Senior Privacy Program Manager, Security Compliance

Location: Remote - Ireland

Department: Legal

About the Role

At HubSpot, we're transforming how businesses grow through inbound marketing, sales, and CRM software that powers millions of customers worldwide. As a Senior Privacy Program Manager, Security Compliance in our Legal team, you'll be at the heart of ensuring our platform handles customer data responsibly while fueling our culture of radical transparency and customer obsession. You'll lead our global privacy program, navigating complex regulations like GDPR and CCPA to protect user trust and enable innovative product development in our high-growth environment. Your role will involve partnering closely with Engineering, Product, Security, and Go-to-Market teams to integrate privacy into every aspect of HubSpot's CRM and inbound tools—from data flows in Marketing Hub to customer insights in Sales Hub. You'll conduct PIAs and DPIAs for new features, manage vendor risks, and drive privacy enhancements that scale with our ambitious growth goals. In our collaborative, HEART-driven culture, you'll influence roadmaps, train teams, and report on program maturity to executives, all while fostering a proactive approach to compliance. We're looking for a strategic leader who thrives in ambiguity, champions ethical data use, and has a passion for HubSpot's mission to help companies grow better. If you have deep privacy expertise in SaaS/CRM spaces and a track record of building resilient programs, join us to shape the future of trust at HubSpot. This is a remote-friendly role with opportunities to make a global impact.

Key Responsibilities

• Lead the development and execution of HubSpot's global privacy program, ensuring alignment with inbound marketing and CRM data practices
• Conduct privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for new features and product launches
• Collaborate with Legal, Security, Engineering, and Product teams to embed privacy-by-design into HubSpot's growth initiatives
• Monitor and respond to evolving privacy regulations (GDPR, CCPA, etc.), advising on compliance for inbound marketing tools
• Manage vendor privacy assessments and data processing agreements to support HubSpot's ecosystem of partners
• Drive internal privacy training and awareness programs tailored to our high-growth, customer-obsessed culture
• Oversee privacy incident response, breach notifications, and remediation in coordination with Security teams
• Develop and maintain privacy policies, notices, and consent management frameworks for CRM user data
• Represent Privacy in executive forums, influencing roadmap decisions to balance innovation and compliance
• Build metrics and reporting to measure program effectiveness and report to leadership on privacy maturity
• Foster a culture of transparency and trust in how HubSpot handles customer data across our platform

Required Qualifications

• 10+ years of experience in privacy, security compliance, or related fields in a technology or SaaS environment
• Deep expertise in global privacy regulations including GDPR, CCPA/CPRA, and emerging laws like those in Brazil and India
• Proven track record managing privacy programs at scale in fast-paced, growth-oriented companies
• Bachelor's degree in Law, Computer Science, Information Security, or a related field; advanced degree or certifications (CIPP, CISSP) strongly preferred
• Experience with CRM platforms and data-intensive SaaS products, understanding inbound marketing data flows
• Strong project management skills with ability to lead cross-functional teams in a high-growth culture
• Demonstrated ability to influence senior stakeholders and drive compliance initiatives enterprise-wide
• Excellent knowledge of privacy impact assessments, DPIAs, and risk management frameworks

Preferred Qualifications

• Experience in a CRM or marketing technology company like HubSpot
• Familiarity with HubSpot's inbound methodology and customer data platforms
• Advanced certifications such as CIPP/E, CIPP/US, or IAPP Fellow status
• Prior role in scaling privacy programs during rapid company growth
• Hands-on experience with privacy tech stacks (e.g., OneTrust, TrustArc)
• Background in security compliance with SOC 2, ISO 27001, or similar audits

Required Skills

• Expertise in GDPR, CCPA/CPRA, and international privacy laws
• Strong understanding of CRM data privacy and inbound marketing compliance
• Project management proficiency (e.g., Asana, Jira)
• Cross-functional collaboration and stakeholder influence
• Privacy risk assessment and mitigation strategies
• Data mapping and lineage analysis
• Consent management and automation tools
• Incident response and crisis communication
• Policy development and documentation
• Analytical thinking for compliance metrics
• Adaptability in a fast-paced growth environment
• Excellent written and verbal communication
• Strategic planning and program scaling
• Technical acumen with SaaS platforms and APIs
• Leadership in privacy-by-design principles
• Familiarity with security standards (SOC 2, ISO 27001)

Benefits

• Unlimited PTO and flexible work from home policy to support work-life harmony
• Comprehensive health, dental, and vision insurance with generous employer contributions
• 401(k) matching and employee stock purchase plan for long-term financial growth
• HubSpot Academy certification paths and ongoing learning stipends
• Quarterly stipends for home office setup and wellness activities
• Parental leave, fertility benefits, and family-forming support
• Global volunteer time off and HEART (HubSpot's culture) events
• Free HubSpot software credits and partner perks for personal use

HubSpot is an equal opportunity employer.