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IMS Technical Support Professional (IBM Z)

IBM

Engineering Jobs

IMS Technical Support Professional (IBM Z)

full-timePosted: Dec 12, 2025

Job Description

IMS Technical Support Professional (IBM Z)

📋 Job Overview

The IMS Technical Support Professional role at IBM focuses on supporting the IMS software running on IBM Z mainframes, crucial for mission-critical systems in financial institutions. The position involves testing new software versions and patches to enhance product quality, and providing technical support for issue resolution and recovery operations. This role is based in Japan and requires Japanese language skills.

📍 Location: CHIBA, JP (Remote/Hybrid)

💼 Career Level: Professional

🎯 Key Responsibilities

  • Test new software versions and patches for IMS
  • Support financial institutions by resolving issues and performing recovery operations
  • Enhance product quality through technical support

✅ Required Qualifications

  • Japanese language proficiency
  • Experience in technical support for enterprise software

⭐ Preferred Qualifications

  • Deep understanding of IMS internal and external specifications
  • Experience with mainframe environments

🛠️ Required Skills

  • Technical support
  • Problem identification and resolution
  • Recovery operations
  • IMS software
  • Mainframe environments
  • Generative AI

🎁 Benefits & Perks

  • Various training programs
  • Guidance from experienced advisors
  • On-the-job training (OJT)
  • Opportunities to work with advanced technologies like generative AI
  • Active internal technology community
  • Flexible and cooperative work environment

Locations

  • CHIBA, JP, India (Remote)

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical supportintermediate
  • Problem identification and resolutionintermediate
  • Recovery operationsintermediate
  • IMS softwareintermediate
  • Mainframe environmentsintermediate
  • Generative AIintermediate

Required Qualifications

  • Japanese language proficiency (experience)
  • Experience in technical support for enterprise software (experience)

Preferred Qualifications

  • Deep understanding of IMS internal and external specifications (experience)
  • Experience with mainframe environments (experience)

Responsibilities

  • Test new software versions and patches for IMS
  • Support financial institutions by resolving issues and performing recovery operations
  • Enhance product quality through technical support

Benefits

  • general: Various training programs
  • general: Guidance from experienced advisors
  • general: On-the-job training (OJT)
  • general: Opportunities to work with advanced technologies like generative AI
  • general: Active internal technology community
  • general: Flexible and cooperative work environment

Target Your Resume for "IMS Technical Support Professional (IBM Z)" , IBM

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IBM logo

IMS Technical Support Professional (IBM Z)

IBM

Engineering Jobs

IMS Technical Support Professional (IBM Z)

full-timePosted: Dec 12, 2025

Job Description

IMS Technical Support Professional (IBM Z)

📋 Job Overview

The IMS Technical Support Professional role at IBM focuses on supporting the IMS software running on IBM Z mainframes, crucial for mission-critical systems in financial institutions. The position involves testing new software versions and patches to enhance product quality, and providing technical support for issue resolution and recovery operations. This role is based in Japan and requires Japanese language skills.

📍 Location: CHIBA, JP (Remote/Hybrid)

💼 Career Level: Professional

🎯 Key Responsibilities

  • Test new software versions and patches for IMS
  • Support financial institutions by resolving issues and performing recovery operations
  • Enhance product quality through technical support

✅ Required Qualifications

  • Japanese language proficiency
  • Experience in technical support for enterprise software

⭐ Preferred Qualifications

  • Deep understanding of IMS internal and external specifications
  • Experience with mainframe environments

🛠️ Required Skills

  • Technical support
  • Problem identification and resolution
  • Recovery operations
  • IMS software
  • Mainframe environments
  • Generative AI

🎁 Benefits & Perks

  • Various training programs
  • Guidance from experienced advisors
  • On-the-job training (OJT)
  • Opportunities to work with advanced technologies like generative AI
  • Active internal technology community
  • Flexible and cooperative work environment

Locations

  • CHIBA, JP, India (Remote)

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical supportintermediate
  • Problem identification and resolutionintermediate
  • Recovery operationsintermediate
  • IMS softwareintermediate
  • Mainframe environmentsintermediate
  • Generative AIintermediate

Required Qualifications

  • Japanese language proficiency (experience)
  • Experience in technical support for enterprise software (experience)

Preferred Qualifications

  • Deep understanding of IMS internal and external specifications (experience)
  • Experience with mainframe environments (experience)

Responsibilities

  • Test new software versions and patches for IMS
  • Support financial institutions by resolving issues and performing recovery operations
  • Enhance product quality through technical support

Benefits

  • general: Various training programs
  • general: Guidance from experienced advisors
  • general: On-the-job training (OJT)
  • general: Opportunities to work with advanced technologies like generative AI
  • general: Active internal technology community
  • general: Flexible and cooperative work environment

Target Your Resume for "IMS Technical Support Professional (IBM Z)" , IBM

Get personalized recommendations to optimize your resume specifically for IMS Technical Support Professional (IBM Z). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "IMS Technical Support Professional (IBM Z)" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Infrastructure & TechnologyInfrastructure & Technology

Answer 10 quick questions to check your fit for IMS Technical Support Professional (IBM Z) @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.