Senior Product Manager I, Flywheel - Sales

Location: Remote - USA

Department: Product

About the Role

At HubSpot, we're building the ultimate platform for inbound growth, powered by our flywheel model that connects marketing, sales, service, and revenue operations in a seamless CRM ecosystem. As a Senior Product Manager I, Flywheel - Sales, you'll lead the evolution of Sales Hub, our flagship sales software that helps thousands of customers close deals faster through AI-powered tools, inbound methodologies, and intelligent workflows. Reporting to the Sales Hub product leadership, you'll drive product strategy that fuels the flywheel, turning customers into promoters and accelerating revenue for businesses worldwide. This role is perfect for a seasoned PM passionate about sales innovation in a collaborative, transparent culture where your ideas can scale globally. Your day-to-day will involve owning the product lifecycle for key Sales Hub features, from ideation through launch and iteration. You'll dive deep into customer pain points via interviews with sales leaders, analyze usage data from millions of CRM interactions, and craft compelling roadmaps that align with HubSpot's growth principles. Partnering closely with engineering, design, and our GTM teams, you'll ship features that enhance deal progression, forecasting accuracy, and team productivity— all while measuring impact against flywheel metrics like expansion revenue and customer health scores. In our agile environment, expect to thrive on ambiguity, iterate rapidly, and celebrate wins in weekly demos and all-hands. HubSpot's culture is defined by HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent), fostering radical candor, continuous learning, and a bias for action. You'll contribute to this vibrant community through mentorship, culture committees, and flywheel-wide initiatives. If you have a track record of building sales products that drive outsized results and are excited to join a company that's redefining CRM for the inbound era, apply now to help power the next phase of HubSpot's growth.

Key Responsibilities

• Define and execute the product vision and roadmap for Sales Hub features within the HubSpot flywheel
• Conduct market research, customer interviews, and competitive analysis to identify opportunities in CRM and inbound sales
• Collaborate with engineering, design, and go-to-market teams to deliver high-impact features that accelerate customer growth
• Prioritize product backlog using data-driven insights from usage metrics, win/loss data, and customer feedback
• Launch and iterate on products using agile processes, ensuring alignment with HubSpot's inbound methodology
• Measure product success through KPIs like adoption rates, revenue impact, and customer retention
• Advocate for the sales customer internally, influencing the broader flywheel strategy
• Partner with sales and customer success teams to validate product-market fit and drive adoption
• Stay ahead of industry trends in sales technology, CRM innovations, and AI-driven sales tools
• Mentor junior PMs and contribute to HubSpot's culture of transparency and continuous learning

Required Qualifications

• 7+ years of product management experience, with at least 3 years in B2B SaaS products focused on sales or CRM
• Proven track record of launching and scaling products that drive revenue growth in a flywheel business model
• Deep understanding of sales methodologies, CRM systems, and inbound marketing principles
• Bachelor's degree in Business, Computer Science, Engineering, or a related field
• Experience working cross-functionally with engineering, design, sales, and customer success teams
• Strong analytical skills with proficiency in data analysis tools and metrics-driven decision making
• Demonstrated ability to thrive in a fast-paced, growth-oriented culture like HubSpot's
• Experience with agile methodologies and product lifecycle management

Preferred Qualifications

• MBA or advanced degree in a relevant field
• Direct experience using HubSpot CRM or similar sales platforms like Salesforce
• Background in inbound sales or revenue operations
• Familiarity with AI/ML applications in sales productivity tools
• Previous role at a high-growth SaaS company with a customer-centric flywheel model
• Technical background or experience collaborating on API integrations for sales tools

Required Skills

• Product roadmap planning and prioritization
• Customer discovery and user research
• Data analysis and A/B testing
• Agile/Scrum methodologies
• Cross-functional stakeholder management
• CRM and sales software expertise
• Inbound marketing and flywheel strategy
• Metrics definition and OKR tracking
• Competitive analysis
• Technical writing and PRD creation
• Public speaking and presentation skills
• Problem-solving and strategic thinking
• Empathy and customer obsession
• Adaptability in fast-paced environments
• SQL or analytics tools (e.g., Amplitude, Mixpanel)

Benefits

• Unlimited PTO and flexible work arrangements to support work-life balance
• Comprehensive health, dental, and vision insurance with generous company contributions
• 401(k) matching and employee stock purchase plan for long-term financial growth
• HubSpot Academy certification paths and ongoing learning stipends
• Quarterly stipends for home office setup and wellness activities
• All-hands flywheel events, culture offsites, and volunteer time off
• Parental leave policies and family-forming support
• Transparent culture with open salaries and regular feedback loops
• Global team collaboration with remote-friendly tools and events

HubSpot is an equal opportunity employer.