Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
IBM
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Job Description
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
📋 Job Overview
Join IBM Infrastructure as an Entry Level Hire for Remote Technical Support, focusing on hardware and software products. You will investigate client issues, collaborate globally, and contribute to product improvements. This role positions you at the heart of IBM, fostering growth and innovation in a dynamic environment.
📍 Location: Multiple Locations (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Investigate client-reported issues and technical questions using tools such as system logs, trace analysis, and system diagnostics
- Collaborate with global teams and interface directly with clients to drive issues to resolution
- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones
- Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements
- Continuously develop technical expertise in assigned specific area of Hardware Support Product offerings
🛠️ Required Skills
- System logs analysis
- Trace analysis
- System diagnostics
- Collaboration
- Global teamwork
- Client interfacing
- Technical expertise in Hardware Support Product offerings
Locations
- Multiple Locations, India (Remote)
Salary
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- System logs analysisintermediate
- Trace analysisintermediate
- System diagnosticsintermediate
- Collaborationintermediate
- Global teamworkintermediate
- Client interfacingintermediate
- Technical expertise in Hardware Support Product offeringsintermediate
Responsibilities
- Investigate client-reported issues and technical questions using tools such as system logs, trace analysis, and system diagnostics
- Collaborate with global teams and interface directly with clients to drive issues to resolution
- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones
- Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements
- Continuously develop technical expertise in assigned specific area of Hardware Support Product offerings
Tags & Categories
Answer 10 quick questions to check your fit for Entry Level Hire Remote Technical Support - Hardware and Software Products 2026 @ IBM.
Related Books and Jobs
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
IBM
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Job Description
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
📋 Job Overview
Join IBM Infrastructure as an Entry Level Hire for Remote Technical Support, focusing on hardware and software products. You will investigate client issues, collaborate globally, and contribute to product improvements. This role positions you at the heart of IBM, fostering growth and innovation in a dynamic environment.
📍 Location: Multiple Locations (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Investigate client-reported issues and technical questions using tools such as system logs, trace analysis, and system diagnostics
- Collaborate with global teams and interface directly with clients to drive issues to resolution
- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones
- Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements
- Continuously develop technical expertise in assigned specific area of Hardware Support Product offerings
🛠️ Required Skills
- System logs analysis
- Trace analysis
- System diagnostics
- Collaboration
- Global teamwork
- Client interfacing
- Technical expertise in Hardware Support Product offerings
Locations
- Multiple Locations, India (Remote)
Salary
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- System logs analysisintermediate
- Trace analysisintermediate
- System diagnosticsintermediate
- Collaborationintermediate
- Global teamworkintermediate
- Client interfacingintermediate
- Technical expertise in Hardware Support Product offeringsintermediate
Responsibilities
- Investigate client-reported issues and technical questions using tools such as system logs, trace analysis, and system diagnostics
- Collaborate with global teams and interface directly with clients to drive issues to resolution
- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones
- Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements
- Continuously develop technical expertise in assigned specific area of Hardware Support Product offerings
Tags & Categories
Answer 10 quick questions to check your fit for Entry Level Hire Remote Technical Support - Hardware and Software Products 2026 @ IBM.
Related Books and Jobs