BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
As a Senior Process Analyst - Reporting at IBM BPO, you will provide data analysis and process reports for HR-related business operations across multiple domains. You will work closely with clients to ensure compliance, high satisfaction levels, and effective resolution of customer needs using advanced Excel and Macros. This role is part of IBM Consulting, which focuses on accelerating digital transformation through agile methodologies, process mining, and AI-powered workflows.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Provide inputs, analyses, and process reports for HR Related Business Operations across multiple domains
- Furnish data as needed to both the internal business controls team and during audit processes
- Ensure compliance with the client’s existing standards
- Contribute to high client satisfaction levels to promote positive NPS scores, references, and case studies
- Keep systems updated and send out status notifications as required
- Anticipate and adapt to evolving customer needs, and proactively follow up with key customers to ensure effective resolution and action plans
- Address challenging customer service issues
- Emphasize the importance of teamwork within the role
✅ Required Qualifications
- Graduate/Postgraduate with 3-5 years of experience in Business/Operations Reporting for any International IT/ITES Company
- Strong knowledge of advanced Excel and Macros
- High level of numeracy with meticulous attention to detail
- Excellent communication skills in English both oral and written
- Self-directed and ambitious achiever, meeting targets effectively
- Demonstrated ability to analyze complex data
- Strong interpersonal and organizational skills
⭐ Preferred Qualifications
- MBA HR
🛠️ Required Skills
- Advanced Excel
- Macros
- Data analysis
- Interpersonal skills
- Organizational skills
- Communication skills
- Teamwork
- Customer service
- Numeracy
- Attention to detail
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of your role
- Culture of evolution and empathy
- Environment that embraces unique skills and experience
- Continuous trust and support
- Opportunity to learn and develop yourself and your career
- Encouragement to be courageous and experiment every day
- Growth-minded culture with openness to feedback and learning
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
800,000 - 1,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Advanced Excelintermediate
- Macrosintermediate
- Data analysisintermediate
- Interpersonal skillsintermediate
- Organizational skillsintermediate
- Communication skillsintermediate
- Teamworkintermediate
- Customer serviceintermediate
- Numeracyintermediate
- Attention to detailintermediate
Required Qualifications
- Graduate/Postgraduate with 3-5 years of experience in Business/Operations Reporting for any International IT/ITES Company (experience)
- Strong knowledge of advanced Excel and Macros (experience)
- High level of numeracy with meticulous attention to detail (experience)
- Excellent communication skills in English both oral and written (experience)
- Self-directed and ambitious achiever, meeting targets effectively (experience)
- Demonstrated ability to analyze complex data (experience)
- Strong interpersonal and organizational skills (experience)
Preferred Qualifications
- MBA HR (experience)
Responsibilities
- Provide inputs, analyses, and process reports for HR Related Business Operations across multiple domains
- Furnish data as needed to both the internal business controls team and during audit processes
- Ensure compliance with the client’s existing standards
- Contribute to high client satisfaction levels to promote positive NPS scores, references, and case studies
- Keep systems updated and send out status notifications as required
- Anticipate and adapt to evolving customer needs, and proactively follow up with key customers to ensure effective resolution and action plans
- Address challenging customer service issues
- Emphasize the importance of teamwork within the role
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Culture of evolution and empathy
- general: Environment that embraces unique skills and experience
- general: Continuous trust and support
- general: Opportunity to learn and develop yourself and your career
- general: Encouragement to be courageous and experiment every day
- general: Growth-minded culture with openness to feedback and learning
Tags & Categories
Answer 10 quick questions to check your fit for BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES @ IBM.
10 Questions
~2 Minutes
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BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
As a Senior Process Analyst - Reporting at IBM BPO, you will provide data analysis and process reports for HR-related business operations across multiple domains. You will work closely with clients to ensure compliance, high satisfaction levels, and effective resolution of customer needs using advanced Excel and Macros. This role is part of IBM Consulting, which focuses on accelerating digital transformation through agile methodologies, process mining, and AI-powered workflows.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Provide inputs, analyses, and process reports for HR Related Business Operations across multiple domains
- Furnish data as needed to both the internal business controls team and during audit processes
- Ensure compliance with the client’s existing standards
- Contribute to high client satisfaction levels to promote positive NPS scores, references, and case studies
- Keep systems updated and send out status notifications as required
- Anticipate and adapt to evolving customer needs, and proactively follow up with key customers to ensure effective resolution and action plans
- Address challenging customer service issues
- Emphasize the importance of teamwork within the role
✅ Required Qualifications
- Graduate/Postgraduate with 3-5 years of experience in Business/Operations Reporting for any International IT/ITES Company
- Strong knowledge of advanced Excel and Macros
- High level of numeracy with meticulous attention to detail
- Excellent communication skills in English both oral and written
- Self-directed and ambitious achiever, meeting targets effectively
- Demonstrated ability to analyze complex data
- Strong interpersonal and organizational skills
⭐ Preferred Qualifications
- MBA HR
🛠️ Required Skills
- Advanced Excel
- Macros
- Data analysis
- Interpersonal skills
- Organizational skills
- Communication skills
- Teamwork
- Customer service
- Numeracy
- Attention to detail
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of your role
- Culture of evolution and empathy
- Environment that embraces unique skills and experience
- Continuous trust and support
- Opportunity to learn and develop yourself and your career
- Encouragement to be courageous and experiment every day
- Growth-minded culture with openness to feedback and learning
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
800,000 - 1,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Advanced Excelintermediate
- Macrosintermediate
- Data analysisintermediate
- Interpersonal skillsintermediate
- Organizational skillsintermediate
- Communication skillsintermediate
- Teamworkintermediate
- Customer serviceintermediate
- Numeracyintermediate
- Attention to detailintermediate
Required Qualifications
- Graduate/Postgraduate with 3-5 years of experience in Business/Operations Reporting for any International IT/ITES Company (experience)
- Strong knowledge of advanced Excel and Macros (experience)
- High level of numeracy with meticulous attention to detail (experience)
- Excellent communication skills in English both oral and written (experience)
- Self-directed and ambitious achiever, meeting targets effectively (experience)
- Demonstrated ability to analyze complex data (experience)
- Strong interpersonal and organizational skills (experience)
Preferred Qualifications
- MBA HR (experience)
Responsibilities
- Provide inputs, analyses, and process reports for HR Related Business Operations across multiple domains
- Furnish data as needed to both the internal business controls team and during audit processes
- Ensure compliance with the client’s existing standards
- Contribute to high client satisfaction levels to promote positive NPS scores, references, and case studies
- Keep systems updated and send out status notifications as required
- Anticipate and adapt to evolving customer needs, and proactively follow up with key customers to ensure effective resolution and action plans
- Address challenging customer service issues
- Emphasize the importance of teamwork within the role
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Culture of evolution and empathy
- general: Environment that embraces unique skills and experience
- general: Continuous trust and support
- general: Opportunity to learn and develop yourself and your career
- general: Encouragement to be courageous and experiment every day
- general: Growth-minded culture with openness to feedback and learning
Tags & Categories
Answer 10 quick questions to check your fit for BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs