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Director, Care Management

Humana

Director, Care Management

full-timePosted: Jan 27, 2026

Job Description

Become a part of our caring community and help us put health first
 

The Director, Care Management leads teams of nurses and behavior health professionals responsible for care management. The Director, Care Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

The Director, Care Management oversees the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.


Use your skills to make an impact
 

Required Qualifications

  • Our Department of Defense contract requires U.S. Citizenship

  • Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service)

  • HGB is not authorized to do work in Puerto Rico per our government contract.  We are not able to hire candidates that are currently living in Puerto Rico.

  • Bachelor's degree

  • Ability to work 8 - 5 p.m. in the Eastern Time zone

  • Must have one of the following licenses - Active unrestricted RN license, LCSW, LMSW, Clinical Psychologist, Licensed Professional Counselor (LPC), Licensed Clinical Marriage and Family Therapist (LCMFT), and/or Licensed Mental Health Counselor (LMHC)

  • 5 years of clinical RN or social work experience

  • An active designation as a Certified Care Manager (CCM). If no active designation as a CCM at hire date, must have the experience and qualifications to obtain certification within the first year of hire. If your license if LPC, LCMFT or LMHC, you must already have your CCM certification.

  • 7 years of leadership experience in Government Contracts, Business Development, Management, Medical Management, and/or other relevant/related experience

  • 3 years of experience working with a government contract (TRICARE or VA)

  • Ability to integrate and coordinate content from various sources to establish deliverables for multiple stakeholders and hold others accountable for delivering

  • Ability to synthesize information from a variety of resources to present or address an issue or to answer a question

  • Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts, draw valid conclusions, and make strategic recommendations

Preferred Qualifications

  • Graduate degree

Work at Home Requirements

To ensure Hybrid Office/Home associates’ ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$126,300 - $173,700 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Locations

  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)

Salary

126,300 - 173,700 USD / yearly

Estimated Salary Rangehigh confidence

126,300 - 182,385 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership in care managementintermediate
  • Clinical RN or social workintermediate
  • Government contract experience (TRICARE/VA)intermediate
  • Certified Care Manager (CCM)intermediate
  • Integrating/coordinating content for stakeholdersintermediate
  • Synthesizing informationintermediate
  • Logical problem-solving and strategic recommendationsintermediate

Required Qualifications

  • U.S. Citizenship (experience)
  • Successfully receive interim approval for government security clearance (NBIS) (experience)
  • Not authorized to work in Puerto Rico (experience)
  • Bachelor's degree (experience)
  • Ability to work 8-5 p.m. Eastern Time zone (experience)
  • Active unrestricted RN license, LCSW, LMSW, Clinical Psychologist, LPC, LCMFT, and/or LMHC (experience)
  • 5 years of clinical RN or social work experience (experience)
  • Active Certified Care Manager (CCM) designation or ability to obtain within first year (required at hire for LPC, LCMFT, LMHC) (experience)
  • 7 years of leadership experience in Government Contracts, Business Development, Management, Medical Management, or related (experience)
  • 3 years of experience working with government contract (TRICARE or VA) (experience)
  • Ability to integrate and coordinate content from various sources to establish deliverables and hold others accountable (experience)
  • Ability to synthesize information from various resources to present or address issues (experience)
  • Ability to apply independent logical thinking to define problems, collect data, establish facts, draw conclusions, and make strategic recommendations (experience)

Preferred Qualifications

  • Graduate degree (experience)

Responsibilities

  • Leads teams of nurses and behavioral health professionals responsible for care management
  • Oversees assessment and evaluation of members' needs to achieve/maintain optimal wellness
  • Guides members/families toward appropriate resources for care and wellbeing
  • Makes decisions on implementation of new/updated programs or large-scale projects
  • Implements strategic plans, drives goals and objectives, improves performance
  • Provides input into function's strategy

Benefits

  • general: Medical, dental, and vision benefits
  • general: 401(k) retirement savings plan
  • general: Time off (paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • general: Short-term and long-term disability
  • general: Life insurance
  • general: Bonus incentive plan
  • general: Internet expense payment in certain states (CA, IL, MT, SD)
  • general: Telephone equipment provided

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Humana logo

Director, Care Management

Humana

Director, Care Management

full-timePosted: Jan 27, 2026

Job Description

Become a part of our caring community and help us put health first
 

The Director, Care Management leads teams of nurses and behavior health professionals responsible for care management. The Director, Care Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

The Director, Care Management oversees the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.


Use your skills to make an impact
 

Required Qualifications

  • Our Department of Defense contract requires U.S. Citizenship

  • Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service)

  • HGB is not authorized to do work in Puerto Rico per our government contract.  We are not able to hire candidates that are currently living in Puerto Rico.

  • Bachelor's degree

  • Ability to work 8 - 5 p.m. in the Eastern Time zone

  • Must have one of the following licenses - Active unrestricted RN license, LCSW, LMSW, Clinical Psychologist, Licensed Professional Counselor (LPC), Licensed Clinical Marriage and Family Therapist (LCMFT), and/or Licensed Mental Health Counselor (LMHC)

  • 5 years of clinical RN or social work experience

  • An active designation as a Certified Care Manager (CCM). If no active designation as a CCM at hire date, must have the experience and qualifications to obtain certification within the first year of hire. If your license if LPC, LCMFT or LMHC, you must already have your CCM certification.

  • 7 years of leadership experience in Government Contracts, Business Development, Management, Medical Management, and/or other relevant/related experience

  • 3 years of experience working with a government contract (TRICARE or VA)

  • Ability to integrate and coordinate content from various sources to establish deliverables for multiple stakeholders and hold others accountable for delivering

  • Ability to synthesize information from a variety of resources to present or address an issue or to answer a question

  • Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts, draw valid conclusions, and make strategic recommendations

Preferred Qualifications

  • Graduate degree

Work at Home Requirements

To ensure Hybrid Office/Home associates’ ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$126,300 - $173,700 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Locations

  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)
  • Remote, United States of America (Remote)

Salary

126,300 - 173,700 USD / yearly

Estimated Salary Rangehigh confidence

126,300 - 182,385 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership in care managementintermediate
  • Clinical RN or social workintermediate
  • Government contract experience (TRICARE/VA)intermediate
  • Certified Care Manager (CCM)intermediate
  • Integrating/coordinating content for stakeholdersintermediate
  • Synthesizing informationintermediate
  • Logical problem-solving and strategic recommendationsintermediate

Required Qualifications

  • U.S. Citizenship (experience)
  • Successfully receive interim approval for government security clearance (NBIS) (experience)
  • Not authorized to work in Puerto Rico (experience)
  • Bachelor's degree (experience)
  • Ability to work 8-5 p.m. Eastern Time zone (experience)
  • Active unrestricted RN license, LCSW, LMSW, Clinical Psychologist, LPC, LCMFT, and/or LMHC (experience)
  • 5 years of clinical RN or social work experience (experience)
  • Active Certified Care Manager (CCM) designation or ability to obtain within first year (required at hire for LPC, LCMFT, LMHC) (experience)
  • 7 years of leadership experience in Government Contracts, Business Development, Management, Medical Management, or related (experience)
  • 3 years of experience working with government contract (TRICARE or VA) (experience)
  • Ability to integrate and coordinate content from various sources to establish deliverables and hold others accountable (experience)
  • Ability to synthesize information from various resources to present or address issues (experience)
  • Ability to apply independent logical thinking to define problems, collect data, establish facts, draw conclusions, and make strategic recommendations (experience)

Preferred Qualifications

  • Graduate degree (experience)

Responsibilities

  • Leads teams of nurses and behavioral health professionals responsible for care management
  • Oversees assessment and evaluation of members' needs to achieve/maintain optimal wellness
  • Guides members/families toward appropriate resources for care and wellbeing
  • Makes decisions on implementation of new/updated programs or large-scale projects
  • Implements strategic plans, drives goals and objectives, improves performance
  • Provides input into function's strategy

Benefits

  • general: Medical, dental, and vision benefits
  • general: 401(k) retirement savings plan
  • general: Time off (paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • general: Short-term and long-term disability
  • general: Life insurance
  • general: Bonus incentive plan
  • general: Internet expense payment in certain states (CA, IL, MT, SD)
  • general: Telephone equipment provided

Target Your Resume for "Director, Care Management" , Humana

Get personalized recommendations to optimize your resume specifically for Director, Care Management. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Director, Care Management" , Humana

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

R-402421

Answer 10 quick questions to check your fit for Director, Care Management @ Humana.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.