AR Customer Service Representative
IBM
AR Customer Service Representative
Job Description
AR Customer Service Representative
📋 Job Overview
In this AR Customer Service Representative role at IBM, you will work in a Client Innovation Center, delivering technical expertise to clients globally. Responsibilities include handling customer inquiries, resolving disputes, and ensuring timely order fulfillment while maintaining high service levels. This position requires strong communication and problem-solving skills in a fast-paced environment.
📍 Location: QUEZON CITY, PH
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Handle inbound calls from customers regarding outstanding balances
- Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
- Maintain accurate records of customer interactions and payment status
- Support sales in order fulfillment related issues
- Collaborate with internal teams to ensure accurate and timely resolution of customer issues
- Meet or exceed monthly service level agreements
✅ Required Qualifications
- Previous experience in a collections or customer service role, preferably in a B2B inbound environment
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Ability to handle multiple tasks and prioritize workload
- Problem-solving skills and a customer-focused attitude
🛠️ Required Skills
- Strong communication skills
- Attention to detail
- Organizational skills
- Problem-solving skills
- Customer-focused attitude
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaborative team-focused approach
- Equal-opportunity employment
Locations
- QUEZON CITY, PH, India
Salary
Estimated Salary Rangemedium confidence
300,000 - 500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication skillsintermediate
- Attention to detailintermediate
- Organizational skillsintermediate
- Problem-solving skillsintermediate
- Customer-focused attitudeintermediate
Required Qualifications
- Previous experience in a collections or customer service role, preferably in a B2B inbound environment (experience)
- Strong communication and interpersonal skills (experience)
- Detail-oriented with strong organizational skills (experience)
- Ability to handle multiple tasks and prioritize workload (experience)
- Problem-solving skills and a customer-focused attitude (experience)
Responsibilities
- Handle inbound calls from customers regarding outstanding balances
- Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
- Maintain accurate records of customer interactions and payment status
- Support sales in order fulfillment related issues
- Collaborate with internal teams to ensure accurate and timely resolution of customer issues
- Meet or exceed monthly service level agreements
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaborative team-focused approach
- general: Equal-opportunity employment
Tags & Categories
Answer 10 quick questions to check your fit for AR Customer Service Representative @ IBM.
10 Questions
~2 Minutes
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AR Customer Service Representative
IBM
AR Customer Service Representative
Job Description
AR Customer Service Representative
📋 Job Overview
In this AR Customer Service Representative role at IBM, you will work in a Client Innovation Center, delivering technical expertise to clients globally. Responsibilities include handling customer inquiries, resolving disputes, and ensuring timely order fulfillment while maintaining high service levels. This position requires strong communication and problem-solving skills in a fast-paced environment.
📍 Location: QUEZON CITY, PH
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Handle inbound calls from customers regarding outstanding balances
- Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
- Maintain accurate records of customer interactions and payment status
- Support sales in order fulfillment related issues
- Collaborate with internal teams to ensure accurate and timely resolution of customer issues
- Meet or exceed monthly service level agreements
✅ Required Qualifications
- Previous experience in a collections or customer service role, preferably in a B2B inbound environment
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Ability to handle multiple tasks and prioritize workload
- Problem-solving skills and a customer-focused attitude
🛠️ Required Skills
- Strong communication skills
- Attention to detail
- Organizational skills
- Problem-solving skills
- Customer-focused attitude
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaborative team-focused approach
- Equal-opportunity employment
Locations
- QUEZON CITY, PH, India
Salary
Estimated Salary Rangemedium confidence
300,000 - 500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication skillsintermediate
- Attention to detailintermediate
- Organizational skillsintermediate
- Problem-solving skillsintermediate
- Customer-focused attitudeintermediate
Required Qualifications
- Previous experience in a collections or customer service role, preferably in a B2B inbound environment (experience)
- Strong communication and interpersonal skills (experience)
- Detail-oriented with strong organizational skills (experience)
- Ability to handle multiple tasks and prioritize workload (experience)
- Problem-solving skills and a customer-focused attitude (experience)
Responsibilities
- Handle inbound calls from customers regarding outstanding balances
- Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
- Maintain accurate records of customer interactions and payment status
- Support sales in order fulfillment related issues
- Collaborate with internal teams to ensure accurate and timely resolution of customer issues
- Meet or exceed monthly service level agreements
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaborative team-focused approach
- general: Equal-opportunity employment
Tags & Categories
Answer 10 quick questions to check your fit for AR Customer Service Representative @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs