Business Analyst
IBM
Business Analyst
Job Description
Business Analyst
📋 Job Overview
The Business Analyst role at IBM involves managing service tickets, documenting business processes, and driving follow-ups to ensure timely resolution and continuous improvement. The position is based in one of IBM's Consulting Client Innovation Centers, where the focus is on delivering technical and industry expertise to clients globally. The role requires strong analytical skills, excellent communication, and a collaborative mindset.
📍 Location: GUADALAJARA, MX (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Manage service tickets
- Document business processes
- Drive follow-ups to ensure timely resolution and continuous improvement
✅ Required Qualifications
- Hands-on experience in managing service tickets
- Experience in documenting business processes
- Experience in driving follow-ups to ensure timely resolution and continuous improvement
- Strong analytical skills
- Excellent communication
- Collaborative mindset
🛠️ Required Skills
- Analytical skills
- Communication
- Collaborative mindset
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in an inclusive environment
- Growth-minded culture with openness to feedback and learning
- Opportunity to collaborate and include different perspectives
- Equal-opportunity employment
- Eligibility for people with disabilities or rehabilitated
Locations
- GUADALAJARA, MX, India (Remote)
Salary
1,200,000 - 2,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Analytical skillsintermediate
- Communicationintermediate
- Collaborative mindsetintermediate
Required Qualifications
- Hands-on experience in managing service tickets (experience)
- Experience in documenting business processes (experience)
- Experience in driving follow-ups to ensure timely resolution and continuous improvement (experience)
- Strong analytical skills (experience)
- Excellent communication (experience)
- Collaborative mindset (experience)
Responsibilities
- Manage service tickets
- Document business processes
- Drive follow-ups to ensure timely resolution and continuous improvement
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in an inclusive environment
- general: Growth-minded culture with openness to feedback and learning
- general: Opportunity to collaborate and include different perspectives
- general: Equal-opportunity employment
- general: Eligibility for people with disabilities or rehabilitated
Tags & Categories
Answer 10 quick questions to check your fit for Business Analyst @ IBM.
Related Books and Jobs
Business Analyst
IBM
Business Analyst
Job Description
Business Analyst
📋 Job Overview
The Business Analyst role at IBM involves managing service tickets, documenting business processes, and driving follow-ups to ensure timely resolution and continuous improvement. The position is based in one of IBM's Consulting Client Innovation Centers, where the focus is on delivering technical and industry expertise to clients globally. The role requires strong analytical skills, excellent communication, and a collaborative mindset.
📍 Location: GUADALAJARA, MX (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Manage service tickets
- Document business processes
- Drive follow-ups to ensure timely resolution and continuous improvement
✅ Required Qualifications
- Hands-on experience in managing service tickets
- Experience in documenting business processes
- Experience in driving follow-ups to ensure timely resolution and continuous improvement
- Strong analytical skills
- Excellent communication
- Collaborative mindset
🛠️ Required Skills
- Analytical skills
- Communication
- Collaborative mindset
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in an inclusive environment
- Growth-minded culture with openness to feedback and learning
- Opportunity to collaborate and include different perspectives
- Equal-opportunity employment
- Eligibility for people with disabilities or rehabilitated
Locations
- GUADALAJARA, MX, India (Remote)
Salary
1,200,000 - 2,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Analytical skillsintermediate
- Communicationintermediate
- Collaborative mindsetintermediate
Required Qualifications
- Hands-on experience in managing service tickets (experience)
- Experience in documenting business processes (experience)
- Experience in driving follow-ups to ensure timely resolution and continuous improvement (experience)
- Strong analytical skills (experience)
- Excellent communication (experience)
- Collaborative mindset (experience)
Responsibilities
- Manage service tickets
- Document business processes
- Drive follow-ups to ensure timely resolution and continuous improvement
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in an inclusive environment
- general: Growth-minded culture with openness to feedback and learning
- general: Opportunity to collaborate and include different perspectives
- general: Equal-opportunity employment
- general: Eligibility for people with disabilities or rehabilitated
Tags & Categories
Answer 10 quick questions to check your fit for Business Analyst @ IBM.
Related Books and Jobs