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Senior Software Engineer - Next Best Action

Humana

Senior Software Engineer - Next Best Action

full-timePosted: Jan 27, 2026

Job Description

Become a part of our caring community and help us put health first
 

We are searching for a Senior Software Engineer to architect, develop, and maintain action and policy platforms that enable real-time, personalized decisioning across both digital and assisted channels. These platforms determine which actions can be taken, contextual variations, and the conditions under which they are permitted, leveraging structured metadata, deterministic rule engines, and resilient backend services.

This position demands expertise in microservices development, advanced database schema design, and seamless integration of enterprise rules systems. You will be responsible for designing robust, scalable data models, building high-throughput, low-latency services, and integrating policy evaluation engines. Additionally, you will employ AI-assisted and agentic engineering practices to enhance productivity, ensure correctness, and streamline long-term maintainability.

Key Responsibilities

Microservices & Backend Engineering

  • Architect, implement, and operate microservices that deliver:
    • Action and variant metadata
    • Context-aware policy and eligibility evaluation
    • Versioned, read-optimized APIs for high-performance runtime consumption
  • Guarantee that services are:
    • Highly available, with low latency
    • Horizontally scalable for increased demand
    • Backward compatible to support safe evolution and upgrades
  • Apply industry best practices for API design, schema evolution, service isolation, and secure integration.

Database & Schema Design

  • Design, deploy, and maintain resilient database schemas to support:
    • Comprehensive action and variant catalogs
    • Versioning, lifecycle management, and effective dating
    • Rule bindings and complex metadata relationships
  • Select and operate appropriate data stores (relational, document, key-value) tailored to workload and scalability requirements.
  • Implement and monitor:
    • Schema migration and backward compatibility strategies
    • Indexing and query optimization for performance
    • Data integrity, consistency, and reliability
    • Auditability and traceability for compliance and governance

Rules & Policy Engine Integration

  • Integrate and manage enterprise-grade rules engines to support:
    • Eligibility, constraints, and business policies
    • Suppression, cooldowns, exclusions, and other operational guardrails
    • Policy-driven allow/deny logic
  • Work with technologies such as Drools (DRL/DMN), IBM ODM, DMN-based services, OPA/Rego, or similar.
  • Ensure rule execution is deterministic, versioned, stateless, and free from unintended side effects.

AI-Assisted & Agentic Engineering

  • Utilize AI-powered and agentic tools to:
    • Generate and refactor database schemas and service logic
    • Streamline rule authoring, validation, and ongoing refactoring
    • Detect and address conflicting or redundant rules early in the development cycle
    • Automatically produce comprehensive test cases and explore edge scenarios
  • Apply AI responsibly to reduce manual effort while safeguarding clarity, correctness, and strong governance.

Testing, Reliability & Governance

  • Develop automated tests for:
    • Database migrations and schema changes
    • Service-level contracts and API backward compatibility
    • Rules behavior, precedence, and edge cases
  • Ensure platforms are fully observable and resilient, featuring:
    • Structured logging, metrics, and alerting
    • Clear error handling, fallback strategies, and robust incident management
  • Support audit and compliance requirements through traceable and reproducible system behavior

Collaboration & Technical Leadership

  • Work closely with platform, data, and machine learning teams to maintain clean integration points and shared standards.
  • Participate actively in architecture and design reviews to uphold platform quality.
  • Mentor junior engineers and contribute to technical standards and best practices.


