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AR Customer Service Representative

IBM

Customer Support and Service Jobs

AR Customer Service Representative

full-timePosted: Dec 11, 2025

Job Description

AR Customer Service Representative

📋 Job Overview

In this AR Customer Service Representative role at IBM, you will work in a Client Innovation Center, delivering technical expertise to clients globally. Responsibilities include handling customer inquiries, resolving disputes, and ensuring timely order fulfillment while maintaining high service levels. This position requires strong communication and problem-solving skills in a fast-paced environment.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Handle inbound calls from customers regarding outstanding balances
  • Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
  • Maintain accurate records of customer interactions and payment status
  • Support sales in order fulfillment related issues
  • Collaborate with internal teams to ensure accurate and timely resolution of customer issues
  • Meet or exceed monthly service level agreements

✅ Required Qualifications

  • Previous experience in a collections or customer service role, preferably in a B2B inbound environment
  • Strong communication and interpersonal skills
  • Detail-oriented with strong organizational skills
  • Ability to handle multiple tasks and prioritize workload
  • Problem-solving skills and a customer-focused attitude

🛠️ Required Skills

  • Strong communication skills
  • Attention to detail
  • Organizational skills
  • Problem-solving skills
  • Customer-focused attitude

🎁 Benefits & Perks

  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment daily
  • Continuous trust and support in a thriving environment
  • Growth-minded culture with openness to feedback and learning
  • Collaborative team-focused approach
  • Equal-opportunity employment

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

300,000 - 500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong communication skillsintermediate
  • Attention to detailintermediate
  • Organizational skillsintermediate
  • Problem-solving skillsintermediate
  • Customer-focused attitudeintermediate

Required Qualifications

  • Previous experience in a collections or customer service role, preferably in a B2B inbound environment (experience)
  • Strong communication and interpersonal skills (experience)
  • Detail-oriented with strong organizational skills (experience)
  • Ability to handle multiple tasks and prioritize workload (experience)
  • Problem-solving skills and a customer-focused attitude (experience)

Responsibilities

  • Handle inbound calls from customers regarding outstanding balances
  • Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
  • Maintain accurate records of customer interactions and payment status
  • Support sales in order fulfillment related issues
  • Collaborate with internal teams to ensure accurate and timely resolution of customer issues
  • Meet or exceed monthly service level agreements

Benefits

  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment daily
  • general: Continuous trust and support in a thriving environment
  • general: Growth-minded culture with openness to feedback and learning
  • general: Collaborative team-focused approach
  • general: Equal-opportunity employment

Target Your Resume for "AR Customer Service Representative" , IBM

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IBM logo

AR Customer Service Representative

IBM

Customer Support and Service Jobs

AR Customer Service Representative

full-timePosted: Dec 11, 2025

Job Description

AR Customer Service Representative

📋 Job Overview

In this AR Customer Service Representative role at IBM, you will work in a Client Innovation Center, delivering technical expertise to clients globally. Responsibilities include handling customer inquiries, resolving disputes, and ensuring timely order fulfillment while maintaining high service levels. This position requires strong communication and problem-solving skills in a fast-paced environment.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Handle inbound calls from customers regarding outstanding balances
  • Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
  • Maintain accurate records of customer interactions and payment status
  • Support sales in order fulfillment related issues
  • Collaborate with internal teams to ensure accurate and timely resolution of customer issues
  • Meet or exceed monthly service level agreements

✅ Required Qualifications

  • Previous experience in a collections or customer service role, preferably in a B2B inbound environment
  • Strong communication and interpersonal skills
  • Detail-oriented with strong organizational skills
  • Ability to handle multiple tasks and prioritize workload
  • Problem-solving skills and a customer-focused attitude

🛠️ Required Skills

  • Strong communication skills
  • Attention to detail
  • Organizational skills
  • Problem-solving skills
  • Customer-focused attitude

🎁 Benefits & Perks

  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment daily
  • Continuous trust and support in a thriving environment
  • Growth-minded culture with openness to feedback and learning
  • Collaborative team-focused approach
  • Equal-opportunity employment

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

300,000 - 500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong communication skillsintermediate
  • Attention to detailintermediate
  • Organizational skillsintermediate
  • Problem-solving skillsintermediate
  • Customer-focused attitudeintermediate

Required Qualifications

  • Previous experience in a collections or customer service role, preferably in a B2B inbound environment (experience)
  • Strong communication and interpersonal skills (experience)
  • Detail-oriented with strong organizational skills (experience)
  • Ability to handle multiple tasks and prioritize workload (experience)
  • Problem-solving skills and a customer-focused attitude (experience)

Responsibilities

  • Handle inbound calls from customers regarding outstanding balances
  • Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
  • Maintain accurate records of customer interactions and payment status
  • Support sales in order fulfillment related issues
  • Collaborate with internal teams to ensure accurate and timely resolution of customer issues
  • Meet or exceed monthly service level agreements

Benefits

  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment daily
  • general: Continuous trust and support in a thriving environment
  • general: Growth-minded culture with openness to feedback and learning
  • general: Collaborative team-focused approach
  • general: Equal-opportunity employment

Target Your Resume for "AR Customer Service Representative" , IBM

Get personalized recommendations to optimize your resume specifically for AR Customer Service Representative. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "AR Customer Service Representative" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Enterprise OperationsEnterprise Operations

Answer 10 quick questions to check your fit for AR Customer Service Representative @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.