Delivery Project Executive
IBM
Delivery Project Executive
Job Description
Delivery Project Executive
📋 Job Overview
The Delivery Project Executive (DPE) is responsible for managing the delivery of contracted TAO services to clients, ensuring services align with contractual and client satisfaction objectives. The role involves managing larger teams, multiple offerings, and broader geographic coverage, while also fostering client relationships and supporting growth and innovation strategies.
📍 Location: Krakow, PL (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Overall responsibility for contracted services, strategic relationship, account growth strategy, and fiscal performance
- Accountable for P&L and its growth through expansion of existing TAO services and introduction of other IBM services
- Proactively build and manage senior stakeholder relationships
- Consult with clients to identify and define innovation and growth strategy
- Orchestrate sales process to deliver against growth strategy
- Manage internal relationships at market and sector level
- Provide client financial performance and forecasting data
- Overall responsibility for client satisfaction including SET/MET, NPS, and contractually required surveys
- Ensure delivery teams have necessary resources and tools
- Professional development of the team through inspiring leadership
- Manage delivery of TAO service to one or multiple clients
- Communicate progress and value of TAO service to clients and IBM stakeholders
- Support transformation and growth (20% of time)
- Collaborate with Portfolio Executive to develop innovation and growth strategy
- Participate in sales processes representing delivery
- Manage service delivery in line with forecasts and budgets
- Own account forecasting and other financial review processes
- People management responsibility for Talent Acquisition Managers
- Contribute to driving engagement and delivery performance of the account team
- Support TAO growth by representing delivery in new business presentations
✅ Required Qualifications
- Experience in HRO/TAO/BPO or deep sector experience
- Skills in leading and managing matrix teams
- Senior stakeholder relationship management
- Commercial acumen
🛠️ Required Skills
- HRO/TAO/BPO
- Leadership
- Matrix team management
- Senior stakeholder relationship management
- Commercial acumen
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in an inclusive environment
- Flexible working patterns
- Equal-opportunity employment
Locations
- Krakow, PL, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- HRO/TAO/BPOintermediate
- Leadershipintermediate
- Matrix team managementintermediate
- Senior stakeholder relationship managementintermediate
- Commercial acumenintermediate
Required Qualifications
- Experience in HRO/TAO/BPO or deep sector experience (experience)
- Skills in leading and managing matrix teams (experience)
- Senior stakeholder relationship management (experience)
- Commercial acumen (experience)
Responsibilities
- Overall responsibility for contracted services, strategic relationship, account growth strategy, and fiscal performance
- Accountable for P&L and its growth through expansion of existing TAO services and introduction of other IBM services
- Proactively build and manage senior stakeholder relationships
- Consult with clients to identify and define innovation and growth strategy
- Orchestrate sales process to deliver against growth strategy
- Manage internal relationships at market and sector level
- Provide client financial performance and forecasting data
- Overall responsibility for client satisfaction including SET/MET, NPS, and contractually required surveys
- Ensure delivery teams have necessary resources and tools
- Professional development of the team through inspiring leadership
- Manage delivery of TAO service to one or multiple clients
- Communicate progress and value of TAO service to clients and IBM stakeholders
- Support transformation and growth (20% of time)
- Collaborate with Portfolio Executive to develop innovation and growth strategy
- Participate in sales processes representing delivery
- Manage service delivery in line with forecasts and budgets
- Own account forecasting and other financial review processes
- People management responsibility for Talent Acquisition Managers
- Contribute to driving engagement and delivery performance of the account team
- Support TAO growth by representing delivery in new business presentations
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in an inclusive environment
- general: Flexible working patterns
- general: Equal-opportunity employment
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Answer 10 quick questions to check your fit for Delivery Project Executive @ IBM.
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~2 Minutes
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Delivery Project Executive
IBM
Delivery Project Executive
Job Description
Delivery Project Executive
📋 Job Overview
The Delivery Project Executive (DPE) is responsible for managing the delivery of contracted TAO services to clients, ensuring services align with contractual and client satisfaction objectives. The role involves managing larger teams, multiple offerings, and broader geographic coverage, while also fostering client relationships and supporting growth and innovation strategies.
📍 Location: Krakow, PL (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Overall responsibility for contracted services, strategic relationship, account growth strategy, and fiscal performance
- Accountable for P&L and its growth through expansion of existing TAO services and introduction of other IBM services
- Proactively build and manage senior stakeholder relationships
- Consult with clients to identify and define innovation and growth strategy
- Orchestrate sales process to deliver against growth strategy
- Manage internal relationships at market and sector level
- Provide client financial performance and forecasting data
- Overall responsibility for client satisfaction including SET/MET, NPS, and contractually required surveys
- Ensure delivery teams have necessary resources and tools
- Professional development of the team through inspiring leadership
- Manage delivery of TAO service to one or multiple clients
- Communicate progress and value of TAO service to clients and IBM stakeholders
- Support transformation and growth (20% of time)
- Collaborate with Portfolio Executive to develop innovation and growth strategy
- Participate in sales processes representing delivery
- Manage service delivery in line with forecasts and budgets
- Own account forecasting and other financial review processes
- People management responsibility for Talent Acquisition Managers
- Contribute to driving engagement and delivery performance of the account team
- Support TAO growth by representing delivery in new business presentations
✅ Required Qualifications
- Experience in HRO/TAO/BPO or deep sector experience
- Skills in leading and managing matrix teams
- Senior stakeholder relationship management
- Commercial acumen
🛠️ Required Skills
- HRO/TAO/BPO
- Leadership
- Matrix team management
- Senior stakeholder relationship management
- Commercial acumen
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in an inclusive environment
- Flexible working patterns
- Equal-opportunity employment
Locations
- Krakow, PL, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- HRO/TAO/BPOintermediate
- Leadershipintermediate
- Matrix team managementintermediate
- Senior stakeholder relationship managementintermediate
- Commercial acumenintermediate
Required Qualifications
- Experience in HRO/TAO/BPO or deep sector experience (experience)
- Skills in leading and managing matrix teams (experience)
- Senior stakeholder relationship management (experience)
- Commercial acumen (experience)
Responsibilities
- Overall responsibility for contracted services, strategic relationship, account growth strategy, and fiscal performance
- Accountable for P&L and its growth through expansion of existing TAO services and introduction of other IBM services
- Proactively build and manage senior stakeholder relationships
- Consult with clients to identify and define innovation and growth strategy
- Orchestrate sales process to deliver against growth strategy
- Manage internal relationships at market and sector level
- Provide client financial performance and forecasting data
- Overall responsibility for client satisfaction including SET/MET, NPS, and contractually required surveys
- Ensure delivery teams have necessary resources and tools
- Professional development of the team through inspiring leadership
- Manage delivery of TAO service to one or multiple clients
- Communicate progress and value of TAO service to clients and IBM stakeholders
- Support transformation and growth (20% of time)
- Collaborate with Portfolio Executive to develop innovation and growth strategy
- Participate in sales processes representing delivery
- Manage service delivery in line with forecasts and budgets
- Own account forecasting and other financial review processes
- People management responsibility for Talent Acquisition Managers
- Contribute to driving engagement and delivery performance of the account team
- Support TAO growth by representing delivery in new business presentations
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in an inclusive environment
- general: Flexible working patterns
- general: Equal-opportunity employment
Tags & Categories
Answer 10 quick questions to check your fit for Delivery Project Executive @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs