• Agile collaboration tools (Jira, Confluence)
• Prototyping with Framer or Principle
• Cross-browser and device testing for accessibility
• Storybook or ZeroHeight for documentation
• User research and usability testing skills
• Communication and stakeholder influence
• Problem-solving in fast-paced growth environments
• Empathy for diverse global users
• Technical writing for design guidelines

Benefits

• Competitive salary and equity in a publicly-traded company
• Comprehensive health, dental, and vision insurance
• Unlimited PTO and flexible remote work options
• HubSpot Academy certification and ongoing learning stipend
• Annual wellness stipend and mental health support
• Parental leave and family-forming benefits
• Company retreats and team offsites aligned with growth culture
• 401(k) matching and financial planning resources

HubSpot is an equal opportunity employer.