    Use your skills to make an impact
     

    Required Qualifications

    • Minimum 6 years of experience in backend or platform engineering
    • Proven ability to build:
      • Microservices and REST/gRPC APIs
      • Database-backed systems with complex, evolving schemas
      • Deterministic rules or policy-driven platforms
    • Direct experience integrating enterprise rules engines (Drools, ODM, DMN, OPA, or similar)
    • Strong proficiency in Java and/or Python
    • Experience using AI-assisted development tools for increased productivity and accuracy

    Preferred Qualifications

    • Experience designing versioned schemas and backward-compatible APIs
    • Knowledge of high-throughput, low-latency architectures
    • Familiarity with systems requiring explainability, auditability, and strong compliance
    • Background in regulated or high-compliance domains

    Success Metrics

    • Action and policy services are stable, performant, and adaptable
    • Database schemas facilitate correctness, efficiency, and full audit trails
    • Rules execution is deterministic, transparent, and trusted by stakeholders
    • AI-assisted tooling reduces development and maintenance cycles
    • Platform is widely trusted as a reliable source of truth for downstream consumers

    Additional Information

    SSN Alert Statement

    Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

    WAH Internet Statement

    To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

    At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
    Satellite, cellular and microwave connection can be used only if approved by leadership.
    Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
    Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
    Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

    Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

    Scheduled Weekly Hours

    40

    Pay Range

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


     

    $106,900 - $147,000 per year


     

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    Description of Benefits

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline: 03-19-2026


    About us
     

    Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


    Equal Opportunity Employer

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Locations

    • Remote, United States of America (Remote)

    Salary

    106,900 - 147,000 USD / yearly

    Estimated Salary Rangehigh confidence

    106,900 - 154,350 USD / yearly

    Source: Disclosed

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Microservices developmentintermediate
    • REST/gRPC APIsintermediate
    • Database schema designintermediate
    • Javaintermediate
    • Pythonintermediate
    • Enterprise rules engines (Drools, ODM, DMN, OPA/Rego)intermediate
    • AI-assisted development toolsintermediate

    Required Qualifications

    • Minimum 6 years of experience in backend or platform engineering (experience)
    • Proven ability to build microservices and REST/gRPC APIs (experience)
    • Proven ability to build database-backed systems with complex, evolving schemas (experience)
    • Proven ability to build deterministic rules or policy-driven platforms (experience)
    • Direct experience integrating enterprise rules engines (Drools, ODM, DMN, OPA, or similar) (experience)
    • Strong proficiency in Java and/or Python (experience)
    • Experience using AI-assisted development tools for increased productivity and accuracy (experience)

    Preferred Qualifications

    • Experience designing versioned schemas and backward-compatible APIs (experience)
    • Knowledge of high-throughput, low-latency architectures (experience)
    • Familiarity with systems requiring explainability, auditability, and strong compliance (experience)
    • Background in regulated or high-compliance domains (experience)

    Responsibilities

    • Architect, implement, and operate microservices that deliver action and variant metadata, context-aware policy and eligibility evaluation, versioned read-optimized APIs
    • Guarantee services are highly available, low latency, horizontally scalable, backward compatible
    • Apply industry best practices for API design, schema evolution, service isolation, secure integration
    • Design, deploy, and maintain resilient database schemas for action catalogs, versioning, rule bindings
    • Select and operate appropriate data stores (relational, document, key-value)
    • Implement schema migration, indexing, query optimization, data integrity, auditability
    • Integrate and manage enterprise-grade rules engines for eligibility, constraints, suppression, policy logic
    • Work with technologies such as Drools (DRL/DMN), IBM ODM, DMN-based services, OPA/Rego
    • Utilize AI-powered and agentic tools to generate schemas, service logic, rule authoring, test cases
    • Develop automated tests for database migrations, service contracts, rules behavior
    • Ensure platforms are observable with structured logging, metrics, alerting, error handling
    • Work closely with platform, data, and machine learning teams
    • Participate in architecture and design reviews
    • Mentor junior engineers and contribute to technical standards

    Target Your Resume for "Senior Software Engineer - Next Best Action" , Humana

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    Humana logo

    Senior Software Engineer - Next Best Action

    Humana

    Senior Software Engineer - Next Best Action

    full-timePosted: Jan 27, 2026

    Job Description

    Become a part of our caring community and help us put health first
     

    We are searching for a Senior Software Engineer to architect, develop, and maintain action and policy platforms that enable real-time, personalized decisioning across both digital and assisted channels. These platforms determine which actions can be taken, contextual variations, and the conditions under which they are permitted, leveraging structured metadata, deterministic rule engines, and resilient backend services.

    This position demands expertise in microservices development, advanced database schema design, and seamless integration of enterprise rules systems. You will be responsible for designing robust, scalable data models, building high-throughput, low-latency services, and integrating policy evaluation engines. Additionally, you will employ AI-assisted and agentic engineering practices to enhance productivity, ensure correctness, and streamline long-term maintainability.

    Key Responsibilities

    Microservices & Backend Engineering

    • Architect, implement, and operate microservices that deliver:
      • Action and variant metadata
      • Context-aware policy and eligibility evaluation
      • Versioned, read-optimized APIs for high-performance runtime consumption
    • Guarantee that services are:
      • Highly available, with low latency
      • Horizontally scalable for increased demand
      • Backward compatible to support safe evolution and upgrades
    • Apply industry best practices for API design, schema evolution, service isolation, and secure integration.

    Database & Schema Design

    • Design, deploy, and maintain resilient database schemas to support:
      • Comprehensive action and variant catalogs
      • Versioning, lifecycle management, and effective dating
      • Rule bindings and complex metadata relationships
    • Select and operate appropriate data stores (relational, document, key-value) tailored to workload and scalability requirements.
    • Implement and monitor:
      • Schema migration and backward compatibility strategies
      • Indexing and query optimization for performance
      • Data integrity, consistency, and reliability
      • Auditability and traceability for compliance and governance

    Rules & Policy Engine Integration

    • Integrate and manage enterprise-grade rules engines to support:
      • Eligibility, constraints, and business policies
      • Suppression, cooldowns, exclusions, and other operational guardrails
      • Policy-driven allow/deny logic
    • Work with technologies such as Drools (DRL/DMN), IBM ODM, DMN-based services, OPA/Rego, or similar.
    • Ensure rule execution is deterministic, versioned, stateless, and free from unintended side effects.

    AI-Assisted & Agentic Engineering

    • Utilize AI-powered and agentic tools to:
      • Generate and refactor database schemas and service logic
      • Streamline rule authoring, validation, and ongoing refactoring
      • Detect and address conflicting or redundant rules early in the development cycle
      • Automatically produce comprehensive test cases and explore edge scenarios
    • Apply AI responsibly to reduce manual effort while safeguarding clarity, correctness, and strong governance.

    Testing, Reliability & Governance

    • Develop automated tests for:
      • Database migrations and schema changes
      • Service-level contracts and API backward compatibility
      • Rules behavior, precedence, and edge cases
    • Ensure platforms are fully observable and resilient, featuring:
      • Structured logging, metrics, and alerting
      • Clear error handling, fallback strategies, and robust incident management
    • Support audit and compliance requirements through traceable and reproducible system behavior

    Collaboration & Technical Leadership

    • Work closely with platform, data, and machine learning teams to maintain clean integration points and shared standards.
    • Participate actively in architecture and design reviews to uphold platform quality.
    • Mentor junior engineers and contribute to technical standards and best practices.


      Use your skills to make an impact
       

      Required Qualifications

      • Minimum 6 years of experience in backend or platform engineering
      • Proven ability to build:
        • Microservices and REST/gRPC APIs
        • Database-backed systems with complex, evolving schemas
        • Deterministic rules or policy-driven platforms
      • Direct experience integrating enterprise rules engines (Drools, ODM, DMN, OPA, or similar)
      • Strong proficiency in Java and/or Python
      • Experience using AI-assisted development tools for increased productivity and accuracy

      Preferred Qualifications

      • Experience designing versioned schemas and backward-compatible APIs
      • Knowledge of high-throughput, low-latency architectures
      • Familiarity with systems requiring explainability, auditability, and strong compliance
      • Background in regulated or high-compliance domains

      Success Metrics

      • Action and policy services are stable, performant, and adaptable
      • Database schemas facilitate correctness, efficiency, and full audit trails
      • Rules execution is deterministic, transparent, and trusted by stakeholders
      • AI-assisted tooling reduces development and maintenance cycles
      • Platform is widely trusted as a reliable source of truth for downstream consumers

