Technical Service Specialist
Huntsman
Technical Service Specialist
Job Description
Categories: Chemical, Technical Service, Manufacturing, Engineering
Job Description:
EHS, ETHICS AND COMPLIANCE:
- Fully comply with all safety, health and environmental, Ethics and Compliance related to company guidelines and standards.
TECHNICAL CAPABILITY ESTABLISHMENT:
- Establish self-own technical knowledge or skill via continuous learning, searching, approaching other technical resources and always conducting verification work in lab, machine hall or customer site for those potential assumptions, hypothesis or ideas.
- Get familiar and skillful with the effects and adoption of the related raw materials, and the operation window of products, processing conditions and machine/ molds.
TECHNICAL DEVELOPMENT AND SERVICE:
- Identify any new business opportunity and also the detailed requirements and constraints, then influence to gain the opportunity.
- Lead the technical development/ transfer process, conclude the development strategy with business/ commercial team, and communicate with relevant supporting functions to gain the required resources, targeting to accomplish development plan in the required time frame.
- Lead the process of product introduction, verification at customer site and commercialization.
- Act as a contact window for handling customer complaint or requests related to production failure at customer site.
- Provide the contingency plan for both customer and internal functions
- Identify the problem in operation at customer site or root cause of product quality deviation at Huntsman plant.
- Communicate with customer or HPU internal functions to adopt effective correction actions for avoiding the problem repeated.
INTERNAL SERVICE:
- Beside formula, also transfer detailed manufacturing, raw materials and quality information to production or SC team once a new product is confirmed to be commercialized.
- Give support for handling issue related to production, quality, operation or EHS to production, operation or front-line team.
- Give support for handling slow moving, returned goods or off spec products such as to minimize the stock or working capital caused with.
COMMUNICATION& REPORTING:
- Have strong intention to communicate with both customers and internal functions such as to facilitate the execution of TS role.
- Offer frequent or task report according to the requirements of line manager or company standards.
Additional Locations:
Locations
- Taiwan - Kuan Yin, Taiwan
Salary
Estimated Salary Rangemedium confidence
78,750 - 104,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical Knowledge Developmentadvanced
- EHS and Complianceintermediate
- Customer Complaint Resolutionadvanced
- Root Cause Analysisadvanced
- Product Development and Commercializationadvanced
- Manufacturing Process Knowledgeintermediate
Required Qualifications
- 3+ years in technical service or product development in chemical/manufacturing industry (experience)
- Bachelor's degree in Chemical Engineering, Chemistry, Materials Science or related field (degree)
- Strong laboratory and customer site troubleshooting experience (experience)
- Proficiency in raw materials, processing conditions, and quality control (experience)
Responsibilities
- Fully comply with all safety, health, environmental, ethics, and compliance guidelines and standards
- Establish and continuously develop technical knowledge through learning, verification in lab/customer sites, and mastery of raw materials, processing conditions, and equipment
- Identify new business opportunities, lead technical development/transfer processes, and collaborate with commercial teams to execute development plans on time
- Lead product introduction, customer site verification, commercialization, and serve as primary contact for customer complaints and production failures
- Provide contingency plans, perform root cause analysis for quality deviations, and implement corrective actions with customers and internal teams
- Support production, supply chain, and frontline teams with manufacturing, quality, operation, and EHS issues, including slow-moving, returned, or off-spec products
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance coverage
- Paid Time Off: Generous PTO, holidays, and flexible working arrangements
- Retirement: 401(k) matching contributions and retirement savings plans
- Professional Development: Tuition reimbursement and continuous learning opportunities
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Answer 10 quick questions to check your fit for Technical Service Specialist @ Huntsman.
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Technical Service Specialist
Huntsman
Technical Service Specialist
Job Description
Categories: Chemical, Technical Service, Manufacturing, Engineering
Job Description:
EHS, ETHICS AND COMPLIANCE:
- Fully comply with all safety, health and environmental, Ethics and Compliance related to company guidelines and standards.
TECHNICAL CAPABILITY ESTABLISHMENT:
- Establish self-own technical knowledge or skill via continuous learning, searching, approaching other technical resources and always conducting verification work in lab, machine hall or customer site for those potential assumptions, hypothesis or ideas.
- Get familiar and skillful with the effects and adoption of the related raw materials, and the operation window of products, processing conditions and machine/ molds.
TECHNICAL DEVELOPMENT AND SERVICE:
- Identify any new business opportunity and also the detailed requirements and constraints, then influence to gain the opportunity.
- Lead the technical development/ transfer process, conclude the development strategy with business/ commercial team, and communicate with relevant supporting functions to gain the required resources, targeting to accomplish development plan in the required time frame.
- Lead the process of product introduction, verification at customer site and commercialization.
- Act as a contact window for handling customer complaint or requests related to production failure at customer site.
- Provide the contingency plan for both customer and internal functions
- Identify the problem in operation at customer site or root cause of product quality deviation at Huntsman plant.
- Communicate with customer or HPU internal functions to adopt effective correction actions for avoiding the problem repeated.
INTERNAL SERVICE:
- Beside formula, also transfer detailed manufacturing, raw materials and quality information to production or SC team once a new product is confirmed to be commercialized.
- Give support for handling issue related to production, quality, operation or EHS to production, operation or front-line team.
- Give support for handling slow moving, returned goods or off spec products such as to minimize the stock or working capital caused with.
COMMUNICATION& REPORTING:
- Have strong intention to communicate with both customers and internal functions such as to facilitate the execution of TS role.
- Offer frequent or task report according to the requirements of line manager or company standards.
Additional Locations:
Locations
- Taiwan - Kuan Yin, Taiwan
Salary
Estimated Salary Rangemedium confidence
78,750 - 104,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical Knowledge Developmentadvanced
- EHS and Complianceintermediate
- Customer Complaint Resolutionadvanced
- Root Cause Analysisadvanced
- Product Development and Commercializationadvanced
- Manufacturing Process Knowledgeintermediate
Required Qualifications
- 3+ years in technical service or product development in chemical/manufacturing industry (experience)
- Bachelor's degree in Chemical Engineering, Chemistry, Materials Science or related field (degree)
- Strong laboratory and customer site troubleshooting experience (experience)
- Proficiency in raw materials, processing conditions, and quality control (experience)
Responsibilities
- Fully comply with all safety, health, environmental, ethics, and compliance guidelines and standards
- Establish and continuously develop technical knowledge through learning, verification in lab/customer sites, and mastery of raw materials, processing conditions, and equipment
- Identify new business opportunities, lead technical development/transfer processes, and collaborate with commercial teams to execute development plans on time
- Lead product introduction, customer site verification, commercialization, and serve as primary contact for customer complaints and production failures
- Provide contingency plans, perform root cause analysis for quality deviations, and implement corrective actions with customers and internal teams
- Support production, supply chain, and frontline teams with manufacturing, quality, operation, and EHS issues, including slow-moving, returned, or off-spec products
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance coverage
- Paid Time Off: Generous PTO, holidays, and flexible working arrangements
- Retirement: 401(k) matching contributions and retirement savings plans
- Professional Development: Tuition reimbursement and continuous learning opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Technical Service Specialist @ Huntsman.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs