Resume and JobRESUME AND JOB
IBM logo

Customer Service Subject Matter Expert OtC

IBM

Customer Service Subject Matter Expert OtC

IBM logo

IBM

full-time

Posted: December 12, 2025

Number of Vacancies: 1

Job Description

Customer Service Subject Matter Expert OtC

📋 Job Overview

This senior managerial role involves defining and driving the strategic direction of OtC transformation across the client portfolio. It requires thought leadership, client advisory, and operational oversight, focusing on delivering measurable business impact through innovation and excellence. The role is suited for individuals who are growth-minded, courageous, and committed to continuous learning and development.

📍 Location: Krakow, PL (Remote/Hybrid)

💼 Career Level: Professional

🎯 Key Responsibilities

  • Define and drive the strategic direction of OtC transformation across the client portfolio
  • Provide thought leadership and client advisory
  • Ensure operational oversight
  • Focus on delivering measurable business impact through innovation and excellence

🛠️ Required Skills

  • Thought leadership
  • Client advisory
  • Operational oversight
  • Innovation
  • Excellence
  • Growth-mindedness
  • Curiosity
  • Openness to feedback
  • Collaboration
  • Team-focused approach
  • Courage
  • Outcome-focused approach

🎁 Benefits & Perks

  • Opportunity for learning and development
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Flexible working patterns
  • Equal-opportunity employment

Locations

  • Krakow, PL, India (Remote)

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Thought leadershipintermediate
  • Client advisoryintermediate
  • Operational oversightintermediate
  • Innovationintermediate
  • Excellenceintermediate
  • Growth-mindednessintermediate
  • Curiosityintermediate
  • Openness to feedbackintermediate
  • Collaborationintermediate
  • Team-focused approachintermediate
  • Courageintermediate
  • Outcome-focused approachintermediate

Responsibilities

  • Define and drive the strategic direction of OtC transformation across the client portfolio
  • Provide thought leadership and client advisory
  • Ensure operational oversight
  • Focus on delivering measurable business impact through innovation and excellence

Benefits

  • general: Opportunity for learning and development
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Flexible working patterns
  • general: Equal-opportunity employment

Target Your Resume for "Customer Service Subject Matter Expert OtC" , IBM

Get personalized recommendations to optimize your resume specifically for Customer Service Subject Matter Expert OtC. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Service Subject Matter Expert OtC" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

ConsultingConsulting

Related Jobs You May Like

No related jobs found at the moment.

IBM logo

Customer Service Subject Matter Expert OtC

IBM

Customer Service Subject Matter Expert OtC

IBM logo

IBM

full-time

Posted: December 12, 2025

Number of Vacancies: 1

Job Description

Customer Service Subject Matter Expert OtC

📋 Job Overview

This senior managerial role involves defining and driving the strategic direction of OtC transformation across the client portfolio. It requires thought leadership, client advisory, and operational oversight, focusing on delivering measurable business impact through innovation and excellence. The role is suited for individuals who are growth-minded, courageous, and committed to continuous learning and development.

📍 Location: Krakow, PL (Remote/Hybrid)

💼 Career Level: Professional

🎯 Key Responsibilities

  • Define and drive the strategic direction of OtC transformation across the client portfolio
  • Provide thought leadership and client advisory
  • Ensure operational oversight
  • Focus on delivering measurable business impact through innovation and excellence

🛠️ Required Skills

  • Thought leadership
  • Client advisory
  • Operational oversight
  • Innovation
  • Excellence
  • Growth-mindedness
  • Curiosity
  • Openness to feedback
  • Collaboration
  • Team-focused approach
  • Courage
  • Outcome-focused approach

🎁 Benefits & Perks

  • Opportunity for learning and development
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Flexible working patterns
  • Equal-opportunity employment

Locations

  • Krakow, PL, India (Remote)

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Thought leadershipintermediate
  • Client advisoryintermediate
  • Operational oversightintermediate
  • Innovationintermediate
  • Excellenceintermediate
  • Growth-mindednessintermediate
  • Curiosityintermediate
  • Openness to feedbackintermediate
  • Collaborationintermediate
  • Team-focused approachintermediate
  • Courageintermediate
  • Outcome-focused approachintermediate

Responsibilities

  • Define and drive the strategic direction of OtC transformation across the client portfolio
  • Provide thought leadership and client advisory
  • Ensure operational oversight
  • Focus on delivering measurable business impact through innovation and excellence

Benefits

  • general: Opportunity for learning and development
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Flexible working patterns
  • general: Equal-opportunity employment

Target Your Resume for "Customer Service Subject Matter Expert OtC" , IBM

Get personalized recommendations to optimize your resume specifically for Customer Service Subject Matter Expert OtC. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Service Subject Matter Expert OtC" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

ConsultingConsulting

Related Jobs You May Like

No related jobs found at the moment.