      Additional Information

      SSN Alert Statement

      Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

      WAH Internet Statement

      To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

      At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
      Satellite, cellular and microwave connection can be used only if approved by leadership.
      Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
      Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
      Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

      Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

      Scheduled Weekly Hours

      40

      Pay Range

      The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


       

      $106,900 - $147,000 per year


       

      This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

      Description of Benefits

      Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

      Application Deadline: 03-19-2026


      About us
       

      Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


      Equal Opportunity Employer

      It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

      Locations

      • Remote, United States of America (Remote)

      Salary

      106,900 - 147,000 USD / yearly

      Estimated Salary Rangehigh confidence

      106,900 - 154,350 USD / yearly

      Source: Disclosed

      * This is an estimated range based on market data and may vary based on experience and qualifications.

      Skills Required

      • Microservices developmentintermediate
      • REST/gRPC APIsintermediate
      • Database schema designintermediate
      • Javaintermediate
      • Pythonintermediate
      • Enterprise rules engines (Drools, ODM, DMN, OPA/Rego)intermediate
      • AI-assisted development toolsintermediate

      Required Qualifications

      • Minimum 6 years of experience in backend or platform engineering (experience)
      • Proven ability to build microservices and REST/gRPC APIs (experience)
      • Proven ability to build database-backed systems with complex, evolving schemas (experience)
      • Proven ability to build deterministic rules or policy-driven platforms (experience)
      • Direct experience integrating enterprise rules engines (Drools, ODM, DMN, OPA, or similar) (experience)
      • Strong proficiency in Java and/or Python (experience)
      • Experience using AI-assisted development tools for increased productivity and accuracy (experience)

      Preferred Qualifications

      • Experience designing versioned schemas and backward-compatible APIs (experience)
      • Knowledge of high-throughput, low-latency architectures (experience)
      • Familiarity with systems requiring explainability, auditability, and strong compliance (experience)
      • Background in regulated or high-compliance domains (experience)

      Responsibilities

      • Architect, implement, and operate microservices that deliver action and variant metadata, context-aware policy and eligibility evaluation, versioned read-optimized APIs
      • Guarantee services are highly available, low latency, horizontally scalable, backward compatible
      • Apply industry best practices for API design, schema evolution, service isolation, secure integration
      • Design, deploy, and maintain resilient database schemas for action catalogs, versioning, rule bindings
      • Select and operate appropriate data stores (relational, document, key-value)
      • Implement schema migration, indexing, query optimization, data integrity, auditability
      • Integrate and manage enterprise-grade rules engines for eligibility, constraints, suppression, policy logic
      • Work with technologies such as Drools (DRL/DMN), IBM ODM, DMN-based services, OPA/Rego
      • Utilize AI-powered and agentic tools to generate schemas, service logic, rule authoring, test cases
      • Develop automated tests for database migrations, service contracts, rules behavior
      • Ensure platforms are observable with structured logging, metrics, alerting, error handling
      • Work closely with platform, data, and machine learning teams
      • Participate in architecture and design reviews
      • Mentor junior engineers and contribute to technical standards

      Target Your Resume for "Senior Software Engineer - Next Best Action" , Humana

      Get personalized recommendations to optimize your resume specifically for Senior Software Engineer - Next Best Action. Takes only 15 seconds!

      AI-powered keyword optimization
      Skills matching & gap analysis
      Experience alignment suggestions

      Check Your ATS Score for "Senior Software Engineer - Next Best Action" , Humana

      Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

      ATS compatibility check
      Keyword optimization analysis
      Skill matching & gap identification
      Format & readability score

      Tags & Categories

      R-401510

      Answer 10 quick questions to check your fit for Senior Software Engineer - Next Best Action @ Humana.

      Quiz Challenge
      10 Questions
      ~2 Minutes
      Instant Score

      Related Books and Jobs

      No related jobs found at the moment.