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AR Contact Center Practitioner

IBM

Customer Support and Service Jobs

AR Contact Center Practitioner

full-timePosted: Dec 12, 2025

Job Description

AR Contact Center Practitioner

📋 Job Overview

As an AR Contact Center Practitioner at IBM, you will work in our Client Innovation Centers, providing technical and industry expertise to clients globally. Your primary responsibilities include answering customer queries, handling complaints, and offering detailed product information. This role requires excellent communication skills, a professional demeanor, and the ability to manage pressure effectively.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Answering customer queries
  • Dealing with complaints
  • Providing potential customers with detailed information about products
  • Interacting with customers daily to help them understand policies and answer questions about coverage or claims

✅ Required Qualifications

  • Ability to understand and follow instructions, both written and verbal
  • Willingness to work a flexible schedule including overtime and emergency shifts

🛠️ Required Skills

  • Friendly and professional demeanor
  • Good communication skills
  • Ability to stay calm under pressure

🎁 Benefits & Perks

  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Growth-minded culture with openness to feedback and learning
  • Collaboration with colleagues for exceptional customer outcomes

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 700,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Friendly and professional demeanorintermediate
  • Good communication skillsintermediate
  • Ability to stay calm under pressureintermediate

Required Qualifications

  • Ability to understand and follow instructions, both written and verbal (experience)
  • Willingness to work a flexible schedule including overtime and emergency shifts (experience)

Responsibilities

  • Answering customer queries
  • Dealing with complaints
  • Providing potential customers with detailed information about products
  • Interacting with customers daily to help them understand policies and answer questions about coverage or claims

Benefits

  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Growth-minded culture with openness to feedback and learning
  • general: Collaboration with colleagues for exceptional customer outcomes

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Enterprise OperationsEnterprise Operations

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IBM logo

AR Contact Center Practitioner

IBM

Customer Support and Service Jobs

AR Contact Center Practitioner

full-timePosted: Dec 12, 2025

Job Description

AR Contact Center Practitioner

📋 Job Overview

As an AR Contact Center Practitioner at IBM, you will work in our Client Innovation Centers, providing technical and industry expertise to clients globally. Your primary responsibilities include answering customer queries, handling complaints, and offering detailed product information. This role requires excellent communication skills, a professional demeanor, and the ability to manage pressure effectively.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Answering customer queries
  • Dealing with complaints
  • Providing potential customers with detailed information about products
  • Interacting with customers daily to help them understand policies and answer questions about coverage or claims

✅ Required Qualifications

  • Ability to understand and follow instructions, both written and verbal
  • Willingness to work a flexible schedule including overtime and emergency shifts

🛠️ Required Skills

  • Friendly and professional demeanor
  • Good communication skills
  • Ability to stay calm under pressure

🎁 Benefits & Perks

  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Growth-minded culture with openness to feedback and learning
  • Collaboration with colleagues for exceptional customer outcomes

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 700,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Friendly and professional demeanorintermediate
  • Good communication skillsintermediate
  • Ability to stay calm under pressureintermediate

Required Qualifications

  • Ability to understand and follow instructions, both written and verbal (experience)
  • Willingness to work a flexible schedule including overtime and emergency shifts (experience)

Responsibilities

  • Answering customer queries
  • Dealing with complaints
  • Providing potential customers with detailed information about products
  • Interacting with customers daily to help them understand policies and answer questions about coverage or claims

Benefits

  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Growth-minded culture with openness to feedback and learning
  • general: Collaboration with colleagues for exceptional customer outcomes

Target Your Resume for "AR Contact Center Practitioner" , IBM

Get personalized recommendations to optimize your resume specifically for AR Contact Center Practitioner. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "AR Contact Center Practitioner" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Enterprise OperationsEnterprise Operations

Answer 10 quick questions to check your fit for AR Contact Center Practitioner @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.