Senior Product Designer I, Engage (Notifications)

Location: Remote - United Kingdom

Department: User Experience

About the Role

At HubSpot, we believe in powering growth for millions of customers through our all-in-one CRM platform, and we're seeking a Senior Product Designer I for our Engage (Notifications) team in User Experience. In this role, you'll shape the future of how users interact with notifications across HubSpot's inbound marketing and sales tools. You'll design engaging, personalized notification experiences that help customers nurture leads, close deals faster, and scale their businesses— all while embodying our culture of HEART and transparency. Join a team that's obsessed with customer success and innovation in the heart of Cambridge, MA (or remote-friendly locations). As a Senior Product Designer, you'll lead end-to-end design for notification features in Engage, from initial research to launch. You'll partner closely with product managers, engineers, and growth marketers to create intuitive in-app messaging, email alerts, and real-time updates that drive user adoption and retention. Leveraging HubSpot's design system, you'll craft pixel-perfect prototypes in Figma, conduct user interviews, and iterate based on A/B test results to ensure designs align with inbound principles like context and relevance. Your work will directly impact how 150,000+ customers engage with our platform daily. We're looking for a designer passionate about CRM and growth who thrives in a fast-paced, collaborative environment. You'll contribute to HubSpot's flywheel culture by mentoring peers, sharing insights in design reviews, and pushing the boundaries of what's possible in notification UX. With our unlimited PTO, learning stipends, and commitment to your professional growth, this is your chance to make a remarkable impact at a company redefining inbound marketing.

Key Responsibilities

• Lead the design of intuitive notification experiences within HubSpot's Engage platform to drive user engagement and retention
• Collaborate with product managers and engineers to define user flows for CRM notifications, in-app alerts, and marketing messages
• Conduct user research and usability testing to inform design decisions aligned with inbound marketing best practices
• Create high-fidelity prototypes, wireframes, and visual designs using Figma, iterating based on stakeholder feedback
• Champion HubSpot's design system to ensure consistent, scalable UI across notifications and Engage features
• Analyze user data and metrics to optimize notification designs for higher open rates and customer growth
• Partner with growth teams to integrate notifications that support inbound strategies and revenue goals
• Mentor junior designers and contribute to HubSpot's culture of transparency and HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent)
• Present design concepts in cross-functional meetings and advocate for user needs in agile sprints
• Stay ahead of industry trends in notification design, personalization, and real-time messaging

Required Qualifications

• Bachelor's degree in Design, HCI, or related field, or equivalent practical experience
• 5+ years of experience in product design or UX/UI design roles at tech or SaaS companies
• Proven track record designing notification systems, in-app messaging, or user engagement features
• Expertise in modern design tools like Figma, Sketch, or Adobe XD with strong prototyping skills
• Experience collaborating with product managers, engineers, and cross-functional teams in agile environments
• Deep understanding of user-centered design principles and accessibility standards (WCAG)
• Portfolio showcasing high-impact design work in CRM, marketing automation, or customer engagement tools
• Strong communication skills with ability to articulate design decisions to technical and non-technical stakeholders

Preferred Qualifications

• Experience designing for HubSpot or similar CRM/inbound marketing platforms
• Familiarity with HubSpot's Engage tool, notifications, or conversational marketing features
• Advanced knowledge of animation principles for engaging notification experiences
• Background in growth marketing, A/B testing, or data-driven design optimization
• Experience with design systems and component libraries in large-scale applications
• Previous work on mobile-responsive designs for web and app notifications

Required Skills

• Product design
• UX/UI design
• Figma proficiency
• Prototyping
• User research
• Usability testing
• Design systems
• Wireframing
• Notification design
• CRM experience
• Inbound marketing knowledge
• Agile collaboration
• Cross-functional communication
• Data-driven design
• Accessibility (WCAG)
• A/B testing
• Mobile-responsive design
• Stakeholder presentation

Benefits

• Unlimited PTO and flexible work-from-anywhere policy to support work-life harmony
• Comprehensive health, dental, and vision insurance with generous parental leave
• HubSpot stock options and 401(k) matching for long-term financial growth
• Learning stipend and access to HubSpot Academy for continuous professional development
• Quarterly mental health days and wellness programs focused on employee well-being
• Company-wide events, volunteer opportunities, and a vibrant culture of transparency
• Home office setup allowance and cutting-edge tools for remote productivity
• Discounted gym memberships and commuter benefits
• Referral bonuses and career growth paths in a fast-scaling SaaS environment

HubSpot is an equal opportunity employer.