AR Contact Center Practitioner
IBM
AR Contact Center Practitioner
Job Description
AR Contact Center Practitioner
📋 Job Overview
As an AR Contact Center Practitioner at IBM, you will work in our Client Innovation Centers, providing technical and industry expertise to clients globally. Your primary responsibilities include answering customer queries, handling complaints, and offering detailed product information. This role requires excellent communication skills, a professional demeanor, and the ability to manage pressure effectively.
📍 Location: QUEZON CITY, PH
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Answering customer queries
- Dealing with complaints
- Providing potential customers with detailed information about products
- Interacting with customers daily to help them understand policies and answer questions about coverage or claims
✅ Required Qualifications
- Ability to understand and follow instructions, both written and verbal
- Willingness to work a flexible schedule including overtime and emergency shifts
🛠️ Required Skills
- Friendly and professional demeanor
- Good communication skills
- Ability to stay calm under pressure
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- QUEZON CITY, PH, India
Salary
400,000 - 700,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Friendly and professional demeanorintermediate
- Good communication skillsintermediate
- Ability to stay calm under pressureintermediate
Required Qualifications
- Ability to understand and follow instructions, both written and verbal (experience)
- Willingness to work a flexible schedule including overtime and emergency shifts (experience)
Responsibilities
- Answering customer queries
- Dealing with complaints
- Providing potential customers with detailed information about products
- Interacting with customers daily to help them understand policies and answer questions about coverage or claims
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for AR Contact Center Practitioner @ IBM.
Related Books and Jobs
AR Contact Center Practitioner
IBM
AR Contact Center Practitioner
Job Description
AR Contact Center Practitioner
📋 Job Overview
As an AR Contact Center Practitioner at IBM, you will work in our Client Innovation Centers, providing technical and industry expertise to clients globally. Your primary responsibilities include answering customer queries, handling complaints, and offering detailed product information. This role requires excellent communication skills, a professional demeanor, and the ability to manage pressure effectively.
📍 Location: QUEZON CITY, PH
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Answering customer queries
- Dealing with complaints
- Providing potential customers with detailed information about products
- Interacting with customers daily to help them understand policies and answer questions about coverage or claims
✅ Required Qualifications
- Ability to understand and follow instructions, both written and verbal
- Willingness to work a flexible schedule including overtime and emergency shifts
🛠️ Required Skills
- Friendly and professional demeanor
- Good communication skills
- Ability to stay calm under pressure
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- QUEZON CITY, PH, India
Salary
400,000 - 700,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Friendly and professional demeanorintermediate
- Good communication skillsintermediate
- Ability to stay calm under pressureintermediate
Required Qualifications
- Ability to understand and follow instructions, both written and verbal (experience)
- Willingness to work a flexible schedule including overtime and emergency shifts (experience)
Responsibilities
- Answering customer queries
- Dealing with complaints
- Providing potential customers with detailed information about products
- Interacting with customers daily to help them understand policies and answer questions about coverage or claims
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for AR Contact Center Practitioner @ IBM.
Related Books and Jobs