Senior Product Designer II, Fintech - Pricing & Packaging

Location: Remote - USA

Department: User Experience

About the Role

At HubSpot, we power the growth flywheel for thousands of customers through our integrated CRM platform, blending inbound marketing, sales, and service tools. We're seeking a Senior Product Designer II, Fintech - Pricing & Packaging, to join our User Experience team and shape the future of how businesses monetize with HubSpot. In this role, you'll design intuitive pricing and packaging experiences that drive revenue growth, reduce churn, and delight users in our fintech offerings. You'll thrive in our transparent, high-growth culture where ideas from every level fuel innovation, collaborating closely with product, engineering, and go-to-market teams to deliver remarkable results. Your day-to-day will involve leading discovery and design sprints for complex pricing models, from subscription tiers to usage-based billing, all optimized for HubSpot's inbound flywheel. You'll leverage user research, A/B testing, and data insights to create scalable design systems that enhance customer lifetime value. As a senior leader, you'll mentor designers, advocate for user-centric decisions, and present to executives, ensuring every pixel aligns with our mission to help businesses grow better. HubSpot is more than a workplace—it's a movement built on HEART values that empower humble, empathetic, adaptable, remarkable, and transparent teammates. If you have a passion for fintech UX, a portfolio of impactful SaaS designs, and excitement to contribute to a public company redefining CRM, join us to design the pricing experiences that power sustainable growth for millions.

Key Responsibilities

• Lead the end-to-end design of pricing and packaging experiences for HubSpot's Fintech products, optimizing for customer acquisition and retention
• Collaborate with product managers and engineers to define user needs through research and ideation in the CRM context
• Create high-fidelity prototypes and design systems that scale across HubSpot's inbound marketing tools
• Conduct user testing and iterate on designs to drive growth metrics like conversion rates and churn reduction
• Partner with sales and customer success teams to align pricing UX with inbound methodologies
• Champion design thinking within cross-functional squads, fostering HubSpot's HEART culture (Humble, Empathetic, Adaptable, Remarkable, Transparent)
• Analyze data from HubSpot's growth flywheel to inform design decisions on monetization features
• Mentor junior designers and contribute to HubSpot's design system for consistent fintech experiences
• Present design work to stakeholders, articulating impact on revenue and customer lifetime value
• Stay ahead of fintech trends to innovate packaging models that support HubSpot's flywheel strategy

Required Qualifications

• 8+ years of experience in product design with a focus on fintech, pricing, and packaging solutions
• Proven track record designing user experiences for complex SaaS pricing models in CRM or enterprise software
• Bachelor's degree in Design, HCI, or related field (or equivalent practical experience)
• Expertise in design tools like Figma, Sketch, and Adobe Creative Suite
• Strong portfolio showcasing fintech-related projects with measurable business impact
• Experience collaborating with cross-functional teams including product managers, engineers, and data scientists
• Deep understanding of inbound marketing principles and customer growth strategies
• Ability to thrive in a fast-paced, growth-oriented culture like HubSpot's

Preferred Qualifications

• Experience designing for HubSpot's CRM ecosystem or similar inbound marketing platforms
• Background in fintech SaaS companies with exposure to subscription billing and revenue optimization
• Advanced knowledge of accessibility standards (WCAG) and inclusive design practices
• Familiarity with A/B testing frameworks and design systems at scale
• MBA or experience in pricing strategy and revenue operations

Required Skills

• Figma and Sketch proficiency for rapid prototyping
• User research and usability testing methodologies
• Wireframing and high-fidelity design execution
• Design systems and component libraries
• Fintech UX principles (billing, subscriptions, pricing tiers)
• CRM workflow design and inbound marketing integration
• A/B testing and analytics interpretation (e.g., Google Analytics, Mixpanel)
• Collaboration tools like Jira, Confluence, and Slack
• Stakeholder communication and presentation skills
• Empathy-driven design thinking
• Agile/Scrum methodologies in fast-paced environments
• Accessibility (WCAG) and responsive design expertise
• Data visualization for pricing dashboards
• Cross-functional influence without authority
• Growth hacking mindset aligned with HubSpot culture

Benefits

• Unlimited PTO and flexible work from home policy to support work-life harmony
• Comprehensive health, dental, and vision insurance with 100% premium coverage for employees
• 401(k) match up to 4% plus stock options in a publicly traded growth company
• HubSpot Academy certification paths and ongoing learning stipends for professional development
• Quarterly wellness days and mental health support through partnerships like Headspace
• Parental leave (16 weeks fully paid) and family-forming benefits
• Company-wide HEART awards and recognition in our transparent, growth-focused culture
• Free lunches, snacks, and events at our Cambridge HQ or virtual team-building activities

HubSpot is an equal opportunity employer.